Eksteriør
Sjekk tilgjengelighet

Anmeldelser av Metzy Residence Hotel

4 out of 5
Metzy Residence Hotel
Kololi, Kotu, Serrekunda, Kanifing

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 38 av totalt 91 anmeldelser." "
Rangering på 8 − Bra. 28 av totalt 91 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 91 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 91 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 91 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

8,2/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Donna

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great time. Staff was great, friendly, and very accommodating. Rooms were spacious
Bodde her 6 netter i februar 2024

10/10 – Utmerket

Donna

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and obviously in the process of making improvements
Bodde her 5 netter i februar 2024

10/10 – Utmerket

Jerreh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

Gloria

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like there was security gate. The cook did outstanding on the food. The cleaner alway provides extra', they alway accommodate. The staff at desk was protest of they guest piracy. My room had a view of lots natural, on last a saw a monkey, lors birds, and butterfly.
Bodde her 12 netter i april 2024

10/10 – Utmerket

Donna

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at the property were excellent. Everyone was very friendly, helpful and very accommodating. We ended up staying there nearly 3 weeks and in that time it was comforting to know that staff was concerned for you if you were away from your routine. This was particularly reassuring as we were two senior women travelling without our husbands. We felt very safe. If there was an issue with anything the issue was addressed in a timely manner. It is clear that the facility is working to improve the quality of its property. Without a doubt I would recommend this property as a great place to stay.
Bodde her 6 netter i mars 2024

6/10 – Grei

Margery

On a whole the staff was welcoming, polite and very professional. Couldn't come to the reasoning for only 1 bottle of water in the room on arrival. Service was slightly slow when requested anything for the room. A few things that needed to be put right, No shower gel in the dispensers, Do not disturb or room cleaning required did not work. Flushing of the toilet jammed but I worked it out before I left so that it the water never kept running all the time in the system. All in all a pretty comfortable stay.
Bodde her 7 netter i februar 2024

8/10 – Bra

Helena

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
First 2 days were bad, because a big group in the hotel. Very much noise day and night. Breakfast then was a mess. Room was not ok, no lock, no power etc. The girl of the reception did a good job and give the solution. After those days the breakfast was getting better by the day. The wIters and the cleaning was good.
Bodde her 17 netter i januar 2024

8/10 – Bra

Musao Mary

Reiste med partner
Staff are friendly exceptionally hardworking and enjoying their job
Bodde her 14 netter i januar 2024

6/10 – Grei

MAMADOU LAMINE

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Room and bed are confortable. But the staff who take care of cleaning and cleanliness do not do their job well, especially in the toilets. More effort will be needed to provide customers with clean towels. The swimming pool is very beautiful
Bodde her 6 netter i januar 2024

4/10 – Dårlig

Christiana

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel from Hell
Location was good but the access road needs upgrading. The whole building needs refurbishing because of poor maintenance the building is dilapidated. Aisha was a fantastic receptionist always trying her best to solve difficult issues. Cleaning was extremely bad. Breakfast choice was limited. A big Shout out to Ibrahim in the restaurant.
Bodde her 11 netter i desember 2023

4/10 – Dårlig

Simeon

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
There’s potential in the hotel
The hotel needs to be closed for serious refurbishment, maintenance is poor cleanliness is poor staff shortages lack of training
Bodde her 11 netter i desember 2023

6/10 – Grei

D

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The Metzy Experience
The Metzy Hotel has potential but requires: 1. Capital injection to upgrade facilities and improve the structure generally. 2. Trained and effective management team to support main areas of services 3. Cleaning staff- they are continuously under strain and ill equipped to carry out their work. The location of the hotel is ideal with access to other resorts, businesses and local communities. Isha at the reception desk was vey helpful and professional. She however needs support from management as she takes a lot of customer grief.
Bodde her 11 netter i desember 2023

6/10 – Grei

Janny Hendrika

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 11 netter i november 2023

10/10 – Utmerket

Victor

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My Metzy Residence Hotel Stay
A-metzy-ing! I felt safe and well taken care of at Metzy. The ambiance was great, the staff were friendly and responsive. The meals were decent and the housekeeping did a good job with amazing honesty. The power supply was mostly on and outages lasted only five seconds at most. The internet connectivitty was good. It would be even better if the management fixes the wall of the dining room and positions the breakfast chef outdoors. Keep up the good work Metzy.
Bodde her 3 netter i november 2023

8/10 – Bra

Patricia

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Our 4tb stsy
Bodde her 14 netter i november 2023

4/10 – Dårlig

Simon

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
1st impressions the hotel looked nice. But there many renovations going on which should have been completed in the low season & not at the start of the high season.. Breakfast was describe as a buffet, but one always had to ask for milk, bread, rolls, juice & even glasses / cups.. Wi-Fi was a hit & miss. Router kept on disappearing during the day & would return if one queried where it had gone. Swimming Pool looked nice, but unfortunately to much chlorine as it affected the eyes & skin. No real service for those @ the pool for drinks & food - one had to go into the restaurant. Food was expensive. Staff were always friendly & helpful.
Bodde her 25 netter i oktober 2023

6/10 – Grei

Michael

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The best days of this hotel are over, a lot of things broken in the room: power outlet hanging from the wall; nightstand falling apart; light in bathroom very scattered; shower is simply in the full dark, you do not see anything; toilet lid broken; hot water only occassionly with lots of luck; insects/bugs on the floor; dirty and old carpet; etc... Wifi was mostly great for me but only because router was positioned right in front of my room. However router is moved frequently so it happens quite often, that you do not have Wifi at all. You need to be lucky with router location.... Only big towels, nothing for drying your face or hands. During my last 2 days even only 1 towel available at all, which is not sufficient. Daily cleaning did a good job but once they entered the room without asking or knocking while I was still inside, this is a no go. Breakfast very basic as well, not much choice and more English-breakfast-style. Butter, cold milk, glasses, news plates only on request.... But the freshly made omlettes every morning are nice! Staff is friendly and tries its best. Great location, 3 minutes walk to the beach and (beach) bars and restaurants in direct neighborhood.
Bodde her 3 netter i november 2023

10/10 – Utmerket

Idrissa

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Hugo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good prices 5min to the beach Friendly staff Overall: Really good
Bodde her 1 natt i oktober 2023

8/10 – Bra

Isatta

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023

6/10 – Grei

Zaid

Reiste med partner
Likte: Renhold
I like the quiet place and the rooms but the services is not perfect
Bodde her 1 natt i september 2023

8/10 – Bra

Antonio

Rainey days in Gambia.
The time spent at the hotel was ok the place is old needs a lot of renovation. The area around the hotel needs a lot of work the rain made it very difficult to go in or out .
Bodde her 6 netter i august 2023

6/10 – Grei

Jessica

Likte: Renhold, personale og service og fasiliteter
Staff was helpful and friendly. Wifi was terrible!!! It was quite noisy as children running about and at the pool. Rooms were clean and would stay here again if they fix the wifi.
Bodde her 2 netter i august 2023
Svar fra Nying den 19. aug. 2023
HelloJessica thank you for your review the wifi will be fix it before you come back

6/10 – Grei

Patricia

Reiste med partner
Likte: Renhold
The hotel is satisfactory for the price
Bodde her 14 netter i juni 2023

10/10 – Utmerket

Momodou

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staffs are very friendly and helpful. The place is very clean and safe to live.i will recommend it to anyone
Bodde her 2 netter i mai 2023

8/10 – Bra

Fiona

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A good hotel for the money
My second stay at this hotel. Good value for money compared with other hotels in Gambia. Good facilities baring in mind that Gambia is a developing country. Staff happy to help with any issues. Breakfast reasonable but could be a bit more varied. Wifi - not good. The hotel has multiple routers but almost all were not working. Maybe 2 or 3 better ones would be better. When we complained they put a router outside the room again - but took it away the next day.
Bodde her 15 netter i april 2023

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Amazing
Bodde her 1 natt i april 2023

6/10 – Grei

John

Likte: Renhold, personale og service og romkomfort
Bodde her 10 netter i april 2023

10/10 – Utmerket

Allen

Bodde her 7 netter i april 2023

8/10 – Bra

phillip

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just please work on the internet and hot water
Bodde her 8 netter i mars 2023

6/10 – Grei

Princess

Reiste med familie
Likte: Personale og service
Pretty hotel the staff are excellent and welcoming.The hotel rooms can be better there are holes in walls need paint cold bathing water and the card you use to enter is the same card used to keep your lights on .Whrn you leave the room all electricity shuts off including the mini fridge so your items spoil whrn u get back.They don’t give wash cloths and expect u to bath with a full towel bring your own
Bodde her 8 netter i mars 2023

6/10 – Grei

ingrid

Reiste med partner
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Kamers ruim maar verouderd
Bodde her 4 netter i mars 2023

10/10 – Utmerket

Ulrika

Bodde her 3 netter i februar 2023

10/10 – Utmerket

James

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2023

6/10 – Grei

Mirza

Reiste med partner
Likte: Renhold og personale og service
An excellent value however property needs more care. Furnishing had dirty spots. We stayed twice within 10 days in two separate rooms and each one had some issues with fixtures, bathroom etc. So a routine proactive maintenance check should be practiced
Bodde her 2 netter i februar 2023

10/10 – Utmerket

Wessam

Bodde her 1 natt i februar 2023

10/10 – Utmerket

Jason

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 28 netter i desember 2022

10/10 – Utmerket

Habib

Likte: Renhold
L'établissement est très propre.

4/10 – Dårlig

KEMIE L

4/10 – Dårlig

Binta

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Cleaners have alot of room for improvement

10/10 – Utmerket

Peter John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is as good as we expected with have stayed at this hotel before it just needs a little up lift on the refurbishment

8/10 – Bra

kennedy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A very enjoyable stay. Great location.
It was a very beautiful experience. 5 star to Mariama the receptionist for being si efficient, friendly and professional. Only downside is the Internet.
Bodde her 15 netter i desember 2022

10/10 – Utmerket

Steven

Reiste med familie, Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 17 netter i november 2022

6/10 – Grei

Goedele

Reiste med partner
Likte: Personale og service
Very one-sided breakfast. Baked beans, sausages and chicken every day! For Europeans there was only bread, jam and eggs. Staff is very friendly and helpful but you should not have to ask for basic things like towels, soap and pillowcases. It looked like the room was not cleaned before we arrived.
Bodde her 7 netter i desember 2022

4/10 – Dårlig

Marc

Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nooit meer.
Teleurstellend. Alleen warm water als de zon schijnt. Steeds moeten vragen voor propere handdoeken. Slechts drie parasols, de rest defect. Ontbijt slechts omelet en brood. moesten naar de supermarkt voor wat kaas en salami. Geen bar. Echter goede airco. Goed gelegen op drie minuten van het strand en van Salomon's bar waar Je goed kan eten en drinken.
Bodde her 14 netter i november 2022

8/10 – Bra

Richmond

Likte: Renhold
The internet works but not connected across the facility
Bodde her 1 natt i november 2022

8/10 – Bra

Sheba-Sobaya Sterling

8/10 – Bra

Jakub

Bodde her 7 netter i oktober 2022

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
There was nothing about this hotel that makes me want to stay there at my next visit to The Gambia.
Bodde her 12 netter i november 2021

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i mars 2022