Hoteller i Smithville Flats

«Booked online for my US Army active duty son returning to Ft.Drum. Upon arrival he found a note on the door with an after hours number to call. He called at 9:30pm and was told, " I'm already in bed, you must have booked online. Maybe try super 8. We'll refund your card tomorrow." »

«We never set foot in the place unfortunately. We got to the property after dark and it was unlit exterior The door was not programmed as promised and we could not get in. The owner didn’t respond to our or the property management company’s many communications for two days so we had to stay at a run down hotel which was all we could get at 9:30 on a Friday night in the middle of nowhere A week later the owner still hadn’t responded or apologized for our family’s considerable inconvenience ...

«Room was clean, staff was polite and helpful»

«No shower curtain! Took forever to get them to bring one. They must have not changed the bed or something from someone before us being I am very allergic to dogs and as soon as I got in bed i broke out like crazy, which is why need to shower.. and have no shower curtain! Got back in bed and again! So someone before us definitely had a dog in the bed and they absolutely did not change the bedding! We immediately left!»

«Clean room. Clean overall property condition. Optimal location.»

«The room was clean and staff was great. »

«Friendly staff, comfortable bed, good value.»

«Pool OK but Loud»

«Clean rooms and great service »

«Where do I begin when we arrived? let me preface this by saying I did not read reviews because it was a last-minute booking as a different one fell through. We were the only car in the whole parking lot (on a saturday) I then noticed immediately at least five homeless people with carts hanging around in and out of rooms, talking loudly and behind us at the motel office the person who literally greeted us was recording us on his phone through the window. Knowing we could not get a refund, we went ...

«It wasn’t turned on but seemed ok. One person was working out and on the tread mills»

«Very nice stay»

«There was stains on the floor and the blankets on the bed.»

«Clean hotel, reasonable price with lots of restaurants close by.»

«First the positive. The filters on the heating/cooling unit were very clean (it's the first thing I check when I get into a room) The woman at the front desk was very sweet and friendly.The room was quiet and conveniently close to side door to take dog out. Now the negative: I pulled the sheets down and there was fresh soiled stains that smelled as well as dark hair. There was a sticky stain on floor beside bed and the bathroom floor was very dirty. I always take pics and send to my friends. ...

«excellent staff very help-full »

«Enjoyed jacuzzi tub.»