Hoteller i Shalimar

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«Very nice staff at front desk»

«It was great. No complaints»

«They gave away my king room and charged me $25.00 extra for a double queen room after they gave away my room that I already paid for. The breakfast didn't have many choices to choose from, and the pancake machine was broken.»

«My reservation was actually canceled when I arrived to check in because I booked the room using a third party. Not only did they upgrade my room they also didn't charge me for the upgrade. Thank you for being so kind and understanding.»

«Rooms were clean and staff was very helpful!!!»

«When checking in, front desk clerk was obviously new and after 10 minutes the manager had to come help him. Garbage can under kitchen sink extremely small. Checking out was great. Different employee.»

«Very clean! Staff was amazing»

«Place is very clean. Breakfast was very good. Housekeeping comes every other day if you're staying longer than a day. My only complaint is that the bed mattress was to hard for my liking. I recommend this hotel highly.»

«My main complaint is that the bathrooms in your rooms do not have locks. For as nice as the hotel is, this should be updated. It’s a barn door with no lock on it. The restaurants at the hotel saved the day because if you went somewhere else, you had over an hour wait time. And the food and service was good at the hotel. Pools are nice but could be cleaned throughout the day because they get dirty so quick with all the traffic coming in and out.»

«Rooms were nice, location was great. Elevators were a little slow.»

«My room didn’t have a shower curtain. As I was leaving the room, the cleaning staff handed me the shower curtain to put on myself. Additionally, there wasn’t any warm breakfast available for the duration of my stay due to the stove being broke.»

«Me and my husband loved this place we always try to stay in an IHG hotel»

«The hotel was nice and clean. Great location. We loved the pool»

«The staff are always so helpful and friendly!!»

«Excellent customer service from the moment we arrived to the moment we left. The convenience of the pool to the ocean made the trip for us. The point of vacation for us, is not to have to stay in the car the whole trip. We enjoyed the food at the hotel restaurant, the breakfast and drinks and even dessert were amazing. No complaints at all, we had kids in tow and enjoyed the beach being family friendly and enjoyable atmosphere.»

«The waffle machine was broken and breakfast was not good. they did not fill the body soap in the restroom. No one was available to check out.»

«El personal "muy atento" aunque un chico que recibe en el loby. Habla muy rápido y para los latinos...es difícil ponerse a su ritmo. Igual es atento. El personal de limpieza es excelente. Siempre ocupados y con una sonrisa.»