Hoteller i Saybrook

«There is tattered and ripped US flag flapping on the flag pole. They need to take it down.»

«We came here late Thursday evening after severe storms in our area left us without electricity and water. We woke up early Friday to a room literally swarming with ants and packed up as quickly as possible, all while brushing ants off of ourselves. There was no management on site and no one willing or able to do ANYTHING other than take my name and number saying that management would contact me. They haven't. I have called multiple times only to get the run around and was even hung up on. AVOID ...

«Broken elevator work no working display, no Working phone, no working call button. Toilet wouldn’t flush. Nobody at front desk in morning to check out, only housekeeper. Garbage was overflowing in lobby»

«Impressed»

«Staff extremely polite & helpful!»

«This motel was terrible. I tried to find a different place in this area but every one was booked. This place was ONE step above not having a place at all.»

«Breakfast had a lot of options.»

«The indoor pool was heated which was great as I rented the room to take my autistic nephew swimming so we both enjoyed nice warm water to swim in. The staff was very helpful in giving us a room straight across from the pool to assist my nephew. The only problem we encountered was the air conditioning unit in the bedroom was rather loud, sounded like a stack of papers were being ruffled through all night long in a very loud manner. Breakfast buffet was great and had many options for everyone's ...

«The room was clean, the bed was comfortable. I stayed one night, and it met my expectations. Nothing special, but I got good value.»

«Had great staff. Would stay there again!!»

«This used to be much nicer with much more attentive staff. Staff we talked with, English is a second language. A bit difficult to understand The room furniture was well used, sofa bed showed lots of wear and tear. Bed was comfortable. We had an issue with their "room service". I would never order from them again. Overall, if you are just staying the night, might be worth the discounted price.»

«Room appeared clean, bathroom door knob was very loose and did not lock, breakfast consisted of dry cereal with no milk, instant oatmeal with no available water or milk to mix it with, there was syrup but no waffle maker, they did have yogurt, 1 apple and 1 orange, and a bottle of orange juice if you wanted to pour yourself a cup of juice. Oh they also had pieces of bread put into ziplock bags and a toaster plenty of jelly and butter»

«Building seemed somewhat out of date. My pillows were very limp. Elevators certificate expired in Jan 2026. Pool was not open/closed down due to some issue in the pool. Toilet seemed to be somewhat loose at the base and jerked when you got up. Not impressed.»

«It was good.»

«One of the worst experiences I’ve ever had. The place was extremely dirty. There were hairs in the bed, and it did not seem like the sheets had been changed between guests. The coffee pot also appeared to be unwashed and looked like it had been used to cook something other than coffee. The bathroom was in very poor condition. Overall, the cleanliness was unacceptable and needs serious attention to meet basic hygiene standards.»

«The pool was very cloudy and dirty. Foam beads floating in the pool, no place to put used towels, broken rafts laying around, kids unsupervised in the pool cussing and yelling. Woke up the next day and the pool look exactly the same as the day before. Dirty towels laying everywhere. Smelled like weed as soon as you walked into door 7,»