Hoteller i Shaker Heights

«The pool was awesome. Loved the restaurant too. We had a great dinner!»

«Overall it's just not a great stay. Poorly maintained, lacking attention to detail regarding renovations. Truly wasn't inpressed»

«Clean, safe, free parking, complimentary breakfast all for great value. »

«The hotel is passable, but it's been "rode hard and put away wet", for lack of a better description. Halls and our room smelled like old smoke, rust stains on the tub and leaking faucet, a couple odd spots on the sheets, and the breakfast can hardly be called such. For the price and judging by the pics, I expected something a little better.»

«No comment»

«Make sure you bring your phone charger (the block and cord). Also had to request a hair dryer.»

«Beds and pillows were great. Breakfast was limited with a few options. Room Had no shampoo and when asked for extra towels. Staff gave us one extra and we had to go get the shampoo and towel. During check in…no one was at the front desk. Had to holler in the back for service. Go across the street to Motel 6!»

«Front desk staff was great.»

«The facility and room were clean. Nothing fancy, but good price.»

«Comfie bed. Very clean property and breakfast area. Debbie at front desk was so friendly and helpful. She’s honest too. I hadn’t even realized I had left my credit card there when checking in and she brought it to my room. 😁»

«Clean and comfortable.»

«Great little weekend away. Clean room and good staff :)»

«The room was really not great. The floor was sloped and creaky in our room above the pool — and smelled moldy/wet. The breakfast was exceptional for the type of hotel and staff helpful - and bathroom and shower were nice and renovated.»

«Only good thing about the hotel is the location. The hotel is in disrepair with holes in the lobby ceiling, the hallways had an odor, and floors were not clean.»

«Clean rooms/ facility. Pet friendly. Staff were nice. Nice area close to food, gas stations, shopping. My only two complaints are not enough parking, so if you find a spot, try not to leave and the walls are thin. You hear people stomping and dropping stuff upstairs, people in and out slamming their room doors all night long»

«Brilliant»

«No breakfast and I did not see the advertised hot tub. The onsite restaurant was closed and there were not many restaurants in the area.»

«Rooms smelled like cat pee and were dirty/dingy. Tried to get a different room and had the same issue. Multiple people were asking for refunds and different rooms. It was the front desk person's first day, and she couldn't answer any questions, didn't know how to transfer rooms, and at one point just stopped talking. Horrible experience.»

«I think the only thing that was lacking was dietary options in the breakfast. Gluten allergies are very hard on the body. Having some gluten-free options that are clearly marked and individually wrapped, give accessibility options. They could be made available upon request if some items require refrigeration or freezing.»