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Anmeldelser av Springhill Suites by Marriott Savannah Midtown

2.5 out of 5
Springhill Suites by Marriott Savannah Midtown
11317 Abercorn St, Savannah, GA

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 298 av totalt 855 anmeldelser." "
Rangering på 8 − Bra. 249 av totalt 855 anmeldelser." "
Rangering på 6 − Grei. 143 av totalt 855 anmeldelser." "
Rangering på 4 − Dårlig. 89 av totalt 855 anmeldelser." "
Rangering på 2 − Forferdelig. 76 av totalt 855 anmeldelser." "

7,8/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Princess

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff. Clean & safe.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Mike og rochester hills

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Staff was friendly and helpful. Property needs maintenance, repairs and renovation. The desk chair was missing one leg, so when I sat down I nearly fell off and hurt myself. The shower leaked so the bathroom floor was wet. The toilet gurgled and sprayed water from the bowl when the toilet from another room was flushed. They also ran out of some breakfast items for a couple days.
Bodde her 4 netter i mars 2024

8/10 – Bra

Megan

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The property does not provide as much breakfast as advertised and the hot tub is non existent (different hotel) the fire pit was non functional. Other than that it was a pleasent experience.

2/10 – Forferdelig

WILLIAM og Brandon

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Didn't disclose their cleaning policy. Only cleaned our room 1/5 nights stayed. Broken/hazardous furniture.
Bodde her 5 netter i mars 2024

8/10 – Bra

Carrie og Corning

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place got a lot of unfair reviews in my opinion. We did have an insect in our bathroom celling fixture, but it was not a cockroach, it was a harmless silverfish. Our room (326) was clean and spacious. The bathroom sinks were reviewed by some as not draining. You have to push the stopper so it pops up and then the sink drains fine. Beds were pretty comfy and coffee/microwave/fridge in room were nice to have. Front desk staff the night we checked in was not outgoing, but the rest of the staff were very pleasant. Breakfast did run out of things close to the ending time. Overall we were pleased. It was close to what we were there for and the price was fine as well.
Bodde her 2 netter i februar 2024

6/10 – Grei

Paul

Reiste med partner
Likte: Personale og service og fasiliteter
Property showing its age, Wallpaper peeling, Unfilled holes where screws have been removed. Tiny sink in kitchen area. No table or chairs to eat, even though there was plenty of room for them.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Ovianyelis C

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay. Manuel, the front desk guy was very nice , he helped us with towels and sheets we need it for the beed-sofa . Breakfast was super good and girls asking all the time if we needed something else to eat. They have eggs , pancakes juice , yogurt , bagels , cereals a lot. The room was clean and big enough for the six of us.
Bodde her 1 natt i mars 2024

4/10 – Dårlig

KEVIN

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The bathroom in my room was not clean. The shower was dirty the sink was dirty, the phone did not work and i saw roaches in the room. Not happy with this Marriott property.
Bodde her 4 netter i februar 2024
Svar fra Hotel Management den 3. mars 2024
Dear Kevin, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

10/10 – Utmerket

Jenny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Vanessa

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Phillip

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel for a good price.
The hotel was clean and the staff was friendly. The beds were comfortable and the room had a good layout. The area had a lot of restaurants to choose from and was nice.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Lori

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient for exploring- walkable to everything of interest - !

10/10 – Utmerket

Demetrice

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

8/10 – Bra

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was super quiet and in a good location for us while visiting our son that lives near the hospital. The breakfast was lacking. The food was cold and often not refilled.
Bodde her 5 netter i januar 2024
Svar fra Hotel Management den 3. mars 2024
Dear Mary, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

10/10 – Utmerket

Karma

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i januar 2024

8/10 – Bra

Beth

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Clifford

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location could use a bigger sign. But other than that its nicely tucked away and around a lot stores and restaurants.
Bodde her 2 netter i januar 2024

6/10 – Grei

John

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Everyday there was the same person, in the same blue honda, parked in the handicap space by the front door smoking weed! It stunk and it speaks volumes on the lack of security or caring!
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 18. jan. 2024
Dear John, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

6/10 – Grei

Javier

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Front Desk den 18. jan. 2024
Dear Javier, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

2/10 – Forferdelig

Diana

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 5. jan. 2024
Dear Diana, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

10/10 – Utmerket

Ebony

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jillian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the hospital.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Tracy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The run was exactly as expected per the website. The staff members were friendly. The pool was small (and cold) so we only used it once. Overall we had a good experience.
Bodde her 3 netter i desember 2023

8/10 – Bra

Jim

Bodde her 1 natt i desember 2023

4/10 – Dårlig

Richard

Likte ikke: Overnattingsstedets bygg og tilstand
Pretty tired
This particular SpringHill Suites seems tired and unpopular. There were about 7 cars in the lot. While pretty clean, the rooms and furniture felt tired.
Bodde her 1 natt i desember 2023
Svar fra Front Desk den 21. des. 2023
Dear Pretty Tired, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

10/10 – Utmerket

Cully

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I’ll stay at this one anytime.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Mike

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and friendly hotel
Bodde her 5 netter i november 2023

8/10 – Bra

Michael

Reiste med familie
Likte: Personale og service
Breakfast was disappointing . Not much left and not fresh. It didn’t close until 9:30. We got there at 9.
Bodde her 1 natt i november 2023
Svar fra Front Desk den 21. des. 2023
Dear Guest, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Work well for what I needed because of location
Bodde her 1 natt i november 2023

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location was great for what i needed
Bodde her 5 netter i oktober 2023

2/10 – Forferdelig

Julia og Savannah

Got charged for a service I never received, and they refused to issue a refund
Bodde her 1 natt i oktober 2023
Svar fra Front Desk den 7. des. 2023
Dear Julia, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

10/10 – Utmerket

Carolyn

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wow didn’t know about you
We were extremely satisfied. The location was great, the accommodations and the service made our day. We Have decided to make this location our go to for all future trips home. Your marquee sign is outrageously small for an amazing place, please revisit it. All in all you’re awesome.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Stacey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The lady at check-in was knowledgeable & did a fantastic job! She was super busy but kept her cool.
Bodde her 1 natt i september 2023

2/10 – Forferdelig

James og Cleveland

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a property I can say that I will NEVER stay again. I was disgusted from the time of arrival the outside was old, dirty and rundown. This hotel had the audacity to be called Marriott. Later to find out that it is a privately owned hotel, which does NOT uphold the Marriott standard by any means from the moldy hotel rooms to the terrible breakfast, which was brought out in Ziploc bags and a broken waffle dispenser in which may it impossible to partake in the “breakfast “ that’s supposed to be included. Everyone needs be aware of this prior to booking. In addition the manage could care less about you and the quality of your stay and if you were to ask her for anything, she would act as if you are irritating her and being an inconvenience. You were warned!
Bodde her 4 netter i september 2023
Svar fra Front Desk den 7. des. 2023
Dear James, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

2/10 – Forferdelig

Quinshale

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The manager lied in said she will be waiting for someone to call to do a refund never answer for them then stop answering for me . The clerk was sleep on the sofa just bed business the hotel stink plus very old
Bodde her 2 netter i september 2023
Svar fra Front Desk den 7. des. 2023
Dear Quinshale, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

2/10 – Forferdelig

Aaron

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023
Svar fra Front Desk Manager den 14. sep. 2023
Dear Aaron, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

2/10 – Forferdelig

Bridgit

Reiste med familie
Likte ikke: Fasiliteter
Arrived and the man at the desk was very rude and seemed preoccupied. He gave us our keys and sent us to a room when arriving to the room it had never been cleaned. Went back to front desk accompanied by the cleaning person to tell the front desk the rooms on the floor were not ready even though we arrived 2 hours after checkin. Then we were sent to another room and our keys would not work after finally getting in the room it was not cleaned all the way. We are so disappointed. We have always been loyal Marriot costomers.
Bodde her 1 natt i september 2023
Svar fra Front Office Manager den 14. sep. 2023
Dear Bridgit, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

6/10 – Grei

Ahmad

Forretningsreisende
Likte: Renhold og personale og service
This Location Served My Primary Focus
I chose this location because of its proximity to the location of a conference I was attending. I also appreciated that they offered breakfast. My negative comment was the status of the fitness center. Although the treadmill was functional, the incomplete dumb bell set and options were abysmal.
Bodde her 3 netter i august 2023
Svar fra Front Desk den 7. des. 2023
Dear Ahmad, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

6/10 – Grei

Jennifer

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Room was not clean, Bobby pins on floor, rubber band on floor, just all around dirty
Bodde her 2 netter i august 2023
Svar fra Front Office Manager den 15. aug. 2023
Dear Jennifer, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

10/10 – Utmerket

MICHELLE

Bodde her 1 natt i august 2023

10/10 – Utmerket

Cloie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

6/10 – Grei

Lonesome

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold
The handyman helped me jumpstart my car when it couldn’t start - very thankful for that!
Bodde her 2 netter i august 2023
Svar fra Front Office Manager den 15. aug. 2023
Dear Lonesome, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

8/10 – Bra

Jamie

Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Sarai

Bodde her 2 netter i juli 2023
Svar fra Front Office Manager den 21. juli 2023
Dear Sarai, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

4/10 – Dårlig

Julie

Reiste med familie, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I rented two suites for my Girl Scout troop. We spent 4 nights at this hotel. The staff was friendly especially Valerie. She always greeted us with a warm smile. The hotel looked nothing like the pictures. This hotel is old and outdated. I am thankful they had connecting rooms so my Girl Scouts could have their own room but we had the inside open door to connect us. The hot breakfast was blah at best…make your own waffles, oatmeal, cereal and the most watery scrambled eggs I have ever had. The pool is indoors. It looked gross. One of my Girl Scouts said she felt like she had a layer of film on her when she got out. The hotel room itself is outdated which is okay but it just wasn’t cleaned properly. The grout on the tiles was dirty, the shower curtain was disgusting, cracked tiles, wall paper bubbling up. I just did my best not to look to hard. The elevator got stuck twice while we were there and fortunately they were quick to reset it so we were not stuck long but each time it was a scary experience. It was a an 18 minute drive from all JGL Birth Place and First Headquarters, River Street etc. We definitely saved money by staying here but I don’t know that it was worth it when we also had to drive 18 - 20 minutes. PS whatever you do, DO NOT order Chinese food from the place closer to the hotel. Not only was it disgusting and the prices online are a lot cheaper than they actually are but the amount of us that had hair in our food was crazy.
Bodde her 4 netter i juli 2023
Svar fra Front Office Manager den 21. juli 2023
Dear Julie, please accept my apology on behalf of our entire staff. I am sorry to learn that your experience with SpringHill Suites Savannah Midtown was less than satisfactory. We value our customers and exceptional service is always our priority. Please give us a chance in the future to make this right.

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023

8/10 – Bra

Melissa

Forretningsreisende, Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
The double beds in the suite rooms sleep exactly like the Carnival Cruise ships beds. Comfy!!! Location is great. Lots restaurants in walking or driving distance. Website said they had free cribs & they didn't have any. Downfall for us with an infant. Ms Valerie gave us the hospital discount of $99 per nite plus tax because my daughter had a heart procedure and thats why we were there. But a different person checked us in & did not give us the discount. This woman also told my parents that she would save the room beside them for us so we could have joining rooms. When we got there, she had sold the room. That ticked me off. Mold was on shower curtain. Overall, it was a good place. However, a certain person needs to change the way she acts. Call Ms Valerie for all your needs!
Bodde her 2 netter i juni 2023

8/10 – Bra

Gloria

Bodde her 1 natt i juni 2023

8/10 – Bra

Remika

Reiste med familie
Likte: Personale og service og romkomfort
Spacious for Families
Customer service was great however the cleaning less of the room was as tidy as it should have been. The appliances in the room didn’t work either. Was offered another room which was plus but we were already settled
Bodde her 1 natt i juni 2023