Hoteller i Shaker Heights

«The room was very clean and comfortable. The staff are very friendly and helpful. I checked out of another hotel to come stay here again. I love staying here. We’ve stayed here about 6 times. Will come back»

«Pros: Pool and gym were nice and well maintained. Room was nice, although small. Staff was always so nice and helpful. Breakfast was standard but good. They have a waffle maker! Ac worked. Cons: Rooms (at least the one I was in) have no clothing drawers and limited hanging space. You can hear everything going on in the next room if you have a room with a separation door. Listening to people blare music and yell at 1 am when you work the next morning is fun. We could also just hear people ...

«The room was bare bones but clean, I only slept there. I was very happy for the price.»

«Staff was very helpful»

«The hotel and room were not kept up well. It looks like they havent updated anything in 30 years.The A/C worked fine. I didn't eat breakfast. It's criminal to call what they had a gym. It's literally the worst hotel gym ever. The pool closes at 8pm. Boo. The family that owns the place was nice, but they treated the lobby like their own living room. Barefoot, feet on the table, etc. Not very clean and definitely unprofessional. I hate to leave a bad review, but I would not recommend this place.»

«First of all when we checked in, my husband was informed we'd been put in a "pet room." We did not ask for a pet room, and did not want one, but the hotel clerk said that was what we got. She gave my husband two coupons to use in the bar, restaurant, or gift shop. We immediately noticed a smell when entering the room. Then, a dog began barking down the hall. "What did we get ourselves into?" I wondered. I called the front desk several times before anyone answered. I asked how we could use the ...

«The staff was friendly, polite and attentive. It was a very pleasant place to stay for our weekend plans and would return if needed. »

«Good experience overall. Relatively clean but aged and worn carpet. Staff was friednly and attentive. Shout out to Sai for being very helpful. »

«Nice hotel. Well taken care of, good location, easy parking, good staff at the front desk and at breakfast.»

«Veldig fint og nytt»

«It dont believe any of the rooms dont stink of smoke. Curtain fell off. Window wouldnt open. Generally old ane decrepit.»

«Terrible experience. Got into my room, sat down in the bathroom and had no toilet paper. Room had dirty, damaged carpet, furniture was run down. Tile in bathroom was coming off the wall and half the lights didn't work. 50% of the time I tried to flush the toilet I had to reach into the tank and fiddle with the guts to get the tank to fill with water! Awful!! In the morning I tried to take a shower and the handle wouldn't come up to make the water come from the shower head. I went to the ...

«good stay »

«The overall stay was nice! I loved the recently updated suite. I only wish that I knew that the pool was closed and they were doing construction starting around 8a every morning prior to me booking.»

«Great place and great service»

«The staff was incredibly friendly. Made us fee; at home breakfast was outstanding»

«Friendly staff. Great price. Clean room. »