Hoteller i Shaker Heights

«Amazing gem conveniently located - super friendly, helpful and welcoming staff !»

«Room was decent for sleeping. Even though it is non-smoking, you can smell that many still do. Last morning we had NO hot water.»

«Clean room»

«Property was well maintained. Front desk staff greeted you upon arrival and check in was easy. Just a standard room, but it was clean, no issues.»

«Tub would not drain, had standing water. No shampoo. No additional toilet paper, almost none left. Huge swaths of paint missing.»

«Nice cozy location outside of Cleveland.»

«👍»

«Comfie bed. Very clean property and breakfast area. Debbie at front desk was so friendly and helpful. She’s honest too. I hadn’t even realized I had left my credit card there when checking in and she brought it to my room. 😁»

«Amazing hotel, newly renovated Not bad breakfast Good rooms Very nice staff»

«Fairly decent value for the price. Property could certainly use some renovations; particularly the hallway carpeting which is very old and tattered. WiFi was unstable at best. Overall, an okay place to sleep for one night.»

«Unable to get housekeeping to make the bed on a daily basis. Also couldn’t get housekeeping to leave coffee cups or K cups in the room.»

«Clean and spacious rooms. The hotel is located in a great spot near anything you may need, however nothing is walkable.»

«Great service»

«Based on location is why I booked hotel. Check in process went smooth and front desk clerk was very friendly and helpful. Unfortunately, I would not stay at hotel again. The breakfast did not provide enough options for our party, but it was nice that a Bob Evan's was next door. Also, hotel should not provide linens with stains. Does not matter that they have been washed; seeing blood stains does not make patrons feel good about hotel.»

«Veldig fint og nytt»

«No breakfast and I did not see the advertised hot tub. The onsite restaurant was closed and there were not many restaurants in the area.»

«Bottle of water not given ar checkin, oe nail clippings on room floor, no coffee pods, dirty water left in Keurig, empty conditioner bottle in shower, nearly empty TP roll with no spare, and complimentary coffee hidden inside the $18 per person breakfast buffet (not complimentary). Definitely the worst experience I've had at a Hilton. It was one thing after another that we had to deal with and a constant distraction from the reason for the trip.»

«Only good thing about the hotel is the location. The hotel is in disrepair with holes in the lobby ceiling, the hallways had an odor, and floors were not clean.»