Renewal greetings from The Westin Shenzhen Nanshan Hotel. We sincerely appreciate your trust in choosing to stay with us. Reviewing your feedback, we are highly appreciated for your recognition of the hotel associates and service response. Thank you for taking the time to share your thoughts regarding the room service hours, we appreciate you bringing it to our attention. In the meantime, all the associates from The Westin Shenzhen Nanshan Hotel are looking forward to welcoming you back to discover your rejuvenated journey.

thank you very much for choosing The Westin Shenzhen Nanshan and taking your valuable time to share your comments with us. Your valuable feedback is highly appreciated as it greatly assists us in our continuous strives for maintaining of our product and service quality expected by the Westin Brand. Once again, thank you very much for your time taken and we look forward to welcoming you back to The Westin Shenzhen Nanshan in the near future.

尊敬的宾客您好！请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴看到您对本次入住感到满意，您对深圳益田威斯汀酒店及万豪酒店国际集团的支持与厚爱，是我们继续努力不断提升的动力。希望您每次下榻深圳益田威斯汀酒店都能享受我们直觉灵动的服务与体验。酒店地处市区繁华商圈，交通便利，大堂可以直接通向益田假日广场，出门就有地铁站，距离世界之窗、欢乐谷仅需步行5分钟，满足您的出行需求。最后，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴看到您对本次入住感到满意，您对深圳益田威斯汀酒店及万豪酒店国际集团的支持与厚爱，是我们继续努力不断提升的动力。希望您每次下榻深圳益田威斯汀酒店都能享受我们直觉灵动的服务与体验。酒店地处市区繁华商圈，交通便利，大堂可以直接通向益田假日广场，出门就有地铁站，距离世界之窗、欢乐谷仅需步行5分钟，满足您的出行需求。最后，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴您对本次入住感到满意。但是同时也注意到您对酒店提及的建议，我们已将您的反馈分享至管理层以作出必要的改进及变化，并进一步改善我们在未来的服务标准，防止问题再次发生。再次感谢您在百忙之中与我们分享本次居停感受。同时，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

Thank you for choosing The Westin Shenzhen Nanshan and take your valuable time to give us your valuable online comments. I was most disturbed to learn of your disappointments which you have encountered during your recent visit. Please accept our most sincere apologies and the inconveniences may have been caused. It has been a topic of discussion with Director of Rooms. Please be assured that certain measures will be taken to avoid reoccurrence in the future. Your valuable feedback is highly appreciated as it greatly assists us in our continuous strives for maintaining of our product and service standard. We sincerely hope that you could indulge us on these occasions by giving us chance to present you our hospitality and feel our improvements. Again please accept our sincere apologies and we are looking forward to welcoming you back to The Westin Shenzhen Nanshan in the near future.

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴您对本次入住感到满意。但是同时也注意到您服务的建议，我们已将您的反馈分享至前厅部以作出必要的改进及变化，并进一步改善我们在未来的服务标准，防止问题再次发生。再次感谢您在百忙之中与我们分享本次居停感受。同时，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴看到您对本次入住感到满意，您对深圳益田威斯汀酒店及万豪酒店国际集团的支持与厚爱，是我们继续努力不断提升的动力。希望您每次下榻深圳益田威斯汀酒店都能享受我们直觉灵动的服务与体验。酒店地处市区繁华商圈，交通便利，大堂可以直接通向益田假日广场，出门就有地铁站，距离世界之窗、欢乐谷仅需步行5分钟，满足您的出行需求。最后，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很遗憾本次入住未能达到您的期望。如果您能给出具体的意见和要求，我们将非常感谢。再次感谢您在百忙之中与我们分享本次居停感受。同时，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴您对本次入住感到满意。但是同时也注意到您服务的建议，我们已将您的反馈分享至前厅部以作出必要的改进及变化，并进一步改善我们在未来的服务标准，防止问题再次发生。再次感谢您在百忙之中与我们分享本次居停感受。同时，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很遗憾本次入住未能达到您的期望。如果您能给出具体的意见和要求，我们将非常感谢。再次感谢您在百忙之中与我们分享本次居停感受。同时，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴看到您对本次入住感到满意，您对深圳益田威斯汀酒店及万豪酒店国际集团的支持与厚爱，是我们继续努力不断提升的动力。希望您每次下榻深圳益田威斯汀酒店都能享受我们直觉灵动的服务与体验。酒店地处市区繁华商圈，交通便利，大堂可以直接通向益田假日广场，出门就有地铁站，距离世界之窗、欢乐谷仅需步行5分钟，满足您的出行需求。最后，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

Thank you for choosing The Westin Shenzhen Nanshan and take your valuable time to give us your valuable online comments. I was most disturbed to learn of your disappointments which you have encountered during your recent visit. Please accept our most sincere apologies and the inconveniences may have been caused. We would be grateful if you could tell us where we could improve our hotel! Please be assured that certain measures will be taken to avoid reoccurrence in the future. Again please accept our sincere apologies and we are looking forward to welcoming you back to The Westin Shenzhen Nanshan in the near future.

Renewal greetings from The Westin Shenzhen Nanshan Hotel. We sincerely appreciate your trust in choosing to stay with us. Reviewing your feedback, we are highly appreciated for your recognition of the hotel associates and service response. Thank you for taking the time to share your thoughts regarding the room service hours, we appreciate you bringing it to our attention. In the meantime, all the associates from The Westin Shenzhen Nanshan Hotel are looking forward to welcoming you back to discover your rejuvenated journey.

Renewal greetings from The Westin Shenzhen Nanshan Hotel. We sincerely appreciate your trust in choosing to stay with us. Reviewing your feedback, we are highly appreciated for your recognition of the hotel associates and service response. Thank you for taking the time to share your thoughts regarding the room service hours, we appreciate you bringing it to our attention. In the meantime, all the associates from The Westin Shenzhen Nanshan Hotel are looking forward to welcoming you back to discover your rejuvenated journey.

Thank you for choosing The Westin Shenzhen Nanshan and take your valuable time to give us your valuable online comments. I was most disturbed to learn of your disappointments which you have encountered during your recent visit. Please accept our most sincere apologies and the inconveniences may have been caused. Noting that you mentioned the problem of noisy operation of the air conditioner, we have forwarded your comments to the Engineering Department to make the necessary improvements and changes Your valuable feedback is highly appreciated as it greatly assists us in our continuous strives for maintaining of our product and service standard. We sincerely hope that you could indulge us on these occasions by giving us chance to present you our hospitality and feel our improvements.

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴看到您对本次入住感到满意，您对深圳益田威斯汀酒店及万豪酒店国际集团的支持与厚爱，是我们继续努力不断提升的动力。希望您每次下榻深圳益田威斯汀酒店都能享受我们直觉灵动的服务与体验。酒店地处市区繁华商圈，交通便利，大堂可以直接通向益田假日广场，出门就有地铁站，距离世界之窗、欢乐谷仅需步行5分钟，满足您的出行需求。最后，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很遗憾本次入住未能达到您的期望。如果您能给出具体的意见和要求，我们将非常感谢。同时，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

Renewal greetings from The Westin Shenzhen Nanshan Hotel. We sincerely appreciate your trust in choosing to stay with us. Reviewing your feedback, we are highly appreciated for your recognition of the hotel associates and service response. Thank you for taking the time to share your thoughts regarding the room service hours, we appreciate you bringing it to our attention. In the meantime, all the associates from The Westin Shenzhen Nanshan Hotel are looking forward to welcoming you back to discover your rejuvenated journey.

Thank you for choosing The Westin Shenzhen Nanshan and take your valuable time to give us your valuable online comments. I was most disturbed to learn of your disappointments which you have encountered during your recent visit. Please accept our most sincere apologies and the inconveniences may have been caused. Please be advised that effective November 1, 2020, the Shenzhen Municipal Bureau of Culture, Radio and Television, Cultural, Tourism and Sports has issued a regulation to minimize and reduce the use of disposable items in the tourism and accommodation industries. The 6 identified disposable items are, toothbrush, comb, shaving razors, nail file, bath brushes and shoeshine brushes. As a result of this new regulation, these 6 disposable items will not be permitted by law to be pre-set up in the guest room unless it is specifically requested for by the guest. If you would like for us to prepare and provide any of these disposable items, kindly let us know the items and we will have it ready for your upcoming stay. Again, please accept our sincere apologies and we are looking forward to welcoming you back to The Westin Shenzhen Nanshan in the near future.

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴看到您对本次入住感到满意，您对深圳益田威斯汀酒店及万豪酒店国际集团的支持与厚爱，是我们继续努力不断提升的动力。希望您每次下榻深圳益田威斯汀酒店都能享受我们直觉灵动的服务与体验。酒店地处市区繁华商圈，交通便利，大堂可以直接通向益田假日广场，出门就有地铁站，距离世界之窗、欢乐谷仅需步行5分钟，满足您的出行需求。最后，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴看到您对本次入住感到满意，您对深圳益田威斯汀酒店及万豪酒店国际集团的支持与厚爱，是我们继续努力不断提升的动力。希望您每次下榻深圳益田威斯汀酒店都能享受我们直觉灵动的服务与体验。酒店地处市区繁华商圈，交通便利，大堂可以直接通向益田假日广场，出门就有地铁站，距离世界之窗、欢乐谷仅需步行5分钟，满足您的出行需求。最后，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴看到您对本次入住感到满意，您对深圳益田威斯汀酒店及万豪酒店国际集团的支持与厚爱，是我们继续努力不断提升的动力。希望您每次下榻深圳益田威斯汀酒店都能享受我们直觉灵动的服务与体验。酒店地处市区繁华商圈，交通便利，大堂可以直接通向益田假日广场，出门就有地铁站，距离世界之窗、欢乐谷仅需步行5分钟，满足您的出行需求。最后，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴看到您对本次入住感到满意，您对深圳益田威斯汀酒店及万豪酒店国际集团的支持与厚爱，是我们继续努力不断提升的动力。希望您每次下榻深圳益田威斯汀酒店都能享受我们直觉灵动的服务与体验。酒店地处市区繁华商圈，交通便利，大堂可以直接通向益田假日广场，出门就有地铁站，距离世界之窗、欢乐谷仅需步行5分钟，满足您的出行需求。最后，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

尊敬的宾客您好，请接受来自深圳益田威斯汀酒店的真挚问候！感谢您入住我们酒店，并在百忙之中与我们分享您的入住体验与感受。提供卓越服务是我们一直以来的追求，回顾您的评论，我们很高兴看到您对本次入住感到满意，您对深圳益田威斯汀酒店及万豪酒店国际集团的支持与厚爱，是我们继续努力不断提升的动力。希望您每次下榻深圳益田威斯汀酒店都能享受我们直觉灵动的服务与体验。酒店地处市区繁华商圈，交通便利，大堂可以直接通向益田假日广场，出门就有地铁站，距离世界之窗、欢乐谷仅需步行5分钟，满足您的出行需求。最后，期待您能在不远的将来再次下榻深圳益田威斯汀酒店，继续您的焕发活力之旅！

Dear guest, thank you very much for choosing The Westin Shenzhen Nanshan and taking your valuable time to share your comments with us. We are glad to know that you have enjoyed our restaurants here during your recent stay. Opposite the famed Window of the World and part of an upscale shopping complex, with OCT, Splendid China, China Folk Culture Villages and Happy Valley surrounded, The Westin Shenzhen Nanshan is located at the nexus of business and leisure, with direct subway access. We look forward to welcoming you again for a renewing experience at The Westin Shenzhen Nanshan and wish you all the best.

Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

Dear Guest,Renewal greetings from The Westin Shenzhen Nanshan Hotel.We sincerely appreciate your trust in choosing to stay with us. Reviewing your feedback, we are highly appreciated for your recognition of the hotel. We do hope that on your next visit we could also provide the promised service.In the meantime, all the associates from The Westin Shenzhen Nanshan Hotel are looking forward to welcoming you back to discover your rejuvenated journey.

Dear Guest,Renewal greetings from The Westin Shenzhen Nanshan Hotel.We sincerely appreciate your trust in choosing to stay with us. Reviewing your feedback, we are highly appreciated for your recognition of the hotel. We do hope that on your next visit we could also provide the promised service.In the meantime, all the associates from The Westin Shenzhen Nanshan Hotel are looking forward to welcoming you back to discover your rejuvenated journey.

尊敬的宾客，感谢您选择下榻深圳益田威斯汀酒店，并与我们分享入住体验。酒店地处市区繁华商圈，交通便利，出门就有地铁站，距离世界之窗、欢乐谷仅需步行5分钟，满足您的出行需求。我们会继续提供满意周到的服务，深圳益田威斯汀酒店真诚期待您的下次光临！Let's rise~

Dear Guest, Thank you for choosing The Westin Shenzhen Nanshan, and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel. Meanwhile, we apology that service provided didn't meet your expectation, we will definitely improve our service in future. Your feedback will always inspire us to do better, and looking forward to your arrival in the future.

Dear Guest, Thank you for choosing The Westin Shenzhen Nanshan, and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel. Your feedback will always inspire us to do better, and looking forward to your arrival in the future.

尊敬的宾客您好，感谢您入住深圳益田威斯汀酒店并在百忙之中分享您的体验。您的反馈是我们不断进步的动力，期待您的再次光临。

尊敬的宾客您好，感谢您选择深圳益田威斯汀酒店并在百忙之中与我们分享您的体验，您的反馈是我们不断进步的动力，期待您的再次光临。

Dear Guest, Thank you for choosing The Westin Shenzhen Nanshan, and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel.Your feedback will always inspire us to do better, and looking forward to your arrival in the future.

Dear Guest, Thank you for choosing The Westin Shenzhen Nanshan, and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel. Meanwhile, we apology that bed and lights in the room didn't meet your expectation, we will definitely improve our service in future. Your feedback will always inspire us to do better, and looking forward to your arrival in the future.

Dear Guest, Thank you for choosing The Westin Shenzhen Nanshan, and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel. Your feedback will always inspire us to do better, and looking forward to your arrival in the future.

Dear Guest, Thank you for choosing The Westin Shenzhen Nanshan, and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel. Meanwhile, thank you for giving us feedback about room facilities, we will keep moving forward to provide better service to our guests.