Hoteller med basseng i Smethwick

«Grounds, staff, beds and linen, cuisine,facilities all excellent & value.»

«Conveniently located just 4-6 minutes from Birmingham Airport, this hotel offers a great balance of price and comfort. The rooms are good, providing a pleasant stay, and the breakfast is tasty, though it comes at an additional cost. The restaurant serves delicious food, but the prices are slightly on the higher side. Overall, a solid choice for those needing a stay near the airport!»

«Parking area was good and close. Main issue was with room cleanliness. Two times we had to get bedding or towels changed after cleaning had been. Very poor standard of hygiene with the room and room amenities. Also smelt of mould »

«Check in and check out did take a lot of time. Reserved 50 pound on my card, I try to avoid hotels that do that. On a journey I can stay on many hotels and will then end up with a lot reserved if everyone used this practise. Tried to call room service to order, but in one hour no one answered so I went out for food.»

«Property was nice and room ok. Shower was a powerful but temperature kept varying. Bar food and drinks were nice but disappointing that on Expedia (who we booked through) it said pets stay free but on arrival charges were applied for the dog which is why I’ve given a lower rating. Did mention to the member of staff who checked us in but nothing was done about this and Expedia still shows as pets stay free »

« Great service »

«Just because I had a well priced personal deal through Expedia that shouldn’t have meant that I got awhat looked like the worst room up a flight of stairs that felt like the servants quarters, that had mould and mildew around the window and in the bathroom. Room desperately in need of refurbishment. Although I had read that the hotel had a lift, which was essential for my needs, there was no mention in the description that this room was stairs only access. I didn’t request lift access as assumed ...