Hoteller i Shutesbury

«First of all I want to start with the positives because there were some. The hotel was very clean and the rooms were well equipped, spacious and clean. Unfortunately that is all the positives. First issue was the staff there were very unhelpful and did not abide by their own rules. The first thing you see, and plastered all over the hotel, are signs stating this is a smoke free hotel. However on the first night there were people smoking in their rooms. You could smell it all from outside the ...

«Lovely updated property. Small pool and had issues with the AC in the gym but the lovely staff, nice breakfast and clean updated amenities made up for it. I would return.»

«Our room was clean but very congested. Very small mini fridge and no microwave. No closet just a small bar to hang clothes on. Tub was extremely slippery. Beds were very comfortable. Typical breakfast fare nothing very appealing. Went somewhere else for breakfast. Charged us upfront for incidentals of 75.00 which I did not like at all. We won't stay at this property again.»

«The property was clean and well maintained. We stayed in room #3 and it was very nice. The breakfast consisted of only a cranberry muffin and Keurig coffee. Most restaurants and businesses in and around the town are closed on Monday and Tuesday.»

«Really convenient»

«Room had just been renovated and there was still work being done. We were very pleased overall with the stay. The woman at the front desk who checked us in was very pleasant and helpful with dinner options. We would stay at this property again.»

«The room had a strong smell of cigarette smoke, which was unexpected since the hotel is advertised as smoke-free. Additionally, both the bathtub and the sink were clogged, making the stay less comfortable than expected.»

«The place was fine--I don't demand much of a hotel. It is basically a place to sleep. However, more discerning travelers might have been upset by the fact that the supplemental door lock didn't work, one of the shelves in the closed was broken and the one day out of four that we had maid service, they seemed to only half finish the job. They may be very short of staff.»

«The parking lot is special with a green passenger lane design. I appreciate the amount of details and care of design in every corner,»

«The Inn was quiet, convenient and offered excellent food.»

«!»

«We were pleased with the cleanliness of the facility, the polite and happy staff, the breakfast selections, and the quiet room.»

«We really enjoyed our stay here! The room was very comfortable and clean with ample outlets and ports for device charging. Elevators make the multiple levels of the building easily accessed. Especially fabulous features are the inn's restaurant (featuring delicious and beautifully presented food that we sampled for dinner and breakfast) along with their full bar and excellent wine offerings.»

«Y»

«It was a clean room and had all the amenities, I also liked that they provided some snacks as I came in late night. The only issue I had was when other people closed their doors it sounded like someone was hitting my door.»

«Clean comfortable room»

«Excellent staff. Location is not all that convenient to Amherst or Holyoke. Property and decor were pleasant but need a refresh.»

«Very happy with my stay»

«Smell was not good in room . Sorry I had to leave shortly after checking in .»

«Room was very clean, the air conditioner was not a regular air conditioner. The room was very clean.»