Hoteller i Smolan

«Very clean and quiet»

«Clean up and update the property»

«The property is going through renovations. The renovated room is nice. It was clean and the beds are comfortable. The staff is friendly. The breakfast had a good variety of food. When the renovations are done this will be a very nice hotel. The reason I gave four stars instead of five is on the day we checked in whatever they were using had a very strong odor throughout the hotel. Even in our room. It started going away in the evening. The next day it was gone. When the renovations are done ...

«Our room was clean and comfortable. We didn't use any of the amenities. Our stay was short. We would stay there again.»

«I was disappointed to learn that the pool was closed during my stay. Additionally, housekeeping services were only provided every three days, which meant I frequently had to request fresh towels and washcloths. I also experienced a leak from the window whenever it rained. Another inconvenience was that there were no trash bags in the trash cans, which made it uncomfortable to dispose of trash directly into the bins. Overall, my stay was just okay, and I was expecting a better experience based on ...

«The bed and pillows are awful. Worse night of sleep ever! The walls are very thin and we could hear all our neighbors. The TV didn't work and the hotel staff wouldn't answer the phone for help and never called us back after we left a message. Terrible experience. We left at 5 am just to get out of there.»

«Rooms clean and big. Breakfast was very nice. Staff super friendly. Dog friendly. Yes I would stay there again!»

«The staff was extremely kind and accommodating. We really appreciated the Wednesday night managers social and the free breakfast. We are looking forward to our next stay there.»

«The Tesla supercharger very helpful. Room was pretty clean, however there was hair in the shower. Staff so nice and property clean and bright»

«we wish the fitness center was better maintained and equipped. Also, the breakfast was moderate at best when charged at premium rate for the stay»

«2nd time staying in this motel in the last 2 weeks, and even stayed in the exact same room by chance. Overall property is good, i did notice the same small maintence issues like toilet keeps running until you giggle the handle, sink drips, fridge was leaking water onto carpet from the melting freezer section of fridge. Just seems they need someone to pay better attention to small details. Overall the place was clean and beds were comfortable for a nights stay.»

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«The hotel was nice rooms were clean. First night only one person got a hot shower»

«Friendly staff, clean room and good location»

«Clean, convenient, quiet hotel. I’d recommend this place to everyone. »

«Side door open at 5:30am & could not be locked, key cards didn’t work right, had to reset them at desk & then took 3 times to get them to open door, room excellent, staff helpful but morning man at desk dressed sloppy, breakfast great but floor sticky»

«Ridiculed at by the owner for having a service dog and told Ellie, my service dog, that she was sorry that I didn’t love her. Ellie is my protector and I love her as much as she loves me. The woman then wanted to charge me a Pet Fee, requested papers on my service dog and wouldn’t allow us to stay in the room we booked. ALL ILLEGAL UNDER THE ADA. I am not going to take action, but I hope the owner reads this. CONSEQUENCES OF ADA NON-COMPLIANCE FOR HOTELS. Financial Penalties and ...