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Anmeldelser av JW Marriott Hotel Santo Domingo

5 out of 5
JW Marriott Hotel Santo Domingo
Winston Churchill Avenue No. 93,ensanche, Santo Domingo, Distrito Nacional

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 332 av totalt 474 anmeldelser." "
Rangering på 8 − Bra. 81 av totalt 474 anmeldelser." "
Rangering på 6 − Grei. 32 av totalt 474 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 474 anmeldelser." "
Rangering på 2 − Forferdelig. 17 av totalt 474 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jose og Guaynabo

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff make you feel right at home....
Bodde her 1 natt i mai 2024
Svar fra Antonio Perez den 22. mai 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your experience at JW Marriott Santo Domingo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bra

Gerard og Auburn

Reiste med en gruppe
Likte: Renhold og personale og service
what did you like? I like the location. It is in the center of everything. I like the staffs. Very helpful and courteous at all times. What was unique about the property? The location. The glass floor. What didnt you like? The parking fees & accommodation. The breakfast is pricey for a fancy continental breakfast.
Bodde her 2 netter i mai 2024
Svar fra Antonio Perez den 24. mai 2024
Dear Gerard,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Bradley

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Diana

Reiste med partner, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was centrally located. Great mall attached to the hotel. The hotel itself was amazing. Great rooms. Great staff. Amazing atmosphere.
Bodde her 2 netter i mai 2024
Svar fra Antonio Perez - JW Marriott SD den 13. mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire property as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Utmerket

Gerardo

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellente muy buen servicio
Bodde her 1 natt i mai 2024
Svar fra Antonio Perez - JW Marriott SD den 13. mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire property as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Utmerket

VANINA og PEMBROKE PINES

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Customer service has always been phenomenal.
Bodde her 3 netter i mai 2024
Svar fra Antonio Perez - JW Marriott SD den 13. mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire property as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Utmerket

Roberto

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente. Totalmentr recomendado. Sin duda
Bodde her 2 netter i april 2024
Svar fra Antonio Perez - JW Marriott SD den 22. apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

RITA

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing service from all the hotel staff !!! They really make you feel special a real 5 star hotel . Location very convenient inside the blue mall with lots of choices for high end shopping and dining options . Definitely will stay there again . Thanks to Belkis for her excellent service at the restaurant
Bodde her 3 netter i mars 2024
Svar fra Antonio Perez - JW Marriott SD den 9. apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about this great experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire property as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Andrew og San Juan

Likte: Renhold og overnattingsstedets bygg og tilstand
Wet food property. Great stay and facilities. Love it
Bodde her 3 netter i mars 2024
Svar fra Antonio Perez - JW Marriott SD den 1. apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire property as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Ovidio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Antonio Perez-JW Marriott SD den 23. mars 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about you pleasant experience in JW Marriott.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Utmerket

laurent

Bodde her 1 natt i mars 2024
Svar fra Antonio Perez - JW Marriott SD den 1. apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire property as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Licebert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
That is it
Bodde her 1 natt i februar 2024
Svar fra Antonio Perez -JW Marriott SD den 26. feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. Additionally, Would you like to share more details about your culinary experience during your stay?We hope to welcome you again soon when you travels bring you back to Santo Domingo.

8/10 – Bra

Laura

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy céntrico y bonito, buena terraza
Bodde her 1 natt i februar 2024
Svar fra Antonio Perez-JW MARRIOTT SD den 19. feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about the good experience you had.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Edgar

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Antonio Perez-JW Marriott SD den 12. feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your pleasant experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW Marriott Santo Domingo leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Utmerket

Opal

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
excellent
Bodde her 3 netter i januar 2024
Svar fra Antonio Perez-JW Marriott SD den 8. feb. 2024
Dear Opal,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 – Bra

ANGELA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
security , transportation and friendliness
Bodde her 2 netter i februar 2024
Svar fra Antonio Perez - JW Marriott SD den 7. feb. 2024
Dear Angela,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 – Bra

Ingrid

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No complementary slippers (had to ask for them) and no creamer at the coffee stand (had to call). Reception and check in excellent
Bodde her 1 natt i januar 2024
Svar fra Antonio Perez - JW Marriott SD den 1. feb. 2024
Dear Ms. Ingrid,Thank you for taking the time to let us know about your experience while staying with us. Your experience with the housekeeping service is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this matter from occurring in the future.I hope you choose to stay with us again when your travels bring you back to Santo Domingo

4/10 – Dårlig

Jesse og Miami

Forretningsreisende, Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Walls were thin. Carpet smell moldy. Furniture very beat up.
Bodde her 1 natt i januar 2024
Svar fra Antonio Perez - Rooms Controller JW den 25. jan. 2024
Dear guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your room issues is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the housekeeping leadership team to ensure the necessary guidelines are in place and reviewed.

8/10 – Bra

Ninoshka og Santo Domingo

Bodde her 2 netter i januar 2024
Svar fra Antonio Perez - JW Marriott SD den 13. jan. 2024
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
One of the best hotels in Santo Domingo. We loved it there.
Bodde her 2 netter i januar 2024
Svar fra Antonio Perez - JW MARRIOTT SD den 9. jan. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

2/10 – Forferdelig

Anderson

Bodde her 1 natt i januar 2024
Svar fra JW MARRIOTT SD den 9. jan. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 – Bra

Harrison Ramos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra JW MARRIOTT SD den 9. jan. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Utmerket

Gustavo

Bodde her 1 natt i desember 2023
Svar fra Antonio Perez - JW Marriott SD den 1. jan. 2024
Thank you for your review. Your opinion is appreciated.We hope see you soon and thank you for your confidence on behalf of the entire team.

10/10 – Utmerket

Daniel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Antonio Perez -JW Marriott SD den 28. des. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Utmerket

Mario og West New York

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Antonio Perez - JW Marriott SD den 26. des. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bra

Alan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Really liked the hotel. Obly one negative comment, I booked a suite with a balcony but that floor was in renovation. Instead of an upgrade I received a less expensive room and no credit was given
Bodde her 3 netter i desember 2023
Svar fra Antonio Perez - JW Marriott SD den 22. des. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bra

Maria

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Céntrica fácil de llegar a los demás lugares bien entretenimiento
Bodde her 1 natt i desember 2023
Svar fra Antonio Perez - JW Marriott SD den 19. des. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Ian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Antonio Perez -JW Marriott SD den 18. des. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bra

Sandro

Bodde her 2 netter i desember 2023
Svar fra Antonio Perez - JW Marriott SD den 18. des. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Eric

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Antonio Perez - JW Marriott SD den 18. des. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Nancy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Antonio Perez - JW Marriott SD den 18. des. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Andi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel property, definitely marriot standards
Bodde her 1 natt i desember 2023
Svar fra Antonio Perez - JW Marriott SD den 18. des. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Barbara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service was superb! Housekeeping even folded our clothes - like never seen before the attention to details and be served, taken care of, and feeling beyond being pampered. The best service ever and I have traveled the world! Way to go JW Marriott in Santo Domingo.
Bodde her 3 netter i november 2023
Svar fra Antonio Perez - JW Marriott SD den 18. des. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 – Forferdelig

Alejandro

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Tienen una construcción en proceso que no deja descansar.
Bodde her 1 natt i november 2023
Svar fra Antonio Perez- Rooms Controller den 24. nov. 2023
Dear Mr. Alejandro,Thank you for taking the time to let us know about your experience while staying with us. Your experience of this inconvenient is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place.

10/10 – Utmerket

BRUNILDA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El personal fue muy amable y dispuesto a resolver rápido todo lo solicitado. El hotel muy limpio y moderno
Bodde her 1 natt i november 2023
Svar fra Antonio Perez-Rooms Controller den 23. nov. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 – Grei

Asher

Likte: Renhold og personale og service
Not what I expected from this establishment
Check in was crazy there is certain things they should tell you before arriving and they take your money Only good thing is your belongings are safe and most of the staff are fine apart one one person who made check In extremely difficult I wouldn’t stay here again and have stayed in most Marriott around the world
Bodde her 1 natt i november 2023
Svar fra Antonio Perez - Rooms Controller den 18. nov. 2023
Dear Mr. Asher,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotel leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Utmerket

Yocasta Then

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bueno
Bodde her 3 netter i oktober 2023
Svar fra Antonio Perez., Rooms Controller den 31. okt. 2023
Dear Guest,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Ricardo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great, central lication.
Bodde her 3 netter i oktober 2023
Svar fra Antonio Perez, Rooms Controller den 31. okt. 2023
Dear Guest,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Robin

Reiste med partner, Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
loved the location and the hotel facilities - dining shopping, services and location.
Bodde her 4 netter i oktober 2023
Svar fra Antonio Perez - Rooms Controller SPV den 17. okt. 2023
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Utmerket

Michael

Bodde her 1 natt i september 2023
Svar fra Antonio Perez- Rooms Controller den 22. sep. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Utmerket

Alejandro

Bodde her 1 natt i september 2023
Svar fra Antonio Perez - Rooms Controller Spv den 17. okt. 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

2/10 – Forferdelig

Maria

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I had a terrible experience, there was a very loud music until 4 am, this is the most expensive hotel in santo domingo, and I could not rest! Paid for parking, wasnt able to use it , had to go back to activate..: the phone in the room did not work, so I had to go down the lobby to order, my grand daughters went to sleep , came in late because I called, burned and cold, order more towels even as I said I had two toddlers in my reservation we were short of towels, hotel is very comfortable, and nice rooms, I really had bad luck
Bodde her 1 natt i september 2023
Svar fra Antonio Perez, Rooms Controller den 31. okt. 2023
Dear Maria,Thank you for taking the time to let us know about your experience while staying with us. Your experience with our staff is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these matters from occurring in the future.I hope you choose to stay with us again when your travels bring you back to Santo Domingo

10/10 – Utmerket

Luis

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Well
Bodde her 1 natt i september 2023
Svar fra Antonio Perez - Rooms Controller den 7. sep. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Patricia

Bodde her 1 natt i august 2023
Svar fra Antonio Perez- Rooms Controller Spv den 28. aug. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great access to everything.
Bodde her 2 netter i august 2023
Svar fra Antonio Perez - Rooms Controller Spv den 22. aug. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

2/10 – Forferdelig

Gustav

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is very expensive! For the parking need to pay as separate charges, the bathroom is dirty and the main entrance is not private. Need yo pay also 500 pesos per internet use daily. Is not worth its value.
Bodde her 1 natt i august 2023
Svar fra Antonio Perez - Rooms Controller den 21. aug. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience about room issues is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Front Desk and Housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent those events from occurring in the future.

10/10 – Utmerket

Bermaly

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Evrrybody was so pleasant. The staff was amazing they greeted me with respect. Check in was fast and easy. Will recommended this place and the Bkue Mall was attack didn't have to leave Marriott. Keep up the GREAT work you guys are doing.
Bodde her 1 natt i august 2023
Svar fra Antonio Perez - Rooms Controller den 21. aug. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 – Grei

Peter

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Romkomfort
Maintance needed
Terrible old spring mattress on role away bed Both TVs in suite not usable Internet/Wifi not included Some doors stuck or only move with much resistance.
Roll-away bed was, even if confirmed by email before arrival, NOT in the room.
Terrible spring mattress
Mattress almost 10 years old
Bodde her 3 netter i juli 2023
Svar fra Antonio Perez Rooms Controller Supervisor den 25. juli 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the maintenance leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.

8/10 – Bra

Zbigniew og Palm Beach Grdens

Likte: Renhold, personale og service og fasiliteter
Overall it’s very nice hotel. Great location with respect to dining and shopping. The staff is very nice and helpful. Good breakfast.
Bodde her 3 netter i juli 2023
Svar fra Antonio Perez Rooms Controller Supervisor den 24. juli 2023
Dear guest,thank you for your review. We hope hosting you in the future.

10/10 – Utmerket

Barbara og Bridgeport

Bodde her 1 natt i juli 2023
Svar fra Antonio Perez Rooms Controller Supervisor den 24. juli 2023
Dear guest,thank you for your review. We hope hosting you in the future.