Hoteller i Shepherdstown

«We stayed at this hotel while riding the C&O Tow Path. The staff was very supportive of accommodating our bicycles. There was a liced room for them. The included breakfast was plentiful with a variety of options. We would definitely stay here again.»

«Loved the continental breakfast! Great options for kids and adults.»

«Great as usual.»

«The fact that they made the room the following day without having to ask.»

«Nice place to stay»

«Nice friendly service. Property was very clean. Nice large rooms.»

«Everything was great, from the excellent customer service to the complimentary breakfast. Despite the minor fire alarm incident that occurred during my stay the staff made me feel safe, will definitely be staying again in future visits.»

«Warning: A LOT of steps! The guest rooms are on several levels—definitely not handicap-friendly. We have done several B&Bs over the years and always enjoyed great breakfasts and meeting the innkeepers and other guests. While breakfast was good and made to order, the “charm” we’ve enjoyed in the past was missing. The decor was very eclectic—no real theme other than filling up a very large facility. Persons in the area for wine tasting probably feel differently as this seems to be the only ...

«Good»

«Lovely stay in Hagerstown»

«Honestly, we did have a problem with the shower in the room. I called the front desk, the response was immediate, the gentleman that came to the room was so friendly, fun and earnestly wanted to please us as guests. He was so helpful and accommodating, it was very impressive. The person who checked us in earlier was very kind, he also went out of his way to help me without my asking for help. So the two employees that we encountered were exemplary. I highly recommend this hotel.»

«Check in was easy , we went up to our room to put out belongings away, made a 2nd trip to the room and went out for dinner. Returned to have our keys unable to open the door, went to the lobby they rescanned my room key to try again. Nothing...so they try the master fob key, nothing. We had to sit outside our room for an hour while they REPLACE THE AA BATTERIES that work the doors. But still nothing. Another 2 hours we wait for another maintenance person that "might" get us in the room but maybe ...

«The bathroom was dirty upon arrival. There was no shampoo or conditioner. There were two bottles of body wash and one empty conditioner bottle in the shower. The sink and floor were dirty.»

«Very nice and clean room. Staff at front counter were always super polite, helpful and welcoming.»

«Check in at 3pm staff was terrible for sure need to be replaced. I they were recibe complain before about the same staff. Look like they don’t care . Thanks»