Skihoteller i Shutoken

«非常棒的位置，服务和设施。服务一流。无论是Villa的接待人员还是滑雪场的工作人员态度都非常好，非常客气。前台的妹子都很漂亮，还兼当司机，有什么问题都非常耐心的回答，有一次电话里沟通不清还特地跑到别墅当面给我示范。租赁滑雪装备时工作人员也非常耐心的给我们一件件试穿，还主动叫车送我们回别墅。住villa的客人在度假村内无论去哪都可以叫专车接送，去车站和购物中心也有专车接送，其实距离也不远，后面都不好意思麻烦他们了，自己走过去。别墅非常温馨舒适，房间也大，我们一层楼别墅住6大1小也没觉的局促。滑完雪泡个温泉，到服务中心喝个免费下午茶，再回到别墅点起个火炉坐在摇椅上简直是神仙般的享受。唯一觉得差点的就是温泉的设施，进门就要脱鞋，一路赤脚走到二楼，更衣室地板都有水，不是很干净，也没有按摩椅，和专门的温泉酒店还是有差距，但也算不错了»

«全体的（雰囲気や温泉、立地）には良く又宿泊したいですが、宿泊料金の割には食事（特に夕食）が残念だった。メイン料理が不明確や物足りなさが残った。 またチェックイン時の受付については良く言えばシンプルだが、温かみ・おもてなし感がもっと伝われば良いと思います。»

«We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus ...

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«Beautiful scenery and town. Shopping and services are close, but in 5 or 10 minutes walking you can be in the mountains with natural hot spring streams or 15 minutes skiing. Bustling and quiet at the same time. »

«コテージが自然豊かで最高でした。»

«we had a perfect two-night stay at the Kusatsu Now Resort. First the staff has the best service I have ever experienced even though there was a language barrier. but the staff went beyond everything to keep us happy. Secondly the town of Kusatsu is really beautiful and compact so absolutely worth of visit!»

«遊ぶ施設の料金がやや高いと感じた。 それ以外はとても良い。»

«設備類は若干の古さを感じましたが、それ以上にスタッフのご対応やロケーションに感動したので、とても良い時間を過ごさせて頂きました！»

«覺得神清氣爽，超級好飯店＼(^o^)／»