Hoteller nær Shoppes at Roper Mansion

«The hotel is well situated right off I40. The breakfast is ok. Needs to have more of a variety and freshness. Like fresh eggs and fruit! Too many carbs for my taste. The elevator broke on the last day. Felt bad for housekeeping and the handicapped. Had an incident with front desk clerk that told us to keep our two year old grandson quiet because she could not concentrate. He was excited to see us but was not misbehaving. He’s only a baby!!!! She had the nerve to say that to us, but yet ...

«Like almost all HIE hotels, everything was clean. It is an older property, but renovated; not quite as nice as other HIEs we’ve stayed at. The breakfast was very good. Unfortunately, I was billed at a higher rate than arranged through Expedia. When checking out, the desk clerk said she would credit the difference to my card. That didn’t happen.»

«This is a great, well maintained property and we were very pleased with the room. It is an excellent bargain. The only downside was the breakfast offering. 2 types of cereal, instant oatmeal, and coffee. We will definitely come back!»

«Very accommodating staff, room was comfortable and clean. If you plan on walking to dinner from motel go early, by 9:00 they are all closed.»

«Property was SUPER CLEAN and staff were excellent!»

«Bed was good. Parking good. I was told there was a coffee pit in the room, there was not. No soap, except a shampoo/conditioner packet. I used to wash my hands. I got in late so it wasn’t worth the trouble to get what I wanted. I just left»

«A/c worked, parking OK, room was "beat up," hole in door; not maintained...you get what you pay for»

«Disgusting.»

«Friendly staff we enjoyed our stay.»

«Happy hour seamed more expensive than I tnhought it shoul be.»

«Yes»

«Receptionist upon arrival was delightful but when she heard me say “ the basketball game starts soon” she laughed and told me that if it was on CBS I wouldn’t be watching it. It was and I missed a 1 point regional final game. Not remotely funny since we had planned our drive around game time. In addition not one of the clocks in the room was set to the right time. I tried to set the alarm clock but needed a screwdriver to do so. Will definitely use another hotel chain next trip. »

«A great stay for us. The beds were comfortable and everything was clean.»

«Not enough employees. Poor desk clerk had to handle everything himself. Meant I had to plunge my own toilet (which clogged easily). Many repairs are needed i.e. crack in the sink, broken floor tiles, door wouldn't close on it’s own, outside doors open to public/key card entry into building broken, etc. Needs to be invested in. Otherwise, decent stay.»

«Clean »

«The breakfast was subpar but everything else was good »