Utendørsbasseng, bassengparasoller og solsenger

Anmeldelser av Grace Garden Hotel

3.5 out of 5
Grace Garden Hotel
Tower St, Sekondi-Takoradi, Western Region

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 10 av totalt 14 anmeldelser." "
Rangering på 8 − Bra. 1 av totalt 14 anmeldelser." "
Rangering på 6 − Grei. 3 av totalt 14 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 14 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 14 anmeldelser." "

8,2/10

Renhold

8,6/10

Personale og service

9,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Laura

Bodde her 5 netter i mai 2024

10/10 – Utmerket

KWASI

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service
Bodde her 3 netter i november 2023
Svar fra Z den 8. nov. 2023
Hi sir and many thanks for your review. We hope to see you again soon and wish you the best in all your endeavors.

10/10 – Utmerket

Chris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2023
Svar fra Ziyad den 1. juli 2023
Hello and many thanks for the positive feedback. We are grateful that you took the time out to do this and we promise to continue striving to do our best to give you your premium comfort but kindly let us also know if there are any concerns, if any, that you have. Again, thanks so much.

10/10 – Utmerket

Starr

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Coming from the U.S., I wasn’t sure what to expect upon arriving. The Grace Garden hotel exceeded all my expectations with the most accommodating staff I have ever experienced. First, it’s in a great location, close to the mall, with decent roads. The hotel exterior is really gorgeous and well maintained. Everything was clean and many staff on site to help. Check in was simple and convenient. The rooms were clean and well stocked with toiletries, coffee, tea, and a refrigerator. We had 3 rooms, and one of the bathrooms was dirty. The bed was large and very comfortable with soft bedding. The air conditioning was in great working condition. Anytime my family needed something, we were promptly attended to by the great staff which resembled something of a 5 star hotel in the states. The robes and slippers were also a wonderful added bonus. The pool was very clean. We did have to wait about 40 minutes for the food, but I believe that is because everything is made fresh to order. The breakfast was hot and plentiful, but a little hard to please American children’s tastebuds. All in all, I would definitely return to Grace Garden when in Takoradi again.
Bodde her 1 natt i juni 2023
Svar fra Ziyad den 27. juni 2023
Hi and thank you so so much for your comments and thoughts. We are more than pleased and honoured to have been able to cater to you guys well enough to make you happy. We sincerely do apologize for the incident with the bathroom and humbly give no excuse for this but rather a promise that we shall keep striving to do better. Oh, I wish we had been quick enough to have done something about the breakfast for the kids. We know they have their own agendas with that :-) and we shall try to do better in that area as well. Again, apologies for the delay in the meals but you are 100% correct when you say we start every meal from scratch, hence the delay. Our chef has been adamant on providing food that's fresh and I must say that in most cases I personally do agree with her cuz the meals tend to be worth it ( I hope I don't sound biased here), though we should and shall try to find a way to expedite this. Comments like the ones you have made makes our efforts worthwhile and pushes us to better ourselves. From one person to another, we know that compliments tend to make one feel great and you have done just that. Thank you for that and thank you for choosing us and your patience with us as well. We look forward to having you back again and also look forward to your honest and in-depth review of us as well. We promise to always try to give you your premium comfort. God bless and once again, thank you for the amazing review.

10/10 – Utmerket

David

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023
Svar fra Ziyad den 7. apr. 2023
Many thanks, sir. Kindly let us know if we can better our services to further please you.

10/10 – Utmerket

Nicholas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay & relax
Incredibly friendly staff, clean rooms, excellent food and service, fantastic bar, overall very impressed with customer care, I will definitely return,
Bodde her 1 natt i mars 2023
Svar fra Ziyad den 3. mars 2023
Hi Nicholas. We are honoured to receive such positive feedback and we are also extremely pleased that we have been able to satisfy you. We also hope to see you soon and request that you give us any negative feedback l, if possible as well so we can better ourselves and services to further please all.

10/10 – Utmerket

Theo

Bodde her 1 natt i februar 2023
Svar fra Ziyad den 25. feb. 2023
Hi Theo and thank you so much for the positive review. We are more than happy that your stay with us was a good one and we hope to see you again. Kindly let us know how we may better your stay or if there are any negatives you encountered you would like us to work on. We also wish you a safe journey.

8/10 – Bra

Eric

Reiste med familie, Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
I really enjoyed the room, the hospitality of the staff and the security.
Bodde her 3 netter i november 2022
Svar fra Ziyad den 14. nov. 2022
Thanks Eric. We are glad we were able to be of positive service and we hope that we see you again if you visit. Good luck with your ventures and also kindly let us know if there is anything we can do to better your stay the next time.

6/10 – Grei

Marina

Likte ikke: Renhold og personale og service
Short Stay at Grace Gardens
Bodde her 2 netter i november 2021
Svar fra O . P den 15. nov. 2021
Dear Marina, We are much grateful for your kind gesture. Its a pleasure to take time to review us and to support our course of reaching many travelers. Moreover, we hope you enjoyed your stay with us and memorable one to be precise. We hope to welcome you here anytime any day. Thank you and we appreciate your goodness. Stay blessed.

10/10 – Utmerket

Verifisert reisende

Bodde her 2 netter i april 2020
Svar fra The Team den 1. mai 2020
Hello dear cherished guest, We are happy to receive your kind commendation. It pleases management and all staff for your excellent review about our hotel. It's our core responsibility to offer your premium comfort and therefore God bless you for seeing the work of our hands. We look forward welcoming you again and again. Stay blessed

10/10 – Utmerket

Nas og London

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall very neat hotel with modern facilities. Staff are friendly aswell.
Bodde her 12 netter i desember 2019
Svar fra The Team den 7. apr. 2020
Hello Nas, Thank you for your excellent review, it touches our hearts to do more for you and all guests to serve you better. We appreciate you a lot and God bless you. Long live Grace Garden Hotel

6/10 – Grei

Verifisert reisende

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I like the property. Customer service was ok, food services was not too good. What we ask for on food we didn't get, yet they charge me, didn't bother to tell me there were out or didn't offer to give me part of my money or offer anything to replace it. Breakfast, Whatever they suggest they have and we asked for, we got to our table we were told they were out.food wasn't so good.
Bodde her 2 netter i mars 2020
Svar fra The Team den 22. mars 2020
Dear Cherished Guest, Thank you for your wonderful review and the fact that you pointed out your discomfort. We appreciate that a lot via motivating us to thrive and kindly accept our apologize for any inconvenience caused. It tell's us we've got work to do and its gonna be done ASAP. We look forward seeing you again. God Bless You.

10/10 – Utmerket

Kirk og Accra

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property looks very new and well maintained. It's just as it is in the picture. I will recommend it to anyone anytime.
Bodde her 2 netter i mars 2020
Svar fra The Team den 17. mars 2020
Hello Kirk, Grace Garden Hotel is pleased to have your amazing recommendation to us and the world. You personally said it in our face during your departure while in the process of our late morning briefing and we're most grateful. Thank you, God bless you and come back again.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great rooms, nice pool, good staff! Breakfast was very good.
Bodde her 1 natt i juli 2019
Svar fra Z den 31. juli 2019
Thank you for your positive comments. Hope we see you again soon. If there's anything we can do to better your stay with us we would love to hear it.