Hoteller i Shepherd

«The guy checking us in was super rude. The hotel was so dirty. Very gross»

«The sheets in the bed had blood stains and dried poop on it. Didn’t see it till I layed on it. This all after I checked in at 1am and had to work in the morning. I was soo grossed out I could fall asleep. Even though the front desk person came to see it, I did not even get a call from management to even apologize. Checked out and went to stay at another hotel for the rest of the my stay in Bilings. And to think that I paid money for a room like that?. And as if that wasn’t enough, someone tried ...

«The place was spotless! Breakfast was good! Staff were very friendly!»

«Nice reasonably priced hotel just a few minutes away from the airport. I've stayed here twice and both times my room was clean, bed and pillows were comfortable, and the staff was very friendly and helpful. I had trouble with my TV and the lady at the front desk immediately came to my room and fixed the problem. I felt safe here as a lone female traveler.»

«Adequate accommodations; nice staff. Well worn facilities and pretty much everything. No idea how Expedia gave this place a 9 plus rating.»

«The front desk staff was extremely rude and anything but helpful. The entire hotel smelled like burnt popcorn and stale cigarettes, the hallways and our room included. There was pubic hair in our bathtub and on the toilet. The fridge had left over food in it, AC barely worked and sounded like it was going to explode. The first night, we asked the front desk for more cups because our room didn’t have any, and toilet paper because there was less than half a roll in our room, and was told they ...

«Great place for family travelers. Only critique was the beds could be better.»

«Hot tub was great. There two of them.»

«Staff had great directions to an appointment I had»

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«Excellent hotel»

«Was fine but no iron. We had the front desk get us one. They were quick to respond.»

«We choose this place every time! Our number one pick. Great Staff and Super Clean!»

«Great, easy stay»

«On first look it looked great. Walls were thin could hear everyone in the halls, next rooms over, and above. People above us were making noise almost all night, running back and forth in the room. The bathroom had mold in a couple different places, the ventilation fan must have been clogged up. Heard the rooms were renovated recently and they may have been, but i don't consider paint and caulking renovated. The bathroom door is separating from moisture. There were broken tiles, the mirror frame ...

«Everything was great. Just wish our stay was longer»

«The hotel was not cleanily the AM staff was rude . The hot tub didn't work and I wasn't notified it was a health hazard to stay there due to bacteria by anyone there! I had to hear it 2nd hand and then used Google to research to verify!!!»

«Clean and comfortable property with a great breakfast and great amenities!»