Hoteller i Sentrale USA – Starwood Capital i Sentrale USA, USA

"Rooms were good."

"Fantastisk beliggenhet, nærhet til det aller meste hva gjelder butikker og attraksjoner. Bodde 5 netter på rom 1128. Renholdet var meget bra, rengjøring hver dag. God plass på rommet som kunne tilby kjøleskap, micro, safe, strykejern og blendingsgardiner. I tillegg var det to tv’er med mer enn nok kanaler. Trykket i dusjen var noget lavt, men det fungerte. De ansatte ved frokostbuffeten var hyggelig og imøtekommende, gode på omelett! Alle besøkende får 2 drinker/øl/brus per kveld under happy hour, vil trekke frem Arnold som ga utrolig god service! Alt i alt et bra opphold, kommer gjerne tilbake!"

"Spacy, clean and quiet place. Extra star for vegatables on breakfast!"

"Based on earlier experience I was disappointed!!! - confusing information in reception at check in - VIP Hotel.com level not accepted or offered ? (Listed in my H.com setup) but some 10$ rebate at restaurants was mentioned one day but next «NO» by another person when asked - cleaning of my room not done, still if there was a misunderstanding or not it took 2 days when I complained before it was handled - Huge TV trash boxes in the hallway towards my room - it was there for 3 days, and then I complained due to What I see as fire risk plus negative environmental. Not what I expect for such a hotel star level and chain - So my conclusion, reception team not aligned or coordinated with the rest of the hotel - The positive part was Coffe shop and their employees "