We would like to thank you for your comment. We are working hard to keep improving. Best regards.

Estimado huésped,Valoramos el tiempo invertido en escribirnos y el habernos elegido como su destino de vacaciones.Al momento de reservar puede observar en la pagina web las opciones de hospedaje disponible: alojamiento y desayuno y solo alojamiento.Lamentamos cualquier mal entendido que esto pudiera haber causado.Saludos cordiales,

Dear guest,We appreciate the time you took to write to us.We are sorry to hear that your stay did not meet your expectations. We are always open to listening to our guests in order to offer an increasingly improved experience.We hope you will give us a second opportunity to stay in our facilities.Best regards,t

Dear guest,We are sorry to hear that your vacation with us did not meet your expectations.The experience of our guests is of the utmost importance, so we will take note of all your observations and pass it on to the corresponding departments to take corrective measures.We hope you will give us a second chance to stay with us.Kind regards,

Dear guest,Thank you for taking some of your time to write to us.We are glad to know that you were able to enjoy your stay, our mission is that those who visit us live a memorable experience.Your observation is well received and will be taken into account, we are always open to listen to our guests.We hope to see you soon.Best regards,

Estimada huésped,Valoramos el tiempo invertido en escribirnos.Sus observaciones en relación a nuestra oferta gastronómica y servicio en general, serán comunicadas a los departamentos correspondientes para tomar las acciones de lugar.Que viva una gran experiencia, es parte de nuestra misión.Será un honor volver a servirle.Saludos cordiales,

Dear guest,Thank you for taking some of your time to write to us.We are glad to know that you felt comfortable with the attention received from our team of collaborators.We invite you to continue choosing us as your vacation destination.Kind regards,

Dear guest,Thank you for taking some of your time to write to us.We are glad to know that you were able to enjoy your stay, our mission is that those who visit us live a memorable experience.We invite you to continue choosing us as your vacation destination.Kind regards,

Dear guest,Your opinion is very important to us, we are always constantly improving, for this reason the aspects mentioned for you will be taken into account.We hope to have you once again in our facilities to offer you an unforgettable experience as you deserve.Best regards,

Caro ospite,Ti ringraziamo per aver dedicato un po' del tuo tempo per condividere i dettagli del tuo soggiorno.Siamo spiacenti che tu abbia riscontrato situazioni atipiche del nostro marchio di servizio, la tua recensione non è sicuramente l'impressione che vogliamo lasciare i nostri stimati ospiti.Ti preghiamo di accettare le nostre sincere scuse per qualsiasi incidente causato dalla nostra parte.Ci auguriamo di avere un'altra opportunità per darti il benvenuto per offrirti il trattamento che meriti.Distinti saluti,

Estimada huésped,Nos place saber que pudimos llenar todas sus expectativas y que disfruto a plenitud su estadía.Le externamos la invitación a seguir eligiéndonos como su destino de vacaciones.Saludos cordiales,

Estimado huésped,Apreciamos la valoración otorgada a nuestro hotel.Sus observaciones son de gran importancia para nosotros, pues nos muestras las áreas en las que debemos poner mayor esfuerzo, para mantener una evolución constante de nuestros servicios.Será un honor volver a recibirle.Saludos cordiales,

Dear guest,We value the score given to our hotel and we hope you will give us another opportunity to improve it.Your observations are well received, We are constantly evolving so that each experience offered exceeds the previous one.Kind regards,

Dear guest,Thank you for choosing us as your vacation destination.The comments made to our gastronomic offer are well received, as we are always open to continuous improvements.We look forward to a second opportunity to improve your recent experience.Kind regards,

Dear guest,We appreciate the time you took to write to us.We are sorry to hear that your stay did not meet your expectations. We are always open to listening to our guests in order to offer an increasingly improved experience.We hope you will give us a second opportunity to stay in our facilities.Best regards,

Dear guest,We are sorry to hear that your vacation with us did not meet your expectations.The experience of our guests is of the utmost importance, so we will take note of all your observations and pass it on to the corresponding departments to take corrective measures.We hope you will give us a second chance to stay with us.Kind regards,

Dear guest,Thank you for taking some of your time to write to us.We are glad to know that you felt comfortable with the attention received from our team of collaborators.We hope to have you once again in our facilities to offer you an unforgettable experience as you deserve.Best regards,

Dear guest,We value the score given to our hotel and we hope you will give us another opportunity to improve it.Your observations are well received, We are constantly evolving so that each experience offered exceeds the previous one.Kind regards,

Dear guest,Thank you for taking some of your time to write to us.We are glad to know that you were able to enjoy your stay, our mission is that those who visit us live a memorable experience.We invite you to continue choosing us as your vacation destination.Kind regards,

Estimada huésped,Gracias por tomar parte de su tiempo para escribirnos.La experiencia de nuestros clientes es de vital importancia, por lo que sin dudas estaremos tomando en cuenta cada una de sus observaciones.Esperamos contar una vez más con su presencia en nuestras instalaciones.Saludos cordiales,

Estimado huésped,Apreciamos el haber tomado parte de su tiempo para compartir los pormenores de su estadía.Lamentamos que se encontrara con situaciones atípicas de nuestra marca de servicio, su reseña en definitiva no es la impresión que le queremos dejar a nuestros valiosos huéspedes. Reciba nuestras sinceras disculpas por cualquier incidente causado de nuestra parte.Esperamos tener una nueva oportunidad de recibirle para ofrecerle el trato que se merece.Saludos cordiales,

Dear guest, Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments have been shared with the head departments involved. Certainly, our guests’ feedback are the best tool we can use to improve our services, and you can be self-confident we will be taking corrective measures to prevent any future occurrence. With that been said, it would be a pleasure for us to welcome you back during a future visit. Kind regards,

Estimado huésped, Extendemos nuestra gratitud por su visita y valoración. Sus observaciones son muy importantes para nosotros y nos muestran los aspectos a los que debemos prestar especial atención con el fin de seguir mejorando nuestros servicios. Será un honor volver a recibirle. Saludos cordiales,

Dear guest, We appreciate the time you have invested in sharing your experience. We are sorry on this occasion that we did not meet your expectations. We are always open to listening to our guests in order to maintain a constant improvement of our services. We inform you that we have different lodging options: room only, bed and breakfast and all-inclusive, in that sense the services to receive are based on what was reserved, if the guest wishes to change the category they must pay the corresponding cost. We hope to be able to serve you again in the future. Kind regards,

Dear guest, We appreciate the distinction made to our beautiful beach and to the attention received by our team of collaborators . Your observations are well received, We are constantly evolving so that each experience offered exceeds the previous one. Kind regards,

Dear guest, We appreciate your loyalty over the years and the time you have invested in sharing your experience. We are sorry on this occasion that we did not meet your expectations. We are always open to listening to our guests in order to maintain a constant improvement of our services. We hope you give us a second chance, we promise you a renewed experience. Kind regards,

Estimado huésped, Agradecemos la valoración otorgada a nuestro hotel y esperamos nos brinde una segunda oportunidad para mejorar la experiencia. Será un placer volver a recibirle. Saludos cordiales,

Estimada huésped, Su opinión nos importa. Es a bien informarle , que contamos con varias opciones de hospedaje : solo alojamiento, alojamiento y desayuno y el todo incluido. Los servicios a recibir son en base a lo reservado. Lamentamos cualquier mal entendido que esto haya causado. Esperamos en una segunda oportunidad poder cambiar la opinión que se ha llevado de nuestro hotel. Saludos cordiales,

Dear guest, We appreciate the time you took to write to us. We are sorry to hear that your stay did not meet your expectations. We are always open to listening to our guests in order to offer an increasingly improved experience. We hope you will give us a second opportunity to stay in our facilities. Best regards,

Dear guest, We appreciate the time you took to write to us. We are sorry to hear that your stay did not meet your expectations. We are always open to listening to our guests in order to offer an increasingly improved experience. We hope you will give us a second opportunity to stay in our facilities. Best regards,

Dear guest, Thank you for choosing us as your vacation destination. We are pleased to know that you fully enjoyed your stay and that we met your expectations. We hope to see you soon. Kind regards,

Dear guest, We appreciate the distinction made to our beautiful beach and to the attention received from our team of collaborators. Your observations are well received and will be taken into account, we are always open to listen to our guests. We hope to see you soon. Best regards,

Dear guest, Your opinion is very important to us, we are always constantly improving, for this reason the aspects mentioned for you will be taken into account. We hope to have you once again in our facilities to offer you an unforgettable experience as you deserve. Best regards,

Dear guest, We appreciate the assessment given to our hotel. It will be an honor to welcome you once again. Kind regards,

Dear guest, Thank you for taking some of your time to write to us. We are glad to know that you were able to enjoy your stay, our mission is that those who visit us live a memorable experience. We invite you to continue choosing us as your vacation destination. Best regards,