Hoteller i Saybrook

«Very run down, terrible breakfast that ran out in 30 mining. Staff was not helpful. I would not stay there again.»

«Front desk staff seemed like he was not happy to be there. He did not tell us about the continental breakfast, check out time, asked if I was a Hilton honors member, etc. Seemed annoyed to have to look up my member number by phone number. Alright neighborhood and room was decent - definitely need some work in the room and cosmetic upgrades.»

«The hotel is q true gem just on interstate 57 before the I74 interstate junction. It was very clean and comfortable. They have surprisingly nice amenities. They have guest laundry. Tony the front door personnel made it thatch nicer. He's very good with customer service. I will definitely comeback again .»

«Clean room and great breakfast»

«They overbooked then canceled my room 4 hours before check in»

«Impressed»

«We came here late Thursday evening after severe storms in our area left us without electricity and water. We woke up early Friday to a room literally swarming with ants and packed up as quickly as possible, all while brushing ants off of ourselves. There was no management on site and no one willing or able to do ANYTHING other than take my name and number saying that management would contact me. They haven't. I have called multiple times only to get the run around and was even hung up on. AVOID ...

«Clean»

«Room appeared clean, bathroom door knob was very loose and did not lock, breakfast consisted of dry cereal with no milk, instant oatmeal with no available water or milk to mix it with, there was syrup but no waffle maker, they did have yogurt, 1 apple and 1 orange, and a bottle of orange juice if you wanted to pour yourself a cup of juice. Oh they also had pieces of bread put into ziplock bags and a toaster plenty of jelly and butter»

«This used to be much nicer with much more attentive staff. Staff we talked with, English is a second language. A bit difficult to understand The room furniture was well used, sofa bed showed lots of wear and tear. Bed was comfortable. We had an issue with their "room service". I would never order from them again. Overall, if you are just staying the night, might be worth the discounted price.»

«The entry doors to rooms and side building doors do not close. Make sure you pull hard to ensure they are closed. The bathroom towel bar was broken and no food for breakfast at 7am»

«The room was clean, but it was very stuffy. The AC was not super effective. The staff was very friendly and helpful. The breakfast options were terrible. We went to eat somewhere else.»

«Room was clean and staff was very helpful!»

«Very clean Large suite Great location Very helpful staff»

«It was good.»

«The staff were absolutely amazing. From the baristas to the front desk to the manager. Lawrence had just taken over there new management and he is cleaning the place up. He is so personable and professional friendly. The pool and hot tub were being renovated so we didn’t get to use those I am sure it will be gorgeous in the next few months»