Hoteller i Simonton Lake

«The check in attendant was the most rude, unprofessional, and unhelpful customer service employee I have ever experienced. »

«Very noisy unable to rest while we were there. No one at the hotel would help we left a night early and when we tried to get help with the cost refund no one will respond and the hotel says they can’t help because Expedia is a “third party app” so there’s no one to assist with issues. The chat feature does nothing. Will NEVER use this app again »

«The was were so thin you could hear people walking and rolling chairs on the floor till 3:30 in the morning . Clean and beds were good . »

«The hotel part is very nice, rooms are clean when you arrive but you do not get housekeeping in to get trash, refresh towels etc. we stayed four days and had 2 rooms. I bought trash bags to keep the room from being a mess. They give little trash cans and no liners. So take extra stuff if you need it for cleanup. We ate at several of their restaurants and the best was on 3 rd floor for breakfast. Staff is very nice there. I took my mother in a wheelchair to get coffee ...

«Good deal»

«Room 316 had wet plaster fallen from the ceiling and wet plaster all over the floor, and beds...Front desk did nothing to make it right, left us stranded in their lobby at midnight fending for ourselves to find a different hotel... TERRIBLE »

«EN 5 DIAS ME HICIERON LA CAMA UNA SOLA VEZ, TODOS LOS DIAS SE DESCONFIGURABA LA TARJETA DE LA HABITACION Y CADA VEZ QUE LLEGABA A MI HABITACION, A 100 METROS DE LA RECEPCION, DEBIA VOLVER A CARGARLA, UNA INCOMODIDAD TOTAL, DESAYUNO, MUY MUY MALO.»

«Room was clean and comfortable. Breakfast was good. Employees were friendly and helpful.»

«As common to most similar hotels, the breakfast was inedible. »

«outdoor stairs were a fun adventure for us with a snow storm, but we made it. We really enjoyed the front porch and heater in there while resting and reading. »

«Everything was very nice , friendly staff»

«Clean»

«There was a few areas for food choices, i choose bdubs... I have no pets but there was a dog chilling with the owner in the lobby, seemed pet friendly.»

«The staff forgot to put a blanket or comforter on our bed. Went to the front desk and they had a sign on the counter to call this number if no one was there. I wanted to talk to someone from the staff to make sure that they knew what was missing. In retrospect I wanted to make sure that I wouldn’t be charged for the missing cover. I called the phone number to the hotel and briefly talked to a worker. I told her of the mishap and that she would speak to the manager. She took my phone number and ...

«Clean »

«Water leak from the bathroom above my room, water leaked into my bathroom. Management gave me another room.»

«The best stay I've had in the last 4 weeks. actually clean rooms»