Hoteller i Shoals

«The staff were excellent. The room was clean. We were pleased with the stay!»

«This was by far one of the best hotels I have ever stayed at. The staff were all helpful and so kind. The rooms and the hotel itself was very clean. We didnt have their breakfast but they do have it and they have a nice spacious eating area. Would definitely recommend staying there and would be happy to stay there again.»

«A very good value for the price.»

«Nice property, clean, comfortable bed, definitely would stay again.»

«We were given someone else’s room. Thankfully the person had a latch on so we couldn’t get in, but how scary is it that not only were we given a key for someone else’s room, but the front attendant asked me if there was someone in the room when we said we couldn’t get in and the door was latched. The doors that should have been locked on the backside of the building were either not locked or the door just didn’t work. It’s in a weird location as well. The beds seem cleaned but overall a poor ...

«I was outside waiting for my fiance to get back and a lady approached a friend and looking for WiFi ..... she was pretending so she could try to spy on us for whatever reason. She actually worked there. They listen to everyone's conversations via camera.»

«Very courteous staff. Updated room. Comfortable. Good breakfast. Great location & parking.»

«Lobby looks nice , breakfast was decent , beds were comfortable, but woke up at midnight to water dripping from the ceiling vent in the bathroom, and move to a different room!bottom of door was rotted so overall a little overpriced for the quality»

«The first room we got was filthy dirty. It had about 6 inches of dust on the furniture and the bathroom toilet had pubic hairs and dried urine all over it. It also had an unpleasnt odor. We asked for another room and it was much better. Even that room has a lot of dust and there was toenails on the floor. I will say that the staff was very helpful in getting us in to the second room. Overall the hotel is not very well maintained. This is the second time we have stayed there. It isn't ...

«We got in at 11pm at night and was not expecting a motel style stay. The person checking us in was pleasant at the beginning but then quickly made a rude remark to my son. He is 4 and exhausted from being in holiday world all afternoon and didnt say hello. The man then made a comment of, "oh, he's never seen a foreigner before." After getting check in taken care of and getting to our room, the floor was completely soaked. From the front carpet to the tile in the bathroom. It was late enough ...

«Breakfast was amazing rooms were clean shower was wonderful pool was great joping cieling gets fixed soon but i will definently be back counter people was amazing cery accomadating lori was sweet»

«If you're going to Holiday World, this is a good option.»

«This place was not well managed and not well maintained.»

«very clean and updated. Customer service was the best!»

«Great place and the staff is so helpful and friendly»

«It was clean,And smelled good.The breakfast was ready on time.Very friendly staff»

«Excelente lugar para disfrutar en familia y pasarlo muy bien con los niños»