Hoteller i Shaker Heights

«Know when you’re going there that you need to ask for room service. I could not get my room cleaned. My towels were either placed on the desk or on the toilet seat. No coffee replaced, no soap and shampoo replaced. The one morning I went down for breakfast they weren’t open and then when they did openthe coffee was cold, sausage was cold, not impressed. The complementary coffee they have in the lobby. It’s cold. The machine didn’t work, and the area was nasty. The first night I was there my ...

«This particular looking to end was a great value for the price. The front desk was very helpful, the breakfast and coffee great, the exercise amenities were surprisingly good, and I appreciated the free parking. Cleanliness was so-so with some hair in the tub but I can live with that.»

«The room was very clean and comfortable. The staff are very friendly and helpful. I checked out of another hotel to come stay here again. I love staying here. We’ve stayed here about 6 times. Will come back»

«This is an historic property. I was here a few years ago and it was a bit sad. But new management came in and updated the property. I only had a little trouble working the bath faucet, otherwise everything was perfect.»

«Front desk was amazing and so friendly. Great price for a clean and spacious room! »

«The room was clean, bedding and linen were great. The windows were painted over with an opaque paint, so you couldn't see anything outside, which was very strange. The hotel itself was in a great location close to the airport and easy on access to the freeways heading into downtown Cleveland. Their free breakfast was the best. Good selection of pancakes, muffins, toast, bagels, yogurt and then hot food of eggs, potatoes, sausage, oatmeal, etc. Also great hot coffee. I enjoyed my stay. »

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«Clean, well run, conveniently located and reasonably priced.»

«Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. »

«Nice hotel. Well taken care of, good location, easy parking, good staff at the front desk and at breakfast.»

«Stayed a couple nights. No issues»

«Good»

«Room is not as per expectations »

«Great breakfast and presentation »

«Fint oppusset hotell! Gode senger og fine rom. Kunne vært bedre frokost, tomt for egg da vi spiste. Lite utvalg av pålegg. »

«Only took advantage of coffee and orange beverage-wise. Had order of sausage and biscuits. Gravy did not taste the best, biscuits were fine.»

«There was visible mice crawling around in the lobby of the hotel. Countless stains on the carpet in the hallways. The floor tiles were peeling and loose. The room was run down with stains over the chairs, leftover hair in the bathroom, fuzz on the glass, and food crumbs on the tables. If I were Hilton, I wouldn’t want my name on this place. »

«I didn’t eat the breakfast They only had bread waffles or cereal»

«Great!»