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Anmeldelser av Courtyard by Marriott Santiago Airport

3.5 out of 5
Courtyard by Marriott Santiago Airport
Av. Boulevard Aeropuerto Sur 9648, Pudahuel, Santiago, Region Metropolitana

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 113 av totalt 222 anmeldelser." "
Rangering på 8 − Bra. 61 av totalt 222 anmeldelser." "
Rangering på 6 − Grei. 22 av totalt 222 anmeldelser." "
Rangering på 4 − Dårlig. 9 av totalt 222 anmeldelser." "
Rangering på 2 − Forferdelig. 17 av totalt 222 anmeldelser." "

9,0/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Anette Nystad

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt for mellomlanding eller før avreise
Nært til flyplassen med shuttle transport hver hele time. Hyggelig personale, rene og pene rom med god størrelse. Enkel frokost
Bodde her 1 natt i april 2023
Svar fra Reservas den 3. mai 2023
Vi håper du kan besøke oss igjen for å gi deg en utmerket opplevelse og det viktigste for oss er at du får et godt inntrykk av oss.

8/10 – Bra

Martha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our family stayed here before a flight . The hotel was nice . We had a good dinner in the hotel . Access to the airport was easy . We would stay again .
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Natalia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Buen servicio
Bodde her 3 netter i mai 2024

2/10 – Forferdelig

ROBERTO MARTIN og TUXTLA GUTIERREZ

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
POR ERROR SE COMPRO ESTE HOTEL EN SANTIAGO DE CHILE, Y ERA PARA MEXICO CITY AEROPUESTO Y NO QUIZIERON HACER EL CAMBIO, CUANDO YO SOY CLIENTE POTENCIAL EN EXPEDIA.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Felipe

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Industrial zone. But Ok
Bodde her 1 natt i april 2024

6/10 – Grei

Charlotte

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

Nydia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

4/10 – Dårlig

Philander

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Open shower concept is not enjoyable, lets cold air in the shower. No face/wash cloth towels? Single use soap in one shower. 1 Bottle of water in the room isn't enough to make a coffee. Staff was not very helpful at the front desk. Left to figure out far too much as a foreign traveler. The guy who checked me in seemed to be upset he had to speak English and wouldn't charge the company account. I had to pay out of pocket which through my trip for a loop (Different amounts for Debit, than in using Credit this felt like a scam). The hotels Bartender and Male server were great, but all of the ladies were unwelcoming and un-attentive, despite seeing me every day and getting generous tips not even one proper greeting or smile. The hotel elevator works by fob, but if you are on the second floor it's roulette, as you will never know if your floor is properly selected. The indicator light was out in both elevators. This hotel is in an industrial area, surrounded by factories with electrified fences and security dogs. Hotel is a quality hotel, staff needs some work, location is fine if you want to be close to the airport but not hear planes. Nothing else of any value in walking distance.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Hannah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect place to stay! Near airport with transportation provided to the airport. Restaurant inside the hotel was very nice.
Bodde her 1 natt i mars 2024

8/10 – Bra

KReed og Plainfield

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was excellent. Very friendly. In-house restaurant had a limited menu. Shower is somewhat dangerous as the floor was slippery and had no gripping surface for feet. Conveniently located close to airport, and a shuttle to the terminal is available on the hour. Unfortunately, the several hotels in this area also attracts predators looking to rob tourists. O.K. if one remains in hotel and refrain from waking in the area.
Bodde her 3 netter i april 2024

8/10 – Bra

ALEJANDRA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Incluye transportación pero es imposible reservar para que vayan por ti al Aeropuerto, he tenido que tomar taxi , del hotel al aeropuerto todo bien.
Bodde her 1 natt i april 2024

10/10 – Utmerket

James og Oswego

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was beautiful and staff was very accommodating.
Bodde her 3 netter i april 2024

8/10 – Bra

Sarah

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Near airport which was not close to restaurants, shopping. Very industrial
Bodde her 3 netter i april 2024

10/10 – Utmerket

Sandra

Very nice beds and bathroom.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Gonzalo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Another excellent stay. Carolina is the lady who works in reception that I previously forgot to mention by name. The bar and restaurant staff are extremely welcoming and so to is Christian. Thank you, Gonzalo Goas
Bodde her 2 netter i mars 2024

6/10 – Grei

Nikolas

Likte: Renhold og overnattingsstedets bygg og tilstand
They stopped responding to messages about shuttle. There is no dedicated area at wirport. Had to get info booth to call them when i could not find shuttle. Not sure they ever came or would have if not picking another couple at that time. If u dont have a phone to be in contact with them, i would choose another hotel or take cheap bus to train station. Legit taxi booth wanted to charge me 20k to go these 3km. U cant walk it. Bus may stop here. I also paid extra for corner room and did not get one. Too tired to argue. Towels were filthy. NOTHING around here. Service was too slow at their restaurant to eat there. They give a tiny bottle of water. Water machine at gym was broken.
Bodde her 1 natt i mars 2024

8/10 – Bra

MIGUEL

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Gonzalo

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An excellent hotel with the most amazing staff. The receptionists are tremendous (especially Ninnan, Patricio and the young lady with the curly hair). The bar staff are equally excellent. Definitely recommended.
Bodde her 1 natt i mars 2024

6/10 – Grei

Serena og Penrith

It was ok.
Bodde her 1 natt i mars 2024

4/10 – Dårlig

fabien

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Disappointed. Very noisy. For diner, you have to wait like forever for taking the order. Shuttle to airport only every hour and too small (mine was already fully booked).
Bodde her 1 natt i mars 2024

8/10 – Bra

Maureen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect stay for flights out of SCL
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Catherine

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet, comfortable, delicious supper, convenient shuttle to airport.
Bodde her 1 natt i mars 2024

6/10 – Grei

Flavio

Likte: Personale og service og overnattingsstedets bygg og tilstand
Staff very attentive and helpful a little detail on the room the little shower cream and shampoo there were used previously and never changed it as well the coffee maker was dirty and only one capsule Totally not acceptable because it keeps us thinking if the room was never cleaned properly
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Anita

Bodde her 1 natt i februar 2024

4/10 – Dårlig

Emil

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
THE PROPEERTY DID NOT SUPPY FACE CLOTHS THERE WAS NO HAIR DRYER IN THE ROOM THERE WERE NO GLASSES TO TAKE MEDICINE WITH OR HAVE A DRINK CALLED FRONT DESK FOR HAIR DRYER AND NEVER CAME AS PROMISED. THE MORNING COMPLENENTARY BREAKFAST WAS EXCELLENT
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Talitha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location close to the airport. Good food and service.
Bodde her 2 netter i februar 2024

8/10 – Bra

Richard

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Richard

Likte: Renhold
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Maria Fernanda

Bodde her 1 natt i februar 2024

10/10 – Utmerket

angela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient to airport and good value
Safe and quiet neighborhood with secure parking. Room was clean & comfortable, although I wish they had a shower wand instead of just a rainfall showerhead. Shower was a little slippery - I had to use a towel for a bathmat. Breakfast buffet was plentiful and delicious with lots of variety. We didn't expect to need the airport shuttle at night, but then we did, and we couldn't reach the hotel to arrange it. But the shuttle the next day was good.
Bodde her 1 natt i januar 2024

6/10 – Grei

Heather

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Do not give them your credit card details if you have prepaid your room. Room was good, restaurant ok. It’s good for a lay over but I’ve never stayed anywhere surrounded by electric fence before.
Bodde her 1 natt i februar 2024

8/10 – Bra

David

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Short stay in a great city!
We arrived late (nearly midnight after the lone migration line) so we were not able to take advantage of the shuttle. service. Our stay was actually Sat 1/27 to Sun 1/28. Your front desk staff, particularly your young apprentice and your staff of drivers,, were very helpful in storing our luggage and arranging transportation to the funicular and enabling us to enjoy our short stay in Santiago.
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
No running water & no offer to help
The hotel’s water completely cut off mid morning. In the end, had to wash shampoo and soap out of our hair using mineral water, which took the hotel over 30 minutes to find. The water was off for several hours. Nothing offered in the way of compensation or anything at all for this. The hotel tried to not even mention it.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

MANUEL og LAKELAND

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Brian

Reiste med partner
I recommend this hotel
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Ronda K.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
OASIS near SCL airport Ideal for pre or post cruise Friendly knowledgeable staff Great breakfast buffet included. Delicious, economical dining lunch and dinner. Spacious immaculate rooms with AC Ask front desk to borrow adapter for your electronics We will definitely stay here again
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Fernando

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Buena experiencia
Muy bien,el transporte amigable
Bodde her 1 natt i januar 2024

6/10 – Grei

James

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Not up to Marriott standards
Not a great Marriott experience. In our stay a week earlier the air on was broken. Moved rooms. This time the cold water was turned off at the sink and control knob below missing. Also air on was marginal. Returning from mediocre breakfast we were locked out of our room. New key. Marriott, you can do better.
Bodde her 1 natt i januar 2024

8/10 – Bra

Jana

Reiste med partner
Likte: Fasiliteter
They should give a warning to travelers that the water, while potable, may still give one a severe case of food poisoning- like symptoms. We drank water from the tap and both of us were very very sick the next day.
Bodde her 3 netter i januar 2024

8/10 – Bra

INGREED LORENA

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Veronica

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel was very nice and the staff very helpful and nice. However, the food was terrible!
Bodde her 1 natt i januar 2024
Svar fra Catalina Silva den 18. jan. 2024
Thanks for your comment.It's very important to us, we are really sorry for the inconvenience with the food.

8/10 – Bra

Erin og Cary

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Catalina Silva den 18. jan. 2024
Thanks!

2/10 – Forferdelig

Tarun

Likte: Renhold
Poor quality food
Bodde her 1 natt i januar 2024
Svar fra Catalina Silva den 9. jan. 2024
Thanks for tour comment.We're really sorry for the inconvenient.If the something we can do, let me know.

6/10 – Grei

Yinghui og Raleigh

Bodde her 1 natt i januar 2024
Svar fra Catalina Silva den 9. jan. 2024
Thanks ! I would like to know what happened during your stay.

2/10 – Forferdelig

Alvaro

Bodde her 1 natt i januar 2024
Svar fra Catalina Silva den 8. jan. 2024
Buenas tardes, nos gustaria saber que inconvenientes tuvo durante su estadia para poder ayudarlo

2/10 – Forferdelig

graciela maria ilse

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Al llegar al check in nos informaron que no había llaves entonces el personal de recepción tenía que acompañar a cada huésped a su habitación para abrir con llave maestra. Sólo una persona en recepción, por lo que el proceso fue tardado. El shuttle al aeropuerto es insuficiente.. y se tiene que avisar por mail, cosa que no me dijeron al hablar al hotel, tuvimos que pagar un taxi de 20 USD
Bodde her 1 natt i januar 2024
Svar fra Catalina Silva den 8. jan. 2024
Sra Graciela, lamentamos mucho los inconvenientes que tuvo en su estadía, estamos trabajando en las mejoras del servicio para entregar calidad a nuestros huespedes.

10/10 – Utmerket

Alberto

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente atención
Excelentes instalaciones muy cerca del aeropuerto, con muy buen restaurante, habitaciones muy amplias
Bodde her 1 natt i januar 2024
Svar fra Catalina Silva den 8. jan. 2024
Muchas gracias por su comentario. Esperamos vuelva pronto, muchas gracias por su preferencia.

10/10 – Utmerket

Mario

Likte: Overnattingsstedets bygg og tilstand
Accequible y Buen Servicio
Bodde her 1 natt i januar 2024
Svar fra Catalina Silva den 9. jan. 2024
Muchas gracias por su comentario, esperamos vuelta pronto con nosotros.Muchas gracias por su preferencia.

8/10 – Bra

Andrey

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bom hotel
Bom hotel em termos de preço e localização para pernoitar
Bodde her 1 natt i desember 2023
Svar fra Catalina Silva den 18. jan. 2024
Thanks for your comment.it's really important to us

8/10 – Bra

Ariel

Likte: Renhold og personale og service
Lack of amenities for entertainment and comfort. Still a good option for just one night.
Bodde her 1 natt i desember 2023
Svar fra Reservas den 18. jan. 2024
.