Eksteriør

Anmeldelser av Best Western Savannah Historic District

2.5 out of 5
Best Western Savannah Historic District
412 W Bay Street, Savannah, GA

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 706 av totalt 1617 anmeldelser." "
Rangering på 8 − Bra. 481 av totalt 1617 anmeldelser." "
Rangering på 6 − Grei. 238 av totalt 1617 anmeldelser." "
Rangering på 4 − Dårlig. 115 av totalt 1617 anmeldelser." "
Rangering på 2 − Forferdelig. 77 av totalt 1617 anmeldelser." "

8,2/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location. Good rooms. Lousy breakfast.
Bodde her 1 natt i januar 2024
Svar fra Hotelmgmt den 19. jan. 2024
Although we regret that our breakfast wasn't to your liking, it's wonderful to hear that our convenient setting and comfortable accommodations pleased you! Thank you for staying with us at the Best Western Savannah Historic District. Please return soon!

10/10 – Utmerket

Verifisert reisende

Recommend.
Good value, good location
Bodde her 1 natt i juni 2021
Svar fra Hotelmgmt den 28. juni 2021
We are delighted you enjoyed your stay. The pleasure would be all ours to welcome you back!

10/10 – Utmerket

Sonah

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was a good trip overall!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

MIchelle og Jacksonville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was in a great location. Walkable to River St where all the happening is at as well as many dining options. They do mention $30 per day for parking but all hotels charge for parking. This helps deter people not staying at the hotel from parking in their lot and taking up space, since they do have limited parking. Their hot breakfast buffet was very nice. They provide coffee and bottled water all day. Room was clean and the bed was very comfortable.
Bodde her 1 natt i mai 2024
Svar fra HotelMgmt den 28. mai 2024
Michelle, it's fantastic to hear that you enjoyed your stay with us! Thank you for highlighting our prime location, convenient parking for guests, and tasty, hot breakfast. We're pleased you enjoyed the comfort of your room, and we look forward to welcoming you back for your next exciting Savannah getaway!

8/10 – Bra

Hector

Reiste med familie
Slow check in.
Bodde her 1 natt i mai 2024
Svar fra HotelMgmt den 27. mai 2024
Thank you for your 4-star rating! We're thrilled you enjoyed your stay and are curious about how we can make it a 5-star experience next time. Looking forward to welcoming you back, Hector.

6/10 – Grei

Rebecca

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Only good thing about this hotel was the proximity to the Savannah River district.
Bodde her 1 natt i mai 2024
Svar fra HotelMgmt den 27. mai 2024
Rebecca, while we’re glad our convenient location pleased you, we’re sorry that we could not win you over completely. We're committed to providing a memorable experience in all aspects of your stay and would appreciate another opportunity to impress you. We hope to welcome you back and provide a much better experience.

6/10 – Grei

Barbara

Reiste med en gruppe
Likte: Renhold og fasiliteter
The air conditioner was extremely loud. Reported it twice nothing was done. Room cleaning was skipped one day. Breakfast was the same everyday
Bodde her 4 netter i mai 2024
Svar fra Hotelmgmt den 24. mai 2024
Barbara, we apologize for missing the opportunity to assist you during your stay and regret any inconveniences you faced. We will address your feedback with our team to ensure all of our spaces are at their best. We hope to welcome you back, ensuring a stay that exceeds all your expectations in every way.

10/10 – Utmerket

Bill

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice area, fun place to stay. Beautiful waterfront
Bodde her 1 natt i mai 2024
Svar fra HotelMgmt den 22. mai 2024
Bill, thank you for choosing the Best Western Savannah Historic District and sharing your five-star review! It's great to know you enjoyed exploring the area. Your satisfaction is our priority, and we'd love to have you back for another fun-filled stay!

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for seeing Savannah on foot.
Bodde her 2 netter i mars 2024
Svar fra HotelMgmt den 22. mai 2024
Jennifer, we’re so happy that our location allowed you to make the most of your time in Savannah! Thank you for the positive feedback, and we hope to have the pleasure of hosting you again soon!

8/10 – Bra

Angela

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy and convenient to Bay Street, river street and city market.
Bodde her 3 netter i mai 2024
Svar fra HotelMgmt den 22. mai 2024
Angela, we're glad to hear that our convenient location made your city exploration a breeze! We sincerely appreciate your kind words and eagerly await your return to the Best Western Savannah Historic District.

10/10 – Utmerket

Kim

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved it. The only issue we had in the negative was the light for the bathroom. It was outside the door so it lit up the room in the middle of the night.
Bodde her 1 natt i mai 2024
Svar fra HotelMgmt den 22. mai 2024
Kim, we're delighted you loved your stay with us! Thank you for your five-star review and helpful feedback about the bathroom light. We apologize for the inconvenience and will strive to ensure a fully restful experience for you next time. Until then, safe travels!

8/10 – Bra

Priscille

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The lobby and room were clean. Breakfast was good. However the outside area had a foul smell and looked very dirty. Not maintained at all.
Bodde her 2 netter i mai 2024
Svar fra HotelMgmt den 22. mai 2024
Priscille, we appreciate your comments and are happy you enjoyed the cleanliness of our lobby and guest rooms, along with our hearty complimentary breakfast! We apologize for the exterior area's condition and will address it immediately, as what you've described doesn't reflect our high standards. We hope to welcome you back and offer an improved experience next time.

10/10 – Utmerket

JEANNE

Reiste med partner
Likte: Renhold
Actually a good location but pricey but it is Savannah.
Bodde her 1 natt i mai 2024
Svar fra HotelMgmt den 21. mai 2024
Jeanne, it's wonderful to hear that our location served you well for exploring Savannah! We understand your concerns about pricing and are continually working to ensure our guests receive the best value possible. We hope you'll choose to stay with us again soon!

8/10 – Bra

Louise

Reiste med partner
Likte: Personale og service og fasiliteter
Employees could not be nicer. Room was good, just a little run down. Good location. Parking is tight.
Bodde her 4 netter i mai 2024
Svar fra HotelMgmt den 21. mai 2024
Thank you for your feedback, Louise! We're so happy to hear that our team made a great impression during your stay. We appreciate your notes on the room condition and parking; we're continually looking for ways to improve. We hope to welcome you back soon for an even better experience at the Best Western Savannah Historic District!

10/10 – Utmerket

Theresa

Reiste med familie
The perfect location, very comfortable beds in clean rooms, friendly and helpful staff and a breakfast with plenty of choices. I’ve stayed in the middle of the historic area and that was wonderful as well but if I visit again, I’ll most certainly stay here. 5 stars.
Bodde her 2 netter i mai 2024
Svar fra HotelMgmt den 22. mai 2024
Theresa, we're thrilled you loved your stay at the Best Western Savannah Historic District! Thanks so much for choosing us and complimenting our location, comfort, warm hospitality, and plentiful breakfast spread. It's terrific to hear that you'd choose us again for your future trips, and we can't wait to welcome you back!

8/10 – Bra

Melissa

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Property was clean, very convenient to walk most places. Staff was friendly. It is much more dated than the photos suggest, but is an overall great option
Bodde her 3 netter i mai 2024
Svar fra Hotelmgmt den 18. mai 2024
Melissa, we appreciate you choosing the Best Western Savannah Historic District for your recent visit! Thank you for your kind remarks about our excellent location, caring service, and dedication to cleanliness. We hope you'll return soon!

10/10 – Utmerket

Wynn og Willis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenience and accessibility to downtown
Bodde her 1 natt i mai 2024
Svar fra Hotelmgmt den 18. mai 2024
We love knowing that our terrific location proved helpful, Wynn! Thanks so much for rating us so highly. Please make plans to visit us again soon at the Best Western Savannah Historic District!

10/10 – Utmerket

Kenneth og Greenville

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean room although old facility. Bathroom has been updated.
Bodde her 1 natt i mai 2024
Svar fra HotelMgmt den 16. mai 2024
At the Best Western Savannah Historic District, cleanliness is our priority, Kenneth, and we're so glad you noticed! Thank you for your perfect score. We hope your adventures bring you back soon!

6/10 – Grei

Nikos

Reiste med partner
Likte: Fasiliteter
A bit overpriced for what you get but it's decent.
Bodde her 3 netter i mai 2024
Svar fra HotelMgmt den 14. mai 2024
Nikos, we're sorry to see that we didn't fully impress you with your recent stay. We appreciate your feedback and would like to learn more about your experience to better understand where we can improve. Our goal is to ensure a positive and enjoyable stay for all our guests, and we hope to have the opportunity to exceed your expectations on a future visit.

8/10 – Bra

Richard

Reiste med partner
Like: location Didn't like: breakfast, late opening and food was old, tasteless and cold.
Bodde her 2 netter i mai 2024
Svar fra HotelMgmt den 14. mai 2024
Richard, we're glad our location was to your liking, though we must apologize for the shortcomings in your breakfast experience. Your feedback is valuable to us, and we will work with our dining team to make improvements and ensure everything is served fresh and hot for our guests. Hopefully, we will have the chance to exceed your expectations with a future visit!

10/10 – Utmerket

Jill

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone on the staff was extremely friendly.
Bodde her 7 netter i mai 2024
Svar fra HotelMgmt den 14. mai 2024
We're so glad to hear you appreciated our warm, welcoming service, Jill! Our team at the Best Western Savannah Historic District will be thrilled by your praise. We can't wait to welcome you back soon!

8/10 – Bra

Sandy

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were all very helpful! Very convenient location to riverwalk and restaurants (Alligator Soul, Olde Pink House, Jazz'd) with easy parking. Breakfast was plentiful - 4 hot items plus grits/oatmeal and 2 waffle makers, yogurt, etc. Products in room were nice and bedding comfortable. Pool was nice on a hot day. Carpet in the room was the biggest downfall - filthy! Had to wear flip flops.
Bodde her 3 netter i mai 2024
Svar fra HotelMgmt den 14. mai 2024
Sandy, thank you for choosing us for your visit to Savannah! It's wonderful to hear that you appreciated our accommodating team, prime location, refreshing pool, and delicious, hot breakfast. We apologize for the issue with your guest room's carpeting and will be sure to address this promptly. We'd be honored to have you stay with us again soon!

8/10 – Bra

Larry

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a homeless man sleeping right outside our room all night made my wife feel very uncomfortable
Bodde her 1 natt i mai 2024
Svar fra HotelMgmt den 14. mai 2024
Larry, we're sorry to hear about the discomfort you experienced during your stay. Please know that our security team is available to assist in these situations and would have gladly addressed your concern. We appreciate your feedback and would be grateful for another chance to exceed your expectations during your next visit to Savannah.

10/10 – Utmerket

Linda

Bodde her 1 natt i mai 2024
Svar fra Hotelmgmt den 28. mai 2024
It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon, Linda!

8/10 – Bra

Diane

Reiste med familie
Great location near the Savannah river
Bodde her 3 netter i mai 2024
Svar fra HotelMgmt den 7. mai 2024
Diane, we love seeing people take advantage of our fantastic setting in the heart of Savannah! Thank you for sharing your wonderful review. We hope to welcome you back soon to the Best Western Savannah Historic District!

8/10 – Bra

Murat

Reiste med familie
Likte: Renhold og personale og service
Liked :Location, excellent disliked: noisy in the night
Bodde her 3 netter i mars 2024
Svar fra HotelMgmt den 7. mai 2024
We're so glad our convenient setting proved helpful during your stay, Murat! However, our goal is to offer our visitors a peaceful, pleasant experience and we regret that a concern with noise affected your visit. Our team will discuss your feedback to see how we can better serve our guests. Please visit us again soon at the Best Western Savannah Historic District!

10/10 – Utmerket

Lynda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean, great location, and the staff was great. We would like to send and special thanks to Mary, the concierge.
Bodde her 2 netter i mai 2024
Svar fra HotelMgmt den 7. mai 2024
Earning your perfect score made our day, Lynda! Thank you for choosing the Best Western Savannah Historic District, and for highlighting Mary's exceptional care. We hope your adventures bring you back soon!

10/10 – Utmerket

Gary

Bodde her 1 natt i mai 2024
Svar fra Hotelmgmt den 25. mai 2024
Thank you, Gary, for your five-star rating! We hope to be your preferred property whenever your travels bring you to the area!

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra HotelMgmt den 3. mai 2024
Thank you for your five-stars. We look forward to your return and hope it's soon, William!

8/10 – Bra

Larry

Reiste med partner
Likte: Personale og service og fasiliteter
The areas where occupants walk around the premises are not well kept, they are all dirty with debris from cigarette butts, paper droppings, cups and tops and leaves. Many areas have not been cleaned in many many weeks. The room was small for the price and the doors to closit and bathroom did not operate smoothly, they were stuck and hard to close, especially the bathroom doors, very noise to open or close. Bed comfortable but room only had one chair to lounge, for a couple other had to sit on bed or the office chair, should be better seating for guests in our opinion. Breakfast was good, well presented and plentiful, the area is clean. Interactive staff highly communicative and helpful. The support staff was seen too often sitting on steps on their phones - especially when there was obvious cleaning around common areas to be accomplished.
Bodde her 2 netter i april 2024
Svar fra Hotelmgmt den 27. apr. 2024
Thank you for choosing the Best Western Savannah Historic District, Larry, and for rating us four stars! While we’re happy to know that our relaxing bedding, delicious breakfast, and caring team impressed you, we regret that a few aspects of your stay fell short of the excellence for which we’re known. Our housekeeping team will work to keep the common areas fresh and welcoming, and We will be sure the rooms offer the comfort and function you deserve. Please visit us again soon so we can work to earn that fifth star!

10/10 – Utmerket

Fred

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast and the staff was great
Bodde her 2 netter i april 2024
Svar fra HotelMgmt den 25. apr. 2024
Thank you, Fred, for highlighting our complimentary breakfast and wonderful team! We're thrilled you had a great experience and can't wait to host you again in the future at the Best Western Savannah Historic District.

10/10 – Utmerket

Nat

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to everything in the historic area and riverfront. More than anything, their staff goes above and beyond in every way. I travel a lot and have never received such kind and caring service throughout my stay.
Bodde her 1 natt i april 2024
Svar fra HotelMgmt den 26. apr. 2024
At the Best Western Savannah Historic District, our team truly cares about ensuring a comfortable pleasant experience for our guests Nat, and your wonderful feedback means the world to us! We will be sure to pass your compliments along to the rest of the staff. Please think of us when planning future getaways!

10/10 – Utmerket

MARGARET

Bodde her 1 natt i april 2024
Svar fra Hotelmgmt den 13. mai 2024
It's rewarding to see that you had a great stay, Margaret! Thank you and we hope you'll join us for another five-star experience soon!

4/10 – Dårlig

Linda

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room smelled stale and there was a stain on the carpet. We had a two-night stay, and our room did not get cleaned after the first night. We had to get clean towels from the front desk.
Bodde her 3 netter i april 2024
Svar fra HotelMgmt den 22. apr. 2024
It’s disheartening to hear about the issues you experienced during your recent stay, Linda. Please accept our sincere apologies for the room cleanliness and housekeeping oversight. Your feedback is important to us, and we will take immediate steps to address these concerns and ensure all of our accommodations are prepared to meet our high standards. We hope you'll give us another chance to earn back your trust in the future.

10/10 – Utmerket

Evonne og San Diego

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One block above River Walk area. Two blocks from city market pedestrian street.
Bodde her 3 netter i april 2024
Svar fra HotelMgmt den 22. apr. 2024
Evonne, we're thrilled that you found our location ideal for exploring Savannah! It's always wonderful to know that our guests are satisfied with our convenient setting. We'd love to welcome you back for another visit soon!

6/10 – Grei

Kristin

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Pros: Location, friendly and accommodating staff, breakfast buffet, comfy beds Cons: If you're a neat freak, this is not the place for you. Parking on location is $30 a day. Can be noisy from outside activities depending on location of room.
Bodde her 1 natt i april 2024
Svar fra Hotelmgmt den 21. apr. 2024
Kristin, although we’re glad you enjoyed our prime location, warm hospitality, and hearty complimentary breakfast, it’s truly disheartening to hear about the aspects of your visit that missed the mark. Please know that Savannah is a “pay-to-park city” and our rates are lower than most other hotels in the area, though we regret if our charge took you by surprise. Our team will discuss your comments about cleanliness and noise to see how we can improve, and we hope for another chance to welcome you in the future.

10/10 – Utmerket

Dorothy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable hotel. Strange subtle smell in room. Had a front room so noisy from street noises. Ac unit fid drown out most of noise. Would have liked to have more than a top sheet on the bed such as a blanket or bedspread.
Bodde her 1 natt i april 2024
Svar fra HotelMgmt den 22. apr. 2024
Thank you for choosing us for your visit to Savannah, Dorothy! We're pleased that your stay was comfortable, though we apologize for the issues with bedding and noise. Your insights are appreciated, and we'll use them to enhance our guest experience. We look forward to welcoming you back soon and will strive to exceed your expectations entirely!

10/10 – Utmerket

Brian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It would me nice if they had a little store in facilities and better foods for breakfast location was everything and convenient to everything
Bodde her 4 netter i april 2024
Svar fra HotelMgmt den 22. apr. 2024
Thank you, Brian, for taking the time to review your recent stay. We're pleased to hear that our location was convenient for your needs. Your feedback regarding onsite amenities and breakfast options is valuable to us, and we'll explore ways to improve in these areas. We look forward to the opportunity to host you again in the future!

6/10 – Grei

Janet

Reiste med en gruppe
Hotel was very basic . Food was poor with variety
Bodde her 3 netter i april 2024
Svar fra Hotelmgmt den 21. apr. 2024
Janet, we sincerely apologize if our offerings did not meet your expectations. Guest satisfaction is very important to us, and our team will review your comments to see how we can improve for your future visits. Thank you and we hope for another chance to make a better impression.

8/10 – Bra

Laura og Miami Beach

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We only stayed here for 1 night during our return home from a road trip. The hotel is in a PRIME LOCATION, making everything walking distance. The room was clean and bedding was comfortable. Our bathroom sink wasn’t working properly and hot breakfast turned out to be cold breakfast because they were “short staffed”. However, check-in staff was friendly and overall we enjoyed our stay.
Bodde her 1 natt i april 2024
Svar fra HotelMgmt den 19. apr. 2024
Thanks so much for including us in your fun adventures, Laura! While we regret that a few details fell short of the excellence for which we're known, it's terrific to hear that you were able to explore the city from our fantastic setting. Please think of us at the Best Western Savannah Historic District when planning future getaways!

2/10 – Forferdelig

Michelle

Reiste med familie
Likte: Renhold
I am so disappointed in the management of this hotel. My daughter and I stayed 4 nights total. 2 nights were fine but the Friday and Saturday nights included wild, loud teenagers running and screaming through the hotel, cars driving by with extremely loud radios with vibrations causing our room windows to rattle and multiple car alarms to go off all night long No Sleep at all. Saturday morning I informed the young man at front desk and he said he would have his manager contact me but no response from the manager. Saturday night same reckless behavior from these kids. Called hotel security and he did not seem to even know or hear these loud commotions. Loud again all night. What is that all about. Either you have security or you don’t. No sleep again. Sunday morning told young man at desk and he again said he would tell manager to contact me. It has been now 8 days since I am back home and no response. Have requested my money back for the 2 miserable nights. So dissatisfied. The cleaning staff and kitchen staff were good.
Bodde her 4 netter i april 2024
Svar fra HotelMgmt den 16. apr. 2024
Thank you for reaching out to us with your feedback, Michelle. We sincerely regret that your rest was disturbed in any way and we will address your feedback with our team so that we can better handle situations like this. It’s also disappointing to hear about the lack of follow-up to your concerns, and we’ll review your comments to improve our communication with guests. We hope to have another opportunity to welcome you back so that we can renew your trust in us.

6/10 – Grei

Melanie

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The location was good due to us wanting to be near the riverfront. However, we got what we paid for as far as the room’s appearance and sketchy exterior.
Bodde her 1 natt i april 2024
Svar fra HotelMgmt den 15. apr. 2024
While it's wonderful to know that our terrific location pleased you, Melanie, we regret that your stay fell short of the excellence for which we strive. Your comments are helpful and will be reviewed by our team. Please visit us again soon so we can work to earn another star or two.

8/10 – Bra

Larina og Westbury

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, walking distance to alot of things. Nice size room, friendly staff
Bodde her 1 natt i april 2024
Svar fra HotelMgmt den 15. apr. 2024
How wonderful to learn that your stay was enjoyable, Larina! We appreciate your kind remarks and high score for the Best Western Savannah Historic District. Please make plans to return soon for another memorable experience!

8/10 – Bra

Melissa

Reiste med familie
nice hotel good location
Bodde her 1 natt i april 2024
Svar fra HotelMgmt den 15. apr. 2024
Thanks so much for your terrific review, Melissa! It was a pleasure to serve you. Please think of us at the Best Western Savannah Historic District when planning future getaways!

4/10 – Dårlig

Pauline

Reiste med familie
Likte ikke: Fasiliteter
The breakfasts were horrible. 2 of the 4 days the eggs with ham and cheese were exceedingly runny. The first The last morning was only cold service. Sign said due to lack of staff. There were never any fresh bananas. Canned peaches were offered 2 of the 4 mornings. The first and second morning there was no decaf tea. It took maintenance 2 tries to eliminate a flashing blue light from the HVAC unit. Very very disruptive to sleep. Flushing the toilet was very noisy . It was so loud you couldn’t flush at night as would wake other person up. The No Smoking in public areas (in front of entrance and the walkways to the rooms) was not enforced. The 2nd floor ice machine was broken the entire length of the stay. The shower was exceedingly slow in delivering water. Said served cookies and lemonade from 5 to 7. Cookies were out by 5:30 . When asked if would be more was told “no”. There were blood stains on the extra blanket we requested. This was the worst stay I have ever experienced at a Best Western.
Bodde her 4 netter i april 2024
Svar fra Hotelmgmt den 13. apr. 2024
Your feedback is disheartening, Pauline, as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Our team will be working to address the concerns you mentioned about the breakfast, room condition, and other items to ensure improvement going forward. We hope to have a second chance in the future to change your impression of us.

8/10 – Bra

Ben T.

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was clean. Staff very friendly and accommodating. Concierge “Mary” was wonderful! Needed toilet seat replaced upon arrival and was replaced within minutes. Noisy, due to exterior room doors, but knew that when reserving. Breakfast was good. Location was convenient to historical area. Would stay again.
Bodde her 3 netter i april 2024
Svar fra HotelMgmt den 15. apr. 2024
Ben, we're just delighted that your stay with us was everything you hoped for! Thank you for your high score and kind feedback. Mary and the rest of the team will appreciate your wonderful compliments. We all hope it won't be long before we can welcome you back to the Best Western Savannah Historic District!

6/10 – Grei

Anita

Reiste med partner
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Room was clean, outside of the room and the lobby, the pool area was not clean and the chairs tables etc were in need of replacement. Noise issue the first night was unresolved. I called the front desk at 4 am as the people next door were arguing very loudly, woke us up and they did not answer the phone when staff called to tell them to be quiet. Nothing else was done so we lost a great amount of our sleep on that first night. Disappointed that staff did not deal with the situation effectively at all. I asked the next morning to see if those people were checking out or staying. Told they were leaving and they did so good sleep the 2nd night.
Bodde her 2 netter i april 2024
Svar fra Hotelmgmt den 14. apr. 2024
Thank you for your review, Anita. We're glad your room was clean, but we apologize for the shortcomings in pool area maintenance and the disruption during your first night. It's unfortunate that we fell short of addressing the situation effectively, and we will review our procedures as a team to better handle such incidents. We hope you will return so we can ensure a more pleasant and restful experience.

8/10 – Bra

Barb og GRAFTON

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Nice place to stay. Unfortunate they charge $30 a night for parking in their parking lot
Bodde her 2 netter i mars 2024
Svar fra Hotelmgmt den 13. apr. 2024
It was a pleasure welcoming you to the Best Western Savannah Historic District, Barb! Please know that Savannah is a “pay-to-park city” and our rates are lower than most other hotels in the area. We appreciate your feedback and high score, and we hope you'll return soon!

8/10 – Bra

James

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was fine and in a good location. Rooms were clean, parking is not big enough for the building. Pool was not available at all.
Bodde her 4 netter i mars 2024
Svar fra Hotelmgmt den 13. apr. 2024
Thanks so much, James, for choosing the Best Western Savannah Historic District for your recent stay! We appreciate your kind remarks about our lovely property and dedication to cleanliness. It's disappointing that a few aspects of your visit fell short of expectations, and we hope to have a chance in the future to offer you a perfect experience!

10/10 – Utmerket

ANDREW og Rochester

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hotelmgmt den 13. apr. 2024
Andrew, your five-star rating means everything to us, thank you! We look forward to welcoming you back.