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Anmeldelser av Tune Hotel KLIA - KLIA2

3.5 out of 5
Tune Hotel KLIA - KLIA2
Lot Pt 13, Jalan Klia 2/2, Sepang, Selangor

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 320 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 406 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 144 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 64 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 68 av totalt 1002 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Rina Elise

Bodde her 1 natt i november 2019

10/10 – Utmerket

Geir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
perfekt one night.
Ewry thing,was cleas,good,peacful,fast.no stres,isi walk to hotel. Perfect stay. Tanks
Bodde her 1 natt i juli 2019
Svar fra Carolene den 24. juli 2019
Dear Geir, Thank you for leaving us with a great review. I am thrilled to hear that you have enjoyed your stay with us. We look forward to welcoming you back to Tune KLIA2 again soon. Regards, Carolene Bosco - Assistant Manager

10/10 – Utmerket

martin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in very helpful staff . Convenient for airport with free bus connections to all terminals. Fabulous breakfast choice as a self service buffet.
Bodde her 1 natt i mai 2024
Svar fra Afiq den 23. mai 2024
Dear Martin , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

Masaaki

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Afiq den 23. mai 2024
Dear Masaaki, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

6/10 – Grei

TEKFOH og Palm Springs

Likte: Personale og service
Room was small and very basic for the price you pay.
Bodde her 1 natt i mai 2024
Svar fra Afiq den 17. mai 2024
Dear Tekfoh, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.

4/10 – Dårlig

Yusuke

Bodde her 1 natt i mai 2024
Svar fra Afiq den 17. mai 2024
Dear Yusuke, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.

10/10 – Utmerket

Jeff

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
…
Bodde her 1 natt i mai 2024
Svar fra Afiq den 17. mai 2024
Dear Jeff, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

Michael

Reiste med en gruppe
Likte: Renhold
Room was nice and quiet. Very limited facilities in the room but adequate for an overnight stay
Bodde her 1 natt i mai 2024
Svar fra Afiq den 13. mai 2024
Dear Michael, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

ISABEL

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good located, good breakfast
Bodde her 2 netter i mai 2024
Svar fra Afiq den 13. mai 2024
Dear Isabel , Thank you for taking the time to share your recent experience,We are truly glad that you enjoyed the food and our hospitality. Looking forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

TOSHIHIKO

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Carolene den 11. mai 2024
Dear Toshihiko , Thank you for leaving us a rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Carolene Bosco – General Manager

8/10 – Bra

HIROKUNI

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
KLia2 からすぐ近くなのでとても便利でした
Bodde her 1 natt i mai 2024
Svar fra Afiq den 10. mai 2024
Dear Hirokuni, Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

10/10 – Utmerket

Amy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Afiq den 10. mai 2024
Dear Amy, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 – Utmerket

Chee Wai

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
The staff at the front dest was very helpful, make me felt so grateful. Wslking to the airport was so easy as i was taking a very early flight, took me less than 15min.
Bodde her 1 natt i mars 2024
Svar fra Afiq den 3. mai 2024
Dear Chee Wai, Thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Muhammad Afiq – Duty Manager.

6/10 – Grei

Heidi og Montoursville

The hotel is near terminal 2 and accessible via the free shuttle from terminal 1 and a short walk from the shuttle stop. Would recommend for transit passengers as convenient to the airport — limited dining options at terminal 2 and the hotel though. The showers may be smelly — they need some attention. Bottled water is provided in the rooms however no glasses. Adequate for a night stay.
Bodde her 1 natt i april 2024
Svar fra Afiq den 3. mai 2024
Dear Heidi , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

6/10 – Grei

Heidi og Montoursville

The property is near terminal 2 and accessible by taking the free shuttle bus from terminal 1 and walking a short distance. The room I was given faced the street so was a little noisy but not much of an issue — make sure the window is closed properly if you are hearing outside road noise and birds. The shower was much better than other room I stayed in at hotel — the shower drain smelled like poo! Bottled water was provided but no glasses which would have been nice for teeth brushing. Overall, would stay here again for transit and would recommend for transit passengers.
Bodde her 1 natt i april 2024
Svar fra Afiq den 3. mai 2024
Dear Heidi, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 – Utmerket

Tsukiko

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Afiq den 3. mai 2024
Dear Tsukiko, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 – Utmerket

SAORI

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff services and location were good.
Bodde her 1 natt i april 2024
Svar fra Afiq den 26. apr. 2024
Dear Saori , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

Jason

Bodde her 1 natt i mars 2024
Svar fra Afiq den 18. apr. 2024
Dear Jason, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

Rowan

Bodde her 1 natt i april 2024
Svar fra Afiq den 3. mai 2024
Dear Rowan, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

Velu

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location for a stop over at the airport if you are catching a flight next day. Free shuttle from Tune hotel to KlIA Terminal 1. Walking distance to KLIA Terminal 2 which has many eating options
Bodde her 1 natt i april 2024
Svar fra Afiq den 8. apr. 2024
Dear Velu , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 – Utmerket

Tejash og Leicester

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, check in was a breeze, great service and staff. No issues - except the rooms are dated and need modernising, but for the price you can’t complain much.
Bodde her 1 natt i april 2024
Svar fra Afiq den 4. apr. 2024
Dear Tejash , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

AHMAD SHUKRI og Gelugor

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Conveniently located for KLIA 2 - only a 10 minute walk along a sheltered pathway from the terminal (KLIA 2). The direction signs should be improved though as we had to ask for directions from a number of staff. Breakfast is served from 4am was great as we had an early flight to catch and it was Ramadan month. Will definitely consider staying again if we are in transit in KLIA 2.
Bodde her 1 natt i mars 2024
Svar fra Afiq den 4. apr. 2024
Dear Ahmad Shukri , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

10/10 – Utmerket

Masaki

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
エアポートホテルとしてはとても優秀です。朝食ビュッフェもとても充実しています。
Bodde her 1 natt i mars 2024
Svar fra Afiq den 4. apr. 2024
Dear Masaki, Thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were satisfied with your stay and enjoyed the dining experience. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Muhammad Afiq – Duty Manager.

10/10 – Utmerket

robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
For a overnight stopover I couldn’t ask for more. Could walk from airport. Quick check in, comfortable room and bed and lots of food options. Staff were great.
Bodde her 1 natt i mars 2024
Svar fra Afiq den 31. mars 2024
Dear Robert, We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.

2/10 – Forferdelig

Junsang

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
공항에서 생각보다 멀리 떨어져있고 안내가 잘 되어 있지 않아 찾는데 오래걸린다. 직원들은 친절하지 않았고 일처리도 미숙했다. 더블베드로 예약했으나 싱글로 임의로 변경해서 줬고 욕실은 하수구가 역류해서 냄새가 너무 났다. 새벽에 도착하고 잠깐 자고 나가야 했기 때문에 항의하지 않고 그냥 사용했지만 냄새 때문에 하루 종일 머리가 아팠다. 잠깐 쉬려면 차라리 캡슐호텔이 더 깨끗하다.
Bodde her 1 natt i mars 2024
Svar fra Afiq den 31. mars 2024
Dear Junsang , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 – Utmerket

Frank

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff! Very helpful and friendly.
Bodde her 1 natt i mars 2024
Svar fra Afiq den 28. mars 2024
Dear Frank , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

4/10 – Dårlig

SIU PONG LOUIS

Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Would like to see them to enhance the cleaning of the room. When I first entered the room, there was a clot of hair on the bathtub and insects walking around the basin.
Bodde her 2 netter i mars 2024
Svar fra Afiq den 28. mars 2024
Dear Siu Pong Louis , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

emmet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient for KLIA 2, walking distance. As airport hotels go this one is good. Staff at reception very efficient and friendly. Room is compact, bed is comfortable, shower is good, wifi good. Breakfast surprisingly good. Rooms and corridor a little tired, but this place has given most things some thought. KLIA terminal/food court/shopping mall just minutes away on foot if you feel like it. I was impressed.
Bodde her 1 natt i mars 2024
Svar fra Afiq den 21. mars 2024
Dear Emmet, Thank you very much for taking the time to drop us a review about your recent stay with us.We are delighted to see that our services made such a positive impression and delivered an incredible experience during your stay. We look forward to welcoming you back for more memorable moments. Thank you for recommending us . Regards, Muhammad Afiq – Duty Manager.

4/10 – Dårlig

Sandy og Fresh Meadow

Reiste med familie
Likte ikke: Renhold
Toilet is smelly, no air conditioner
Bodde her 1 natt i mars 2024
Svar fra Afiq den 15. mars 2024
Dear Sandy , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 – Utmerket

annika

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice location close to airport. Good staff.
Bodde her 1 natt i mars 2024
Svar fra Afiq den 13. mars 2024
Dear Annika, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more memorable experience with us. Regards, Muhammad Afiq – Duty Manager.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect for short stay airport transfer passengers.
Bodde her 1 natt i februar 2024
Svar fra Carol den 10. mars 2024
Dear Michael , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- General Manager

10/10 – Utmerket

annika

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to airport and nice comfortable rooms
Bodde her 1 natt i mars 2024
Svar fra Carol den 10. mars 2024
Dear Annika , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- General Manager

8/10 – Bra

ERIC

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Carol den 10. mars 2024
Dear Eric , Thank you for leaving us a rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Carolene Bosco – General Manager

8/10 – Bra

Tatsuaki

Likte: Personale og service
食事するには便利
Bodde her 2 netter i februar 2024
Svar fra Afiq den 3. mars 2024
Dear Tatsuaki , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

4/10 – Dårlig

Christine

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Generally of poor quality. Needs a refurbishment.
Bodde her 1 natt i februar 2024
Svar fra Afiq den 23. feb. 2024
Dear Christine , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

Susanne

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Für eine Nacht völlig okay. Obwohl direkt am Flughafen, erstaunlich ruhig. Gute Matratzen, kostenloser Shuttle zu anderen Terminals. Nette Bar.
Bodde her 1 natt i februar 2024
Svar fra Afiq den 23. feb. 2024
Dear Susanne , We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

Michael A

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Location, great stay
Great location. Room was ideal as a crash pad before an early morning flight. Take-out breakfast is a great idea and was nice and a good portion size. Overall a great stay.
Bodde her 1 natt i februar 2024
Svar fra Afiq den 23. feb. 2024
Dear Michael, We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

Mun Loong

Bodde her 1 natt i februar 2024
Svar fra Afiq den 23. feb. 2024
Dear Mun Loong, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

6/10 – Grei

Francisco

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Afiq den 23. feb. 2024
Dear Francisco, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 – Utmerket

Stephane

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Afiq den 23. feb. 2024
Dear Stephane, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

Stephen

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good access to airport. Very courteous and helpful staff.
Bodde her 1 natt i februar 2024
Svar fra Afiq den 10. feb. 2024
Dear Stephen, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

Don

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel right at the airport.
Bodde her 1 natt i januar 2024
Svar fra Afiq den 9. feb. 2024
Dear Don , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

6/10 – Grei

Christine Ulrich

Reiste med partner
Unterkunft zweckmäßig. Flughafen fußläufig erreichbar und trockenen Fußes. Es wurde ein Seh gutes Frühstück angeboten. Da wir schon gegen 10. 30h im Hotel waren, konnten wir das Zimmer schon beziehen, mußten jedoch die halbe Miete hinzuzahlen
Bodde her 1 natt i desember 2023
Svar fra Afiq den 9. feb. 2024
Dear Christine , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

TAKAYUKI

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Afiq den 9. feb. 2024
Dear Takayuki, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

Richard

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Transport to the other terminal was frequent and reliable and the hotel was comfortable and clean. I would recommend it,.
Bodde her 1 natt i februar 2024
Svar fra Afiq den 8. feb. 2024
Dear Richard, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

2/10 – Forferdelig

Suze

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Disgusting Smelly Hotel, WILL NOT RETURN!
The hotel is very dingy, smelly and very disgusting! Definitely NOT be staying at this hotel ever again. Upon check in, the reception staff took ages to register us in. The hallway to the room stinks and the lights in the corridor is a sensored lights which is so silly for a hotel. This hotel is more like a hostel in our opinion. Our room has ants on the table, by the bed etc and when we told the housekeeping it took her 4 hours i.e. 11pm she came knocking on our door to give us a mosquito spray. Bad experience and we shall never return to this hotel again.
Bodde her 1 natt i februar 2024
Svar fra Afiq den 7. feb. 2024
Dear Suze , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

Helena

Forretningsreisende
Likte: Renhold og personale og service
Good hotel that is in a perfect location for access to the airport. Rooms are small but clean and the air con works very well. Breakfast is poor and not catered for Westerners at all.
Bodde her 3 netter i februar 2024
Svar fra Afiq den 7. feb. 2024
Dear Helena, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.

8/10 – Bra

Wilson

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I visit this hotel regularly. this time round higher traffic due to lunar new year season, but staff still have can-do, accommodating attitude. Excellent staff makes this hotel enjoyable.
Bodde her 1 natt i januar 2024
Svar fra Afiq den 3. feb. 2024
Dear Wilson , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 – Utmerket

Serwaa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Less than 5mins walk from KLIA. We were very grateful to get a complimentary extended check out time. The breakfast was amazing. People at the airport were extremely helpful and kind to direct us to the Hotel. We will definitely go there again whenever we do an overnight transit. Exceptional customer service from staff.
Bodde her 1 natt i februar 2024
Svar fra Afiq den 3. feb. 2024
Dear Serwaa , We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.

8/10 – Bra

John

Likte: Personale og service
Great rest bite in a busy airport
We had 9 hours between flights. Other passengers walked around shops etc to put in time. For a very modest price we got a day time deal with buffet lunch, a bed to rest on and a shower to freshen up. Perfect 👌
Bodde her 1 natt i januar 2024
Svar fra Afiq den 3. feb. 2024
Dear John, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more memorable experience with us. Regards, Muhammad Afiq – Duty Manager.