Hoteller i Shaker Heights

«The property and rooms were very clean and the staff was very friendly and helpful. The only “negatives” I have was that is no light over the desk, nor a lamp. I had to work remotely during my stay, so that was a bit of an issue. There was no microwave in the room either, which I am use too. Additionally, there were no “guest” ice machines to be used. Had to go to the front desk to ask for ice, then they went to the kitchen to get it. Other than those inconveniences, everything else was ...

«It's a very bad place to stay. It's more of a dog hotel, very dirty! Bugs everywhere; in the hallway, in your room, dirty wash cloths and towels. But, it's cheap compared to other hotels. If you can, stay in your car!!!»

«Staff was friendly, I would recommend this hotel.»

«This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.»

«Breakfasts were great»

«Stayed 2 nights on a family trip. The staff were all very friendly, our room was clean. The breakfast was pretty good too! I'd recommend staying here!»

«Updated and clean! Just as nice as a hotel twice its price!»

«Make sure to bring your own soap,shampoo,they dont want to give you much,this place is old,elevator is very slow.»

«Comfortable beds, clean sheets...the A/C was kickin. Quiet little stay»

«Great bang for the buck. Sai, at the desk was affable efficient and professional»

«The cleaning lady never cleaned our room the entire 5 days stay. Good thing I bought stuff to clean my own room and my own extra towels. The front desk staff was nice.»

«All of the staff from the front desk to the housekeepers wete very accommodating to my family. I grew up in the next town o er but have lived out of state for 14.5 years. I have stayed at this property close to 20 times in the last 8 years of me visiting. I have come to know those who work there as well as they have come to know myself and my little family over the years. I will continue to choose this hotel over amd over again.»

«Rooms were very nice for the price point. Staff was super rude to every customer. Should definitely work on customer service.»

«Very quiet for its close proximity to the airport.»

«A good place to stay when visiting Mentor. The room I stayed in was clean, the bed was comfortable, the bathroom was clean, and amenities like fridge and microwave were there for us. The front desk staff member was friendly and helpful during check-in. There was complimentary continental breakfast included with the stay. »

«People were very nice working there. Room was a little run down»

«Veldig fint og nytt»

«Was impressed with the tv remote. Easy to figure out. Also classier than your typical hotel»

«The beds have a metal support under the mattress. The beds in the first room made a loud noise when just sitting down. The manager was very nice and understanding and got a new room for me. She will have maintenance correct the problem.»