Hoteller i Shelby Township

«The room had good space and was clean and staff were friendly. We were there for four days and housekeeping never came in. Online it says they will come every other day but it turns out you have to request it. It would get a better grade if they at least checked the trash and towels. We did enjoy our stay.»

«The room was not clean at all»

«Nice experience 10/10»

«Super helpful front desk staff very friendly»

«Todo muy limpio, el personal muy amable, la ubicación es muy buena, hay suficiente espacio en el estacionamiento. Es la segunda vez que me hospedo aquí y definitivamente sera mi primera opción si vuelvo a viajar a Michigan.»

«Beautiful property in walking distance to everything downtown Royal Oak has to offer. Was very impressed with the breakfast and how well maintained the property was!»

«Our stay was fine. However, we were not told in advance that its a $50.00 fee for our dog to spend the night. When I read a brief review of hotel it said it was pet friendly.»

«Good location. Good property.»

«Clean room. Friendly staff. Breakfast was great with a nice variety. Location is convenient to shopping mall.»

«This place is not a safe place for travelers. The front desk provided a room key to us for a room that was occupied. Kids all over the place including behind the front counter. pool was not opened, which was a blessing as it probably was not sanitary. we walked out without staying even one night and was denied our money back. This place needs to be shut down by the health dept. Disgusting»

«The staff was nice and the place was really clean. I liked the hotel a lot, especially since it has walking trails for my dogs.»

«Clean, bright, and comfortable. Exactly what I needed and so convenient to dining and other necessities.»

«Nice clean hotel for a 1 night stay. Breakfast was on point.»

«This property does not offer a free breakfast, but they have a restaurant that serves breakfast. The gyro meat/egg burrito was excellent. This property has a very nice pool and a bar that serves after 4PM. Fogo de Chao is also within a very short walk and service there was much better than the reviews I read on line for this restaurant. We went on a Thursday night and there was a small crowd.»

«New building , nice , but they forgot to install shower door handle INSIDE the shower»

«Nice staff and newly renovated rooms. The rooms are generally clean but some corners in the room are not vacuumed properly and the shower glass door had few streaks on it.»

«The first thing I usually do when I get to a room is set up my CPAP machine. There were no plugs next to the bed so i moved the bed slightly to get to an outlet and saw that it has not been cleaned under in a really long time. I stayed the night, but was not happy. I went to breakfast the next morning and it was so messy and burnt stuff on the waffle maker. We did not eat breakfast. We actually left the hotel 2 days earlier than we were originally booked for.»

«Great customer service and the room was clean.»

«Great very large room. Was exceptional clean and the in-room hot tub was awesome. No negatives at all.»

«Horrible experience got there at 11am crashed they had put us in a room with drywall repair need on the ceiling in two spots and had some mildew and water stains still from when it’s leaked. And in the morning I tried using the restroom and the toilet seat is stained and peeling off and brown. I couldn’t sit on it for anything went downstairs and had no manager or maintenance staff to talk to. Desk person said manager will reach out to me sometime today. I took plenty of picture if anyone want ...