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Anmeldelser av The Ritz-Carlton, Grand Cayman

5 out of 5
The Ritz-Carlton, Grand Cayman
West Bay Road, PO Box 32348 KY1-1209, Seven Mile Beach, Grand Cayman

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 703 av totalt 856 anmeldelser." "
Rangering på 8 − Bra. 93 av totalt 856 anmeldelser." "
Rangering på 6 − Grei. 43 av totalt 856 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 856 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 856 anmeldelser." "

9,8/10

Renhold

9,8/10

Personale og service

9,6/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kendrick

Likte: Renhold og overnattingsstedets bygg og tilstand
Excellent property
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Alasdair John Malcolm

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was perfect
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Anne og Oakville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We found the Ritz Grand Cayman to be a beautiful property with incredible design, comfort, and service. The on site jewellery store was wonderful and we found the service and selection fantastic. We will be back!
Bodde her 3 netter i mai 2024
Svar fra Marc Langevin, General Manager den 17. mai 2024
Thank you so much for your kind words! We are thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 – Utmerket

Justin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was excellent!!!!
Bodde her 4 netter i mai 2024
Svar fra Marc Langevin, General Manager den 13. mai 2024
Thank you so much for taking the time to write such a lovely review. We are thrilled to hear that you were pleased with the excellent service offered by our Ladies and Gentlemen. We hope to see you again soon so we can make your vacation even more memorable!

10/10 – Utmerket

Keith

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Laura Jarvinen, General Manager den 9. mai 2024
Thank you so much for your wonderful review. We look forward to welcoming you back for another memorable stay.

10/10 – Utmerket

Salvatore

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent place
Bodde her 6 netter i april 2024
Svar fra Laura Jarvinen, General Manager den 29. apr. 2024
Thank you so much for your review. We look forward to welcoming you back for another delightful experience.

2/10 – Forferdelig

Terry

Reiste med familie og små barn
We arrived and it was down hill from the start. I used to love grand cayman but after this trip I will NEVER stay here again. I paid 5 figures for 4 nights of horrible room service, burnt food, the bed broke while we were changing our daughter and the pole on top swings down like a pendulum, Only to find out it was missing the screws that it was supposed to have. When going to the beach be ready to wait for someone to help you. I ended up getting our own towels and setting up our own chairs. We tried St.June, it was ok but overpriced for the quality. While some staff were amenable and kind but most seemed entitled like you owed them something. I’ve been all over the world and have never left such a review as this. Everything is a upcharge, very disappointed in the property.
Bodde her 4 netter i april 2024
Svar fra Laura Jarvinen, General Manager den 5. apr. 2024
Thank you for taking the time to provide your feedback. We highly value your opinion and we would be very interested in understanding it in greater detail. If you would be so kind to reach out to our executive office, we would be most appreciative. Thank you!

10/10 – Utmerket

Adam og JACKSONVILLE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great
Bodde her 3 netter i mars 2024
Svar fra Laura Jarvinen, General Manager den 2. apr. 2024
Thank you so much for choosing our resort and for your wonderful feedback. We look forward to welcoming you back soon!

8/10 – Bra

Paul og Clearwater Beach

Bodde her 7 netter i mars 2024
Svar fra Laura Jarvinen, General Manager den 8. apr. 2024
Thank you so much for your review. We look forward to providing you with a more memorable experience.

8/10 – Bra

VANESSA

Bodde her 7 netter i mars 2024
Svar fra Laura Jarvinen, General Manager den 4. apr. 2024
Thank you so much for your review. We can't wait to have you back for another memorable experience.

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet and well maintained property with a very friendly staff.
Bodde her 4 netter i januar 2024
Svar fra Laura Jarvinen, General Manager den 13. feb. 2024
Thank you for your wonderful feedback! Your kind words are truly appreciated, especially about our Ladies and Gentlemen who are dedicated to providing exceptional service. We look forward to welcoming you back for another unforgettable experience.

10/10 – Utmerket

Pam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our first stay at a Ritz Carlton and the staff and service was exceptional! We booked an ocean view room and it was definitely worth it and good to be close to the beach (some rooms are on other side of resort and a bit of a trek). The beach is great (go out early and reserve good chairs). Restaurants were adequate. Interior of hotel and rooms were redone sometime fairly recent and decor was great.
Bodde her 6 netter i desember 2023
Svar fra Laura Jarvinen, General Manager den 24. jan. 2024
Thank you so much for taking the time to write such a lovely review. We hope to see you again soon so we can make your vacation even more memorable!

10/10 – Utmerket

Samira

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i desember 2023
Svar fra Laura Jarvinen, General Manager den 13. feb. 2024
Thank you so much for your review. We look forward to welcoming you back soon!

10/10 – Utmerket

Richard og Chesapeake

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Superb customer service, clean and the food was excellent
Bodde her 4 netter i oktober 2023
Svar fra Laura Jarvinen, General Manager den 24. jan. 2024
Thank you for taking time to write this amazing review and we look forward to welcoming you back soon!

6/10 – Grei

Fariya

Bodde her 3 netter i desember 2023
Svar fra Laura Jarvinen, General Manager den 13. feb. 2024
Thank you so much for your review. We look forward to welcoming you back soon!

10/10 – Utmerket

Vera

Bodde her 7 netter i desember 2023
Svar fra Laura Jarvinen, General Manager den 13. feb. 2024
Thank you so much for your review. We look forward to welcoming you back soon!

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed at the Ritz Carlton twice and it is nothing but an extraordinary experience. I have already booked my trip back to the Caymans in 2024 and plan on staying once again at the Ritz.
Bodde her 7 netter i september 2023
Svar fra Laura Jarvinen, General Manager den 30. nov. 2023
Thank you so much for taking the time to write this beautiful review. We are already excited to welcome you back next year!

10/10 – Utmerket

Sarah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They were so welcoming and the staff went above and beyond to make us feel comfortable. We are already planning on coming back next year!
Bodde her 4 netter i november 2023
Svar fra Laura Jarvinen, General Manager den 30. nov. 2023
Thank you so much for sharing your feedback with us. We are glad to hear that you are considering coming back again, and we would be honored to have you as our guest once more.

10/10 – Utmerket

Verifisert reisende

Bodde her 5 netter i november 2023
Svar fra Laura Jarvinen, General Manager den 13. feb. 2024
Thank you so much for your review. We look forward to welcoming you back soon!

10/10 – Utmerket

Erin

Bodde her 4 netter i november 2023

10/10 – Utmerket

Kseniya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i november 2023

6/10 – Grei

Kerri

Reiste med partner, Reiste med en gruppe
This is our second visit to this Ritz and I would not go back. Service was really not up to par! Especially outside near pool and ocean. Very understaffed. The staff did not clean up as the day went on so there was a pile of trash on our table and surrounding tables. The service at the pool bar was excellent as well as Seven for brunch. Our room had a giant stain on the carpet. Room 329. I just remembered it being an exceptional guest experience on our prior visit, and this was not.
Bodde her 5 netter i november 2023
Svar fra Laura Jarvinen, General Manager den 15. nov. 2023
Thank you for your feedback. Your opinions assist us with continuing to perfect our guests’ experience and we have shared your feedback with the relevant leadership teams to ensure that we review our processes to strive to improve our services.

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay with very attentive staff in all departments.
Bodde her 7 netter i november 2023
Svar fra Laura Jarvinen, General Manager den 14. nov. 2023
We are thrilled to hear that you had an excellent stay at our resort! Thank you for taking time to write this amazing review and we look forward to welcoming you back soon!

8/10 – Bra

Carol L

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i oktober 2023

10/10 – Utmerket

Edward

Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Dennis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was excellent
Bodde her 3 netter i oktober 2023
Svar fra Laura Jarvinen, General Manager den 16. okt. 2023
Thank you so much for sharing your feedback with us. We are pleased to hear that our Ladies and Gentlemen provided an excellent service. We would be honored to have you as our guest once more.

10/10 – Utmerket

Maggie Wu

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay. Staff were super nice, and the resort had beautiful lounge/restaurant interiors and exteriors. Saint June and room service had amazing food. The service was exceptional, definitely worth the luxury price tag. Will definitely come back or look into staying at other ritz carlton resorts.
Bodde her 7 netter i oktober 2023
Svar fra Laura Jarvinen, General Manager den 16. okt. 2023
Thank you so much for your kind words. We are delighted to learn that you enjoyed our Saint June and In-room dining menus. We look forward to welcoming you back soon.

10/10 – Utmerket

Miriam

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed here last week on our short trip to Grand Cayman. Lovely property, staff is amazing, they really do go above and beyond to make your stay pleasurable. Highly recommended, would definitely return.
Bodde her 3 netter i september 2023
Svar fra Laura Jarvinen, General Manager den 16. okt. 2023
Thank you so much for choosing our resort and we are delighted to learn that you enjoyed your stay with us. We greatly appreciate your feedback about our Ladies and Gentlemen and we look forward to welcoming you back soon!

10/10 – Utmerket

Enis

Bodde her 3 netter i september 2023

8/10 – Bra

Orlen

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was excessively expensive including the exchange rate where it was 1.2 usd to 1 kyd everywhere around the island except at the Ritz where it was 1.25:1. We ate at different restaurants and hotels around the island only here was this exchange rate. I will rethink next time staying at the Ritz Carlton.
Bodde her 7 netter i september 2023

10/10 – Utmerket

Peter

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the best vacations I’ve ever taken!
Bodde her 7 netter i september 2023
Svar fra Laura Jarvinen, General Manager den 12. sep. 2023
Thank you so much for sharing your feedback with us. We would be honored to have you as our guest once more.

10/10 – Utmerket

theodore

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything about this resort is outstanding. The level of service and friendliness that f the ENTIRE staff is unmatched.
Bodde her 3 netter i august 2023
Svar fra Laura Jarvinen, General Manager den 4. sep. 2023
Thank you so much for your kind words. We are thrilled to hear that you were pleased with the excellent service provided by our Ladies and Gentlemen. We hope to see you again soon!

10/10 – Utmerket

Marie Doriane

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best vacation, amazing staffs and restaurants. They went above and beyond.
Bodde her 5 netter i juli 2023
Svar fra Laura Jarvinen, General Manager den 23. aug. 2023
We greatly appreciate your time, and we are delighted to learn that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations. We look forward to welcoming you back soon!

10/10 – Utmerket

Leonard Charles og Las Vegas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed all over the Caribbean and the staff here is the best we have encountered. The food inside the hotel is fantastic by any standards. The hotel is run at a level that is rarely found these days. Last summer we spent a week at the Ritz Reserve property in Dorado and this stay may have been better.
Bodde her 4 netter i august 2023
Svar fra Laura Jarvinen, General Manage den 22. aug. 2023
Thank you for choosing The Ritz-Carlton, Grand Cayman! Your kind words are greatly appreciated, and we hope to have the opportunity to welcome you back again soon.

10/10 – Utmerket

Steve

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Hotel with staff that is so pleasant and there to assist all your needs. the beach water is spectacular. loved our stay
Bodde her 5 netter i august 2023
Svar fra Laura Jarvinen, General Manager den 14. aug. 2023
Thank you so much for choosing our resort and we are delighted to learn that you enjoyed your stay with us. We greatly appreciate your feedback about our Ladies and Gentlemen and we look forward to welcoming you back soon!

2/10 – Forferdelig

Ruuder

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not a ritz, from food to services
Bodde her 6 netter i august 2023

10/10 – Utmerket

james

Bodde her 4 netter i juli 2023

10/10 – Utmerket

Bindu

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i juli 2023

10/10 – Utmerket

Diana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i juli 2023

10/10 – Utmerket

Konstantin

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dina was an awesome hostess Shout out to her and her professionalism
Bodde her 2 netter i juli 2023
Svar fra Laura Jarvinen, General Manager den 31. juli 2023
Thank you so much for choosing The Ritz-Carlton, Grand Cayman for your stay. We greatly appreciate your feedback about our Ladies and Gentlemen, and we look forward to welcoming you back soon!

10/10 – Utmerket

Larry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
clean. well maintained.
Bodde her 8 netter i juli 2023
Svar fra Laura Jarvinen, General Manager den 31. juli 2023
Thank you so much for sharing your wonderful feedback. We look forward to welcoming you back soon!

10/10 – Utmerket

Martina

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Incredible property! Friendliest staff and the attention to detail is unmatched.
Bodde her 5 netter i juli 2023
Svar fra Laura Jarvinen, General Manager den 31. juli 2023
Thank you so much for your kind words. We are glad to discover that the excellent service offered by our Ladies and Gentlemen meets your expectations and we can't wait to see you again for another wonderful vacation.

10/10 – Utmerket

Jesse og Trumbull

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Beautiful Hotel, amazing staff and service! Kid friendly, fun.
Bodde her 4 netter i juni 2023
Svar fra Laura Jarvinen, General Manager den 3. aug. 2023
Thank you so much for choosing The Ritz-Carlton, Grand Cayman. We greatly appreciate your feedback about our Ladies and Gentlemen and we look forward to welcoming you back soon!

10/10 – Utmerket

Kathy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was amazing each and every day! At the beach, at restaurants, housekeeping, door greeters, front desk, in room dining, everyone you pasted by...makes a huge difference when staff is kind, helpful and smiling!
Bodde her 7 netter i juli 2023
Svar fra Laura Jarvinen, General Manager den 31. juli 2023
Thank you for sharing your feedback with us. We greatly appreciate your kind words about our Ladies and Gentlemen. We look forward to welcoming you back soon.

10/10 – Utmerket

Danny

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i juli 2023

10/10 – Utmerket

Evan

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing hotel. Highly recommend it.
Bodde her 7 netter i juni 2023
Svar fra Laura Jarvinen, General Manager den 31. juli 2023
Thank you so much for your recommendation. We are thrilled to hear that you had a delightful experience with us. We would be honored to have you as our guest once more.

8/10 – Bra

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2023

10/10 – Utmerket

Kelley

Likte: Renhold og personale og service
Bodde her 5 netter i juni 2023

10/10 – Utmerket

Thomas R

Bodde her 5 netter i juni 2023

10/10 – Utmerket

Terri-Ann

Bodde her 4 netter i juni 2023