First impression, the automatic sliding doors as you enter the hotel were broken, the doors only opened up enough for one person at a time to enter the hotel, because they didn't close the lobby/breakfast area was very cold. The person at the front desk was friendly but struggled due to a language barrier. The carpets were filthy, there was no water glasses or coffee maker in the room, no comforter on the bed only a blanket and bedspread, our room had a strong odor of cleaning products, the hallway smelt like urine in places, the breakfast was extremely limited in what they offered, the main issue was that there was a large homeless population in and surrounding the hotel.