Hoteller i Shepherdstown

«Horrible check in experience. »

«This is a small HI Express with a small gym and no pool. The rooms were also small but well equipped and immaculate. We were in a 2 queen bed room and there was only room for the beds, a desk chair and a hassock for seating. Plenty of big fluffy hand and bath towels and wash cloths in the bath but, again, small. Breakfast was excellent. All the employees we encountered were helpful and very polite. We paid with Expedia Reward bucks but it was almost double the hotels best rate so be careful ...

«All good »

«Overall the room was clean and the bed was comfortable. Only complaint was the installation of a new thermostat for the room. It did not work (unless you wanted a/c only) the heat would not come on and the thermostat was complicated. Front desk staff did not know how to work the new thermostat. They were very kind and apologized. I just wish the hotel had made an attempt at training their staff before subjecting the guests to this new system. »

«Svært enkel standard, selv etter prisen å dømme. Ingen hårføner, kjøleskap eller kaffe/te-muligheter på rommet. Dårlig frokost, med kun kaffe, juice og doughnuts. Ikke muligheter for å bruke PC på hotellet. Grei beliggenhet for overnatting, men få muligheter for å gå ut og spise i nærheten. Ellers var rommet greit rengjort og standarden tilfredsstillende.»

«Only a short drive to historic downtown Frederick.»

«Great rate. Easy location. The breakfast was a very pleasant surprise with so many healthy choices. Thank you. »

«Clogged bathtub, no toilet paper, no TV signal»

« Nice hotel for a stay close to downtown. The staff are friendly and caring and the breakfast is above average. »

«Yes, excellent service »

«Lovely stay in Hagerstown»

«My toddler needed her own blanket but they wouldnt let us have another. The fire alarm went off after I got my child to sleep. They left it blasting in my room and one next to me for half an hour to assess blame, accusations in the middle of the night for it to happen again in the morning. None of us smoke. We paid for sleep. That's all. And didn't let us sleep. There was construction that vibrated the walls starting at 5am. They failed at being a place to sleep.»

«Terrific room, exceptionally clean, good size, very nice staff, Good breakfast. Would highly recommend, even had free chocolate chip cookies in the lobby in the evenings. »

«Very clean and spacious room. Friendly staff. »

«Beautiful hotel and room. Accessible room was perfect. Staff was friendly right from check-in. Would highly recommend this hotel to anyone who needs an accessible room. »