Hoteller i Shepherd

«did not eat breakfast»

«We called informing them of a late check in. This was their first opportunity to inform us that the elevator was broken. We arrived at the hotel around midnight. The night clerk was sitting down reclined in an office chair with his legs propped up, head phones on, and playing on a laptop. I said hello, sorry to interrupt. He said "It's okay" as if I did interrupt him. Being a former district manager, my coaching and development would have told him to say, "No, please don't apologize. I'm here to ...

«The property has roaches.»

«I was very disappointed upon arriving due to the fact that I was unaware that this hotel butted up to another motel behind it that was full of very sketchy behaviors. After checking in, I hurry to my set destination due to time conflict so I didn’t have the opportunity to look over my room very well. I placed my items in the closet that was in the room when I checked in after entering the room, I opened the door once to get my items out, closed it and later on during the night, I opened it ...

«The property is clean. If you’re just looking for an inexpensive place to stay for the night, this was OK. It’s an old hotel, Probably from the 60s where all the rooms are on the first floor and you can back right up to them. We had four people in our room, and we shared the one towel that was there.»

«Newly renovated rooms, with comfortable beds!»

«Only motel in town. Staff is nice. Room needs cleaning. Need weatherstrip atound door to prevent bugs coming in. Bead was clean. Bare basic room at a low price. »

«Could do better updates»

«Staff was rude»

«Clean»

«The owner was not present in the lobby»

«Sketchy checking in, no one is ever at the front they leave a list of numbers to text for help, it’s like someone living there managing the place with babies and kids everywhere. Room was already booked so they had to give us a different room with less features. They do not clean your room multiple night stays, they don’t issue more towels, I’m a big girl and we were denied. The room smelled strongly of some kind of fume smell there were bugs on the floor and they also say you have to supply ...