Rom – standard, 1 queensize-seng, ikke-røyk | Barnesenger (inkludert), wi-fi (inkludert) og sengetøy
Sjekk tilgjengelighet

Anmeldelser av Motel 6 Santa Rosa, NM

2 out of 5
Motel 6 Santa Rosa, NM
3400 Will Rogers Dr, Santa Rosa, NM

Anmeldelser

6,6
Rangering på 10 − Utmerket. 162 av totalt 783 anmeldelser." "
Rangering på 8 − Bra. 211 av totalt 783 anmeldelser." "
Rangering på 6 − Grei. 175 av totalt 783 anmeldelser." "
Rangering på 4 − Dårlig. 114 av totalt 783 anmeldelser." "
Rangering på 2 − Forferdelig. 121 av totalt 783 anmeldelser." "

6,8/10

Renhold

7,8/10

Personale og service

6,0/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Rune og Farsund

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Helt ok i ft pris. Rene men slitte rom. Hyggelig kar i resepsjonen. En del kakerlakker rundt motellet/utvendig. Ikke noen på rommene. Vi hadde 4 rom.

2/10 – Forferdelig

Pedro

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
There was a bug in my room. The bathroom was dirty.
Bodde her 1 natt i mai 2024

8/10 – Bra

Steven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Nancy Y. den 23. mai 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 – Utmerket

Cynthia

Likte: Renhold og fasiliteter
Clean easy check.in personable helpful.personel. a young man specifically.
Bodde her 1 natt i mai 2024
Svar fra Brand Experience Team den 21. mai 2024
Hi CynthiaWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 – Utmerket

Cynthia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I was greeted by smiling helpful customer service, checkin was easy, rooms were clean.
Bodde her 1 natt i mai 2024
Svar fra Brand Experience Team den 15. mai 2024
Hi Cynthia, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

4/10 – Dårlig

Kathy

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Staff was courteous, but bed smelled of urine, room was small & poorly organized. Wifi off line. There are many other motels in Santa Rosa.
Bodde her 1 natt i april 2024
Svar fra Brand Experience Team den 1. mai 2024
Hi Kathy, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

4/10 – Dårlig

MARY MARGARET

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lights didn't work above bed. Not replaced when management advised. Room was bare of any amenities. No microwave, coffeepot or refrigerator. Room only marginally clean. Slight unpleasant smell. Door didn't seem secure as a gap was visible around it. Price seemed to be the only advantage. The rooms next to the interstate were noisy but that could reasonably be expected with the truck traffic.
Bodde her 1 natt i april 2024
Svar fra Brand Experience Team den 1. mai 2024
Hi Mary, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

10/10 – Utmerket

Leslie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was fine for our 1 night stay
Bodde her 1 natt i april 2024
Svar fra Brand Experience Team den 2. mai 2024
Hi Leslie, Thank you for the 5-star rating!Natalie #Team6

8/10 – Bra

Peter

Thanks
Bodde her 1 natt i april 2024
Svar fra Brand Experience Team den 24. apr. 2024
Hi Peter,Thank you for positively rating your stay!Lilith#Team6

10/10 – Utmerket

Tamia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Peaceful sleep
Bodde her 1 natt i april 2024
Svar fra Brand Experience Team den 24. apr. 2024
Hi TamiaThanks for your review, we really appreciate the support. Lilith#Team6

10/10 – Utmerket

PHONG og Lemon grove

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like
Bodde her 1 natt i april 2024
Svar fra Brand Experience Team den 24. apr. 2024
Hi Phong,Thank you for the perfect rating!Lilith#Team6

8/10 – Bra

helen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean. Traffic noise from highway
Bodde her 1 natt i april 2024
Svar fra Nancy Y. den 18. apr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 – Bra

Jeff

Likte: Renhold og personale og service
It was nice
Bodde her 1 natt i mars 2024
Svar fra Nancy Y. den 18. apr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Utmerket

Jolene

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Brand Experience Team den 18. apr. 2024
Hi Jolene,Thank you for the perfect rating!Lilith#Team6

2/10 – Forferdelig

Shelley

Reiste med partner, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was one of the worst lodging experiences I've ever had and I'm 66 years old and travel fairly often.
Bodde her 1 natt i april 2024
Svar fra Nancy Y. den 18. apr. 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 – Utmerket

Anna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Brand Experience Team den 4. apr. 2024
Hi Anna,Thank you for the perfect rating!! Maz K.#Team6

4/10 – Dårlig

Mitchell

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
you get what you pay for. Some motel 6's are ok. this one was a dissapointment.
Bodde her 1 natt i mars 2024
Svar fra Nancy Y. den 3. apr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 – Bra

William

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked area my dog not so much. Sand biers
Bodde her 1 natt i mars 2024
Svar fra Brand Experience Team den 27. mars 2024
Hey William, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 – Forferdelig

Ernesto

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front desk attendant didn’t know what he was doing, he wanted to charge me again for the room, when I had already paid on expedia platform. Also the toilet was super dirty from the inside it wasn’t white it was literally brown.
Bodde her 1 natt i mars 2024
Svar fra Nancy Y. den 20. mars 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 – Bra

Denice

Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Christy

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was very very dirty
Bodde her 1 natt i mars 2024
Svar fra Brand Experience Team den 12. mars 2024
Hi Christy,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 – Dårlig

Kimberly

Likte: Personale og service
Likte ikke: Renhold
Svar fra Brand Experience Team den 7. mars 2024
Hi Kimberly,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 – Grei

Dianna

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Fernando

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It isn't the best Motel 6 but if you just need a place to stay it will do.
Bodde her 1 natt i februar 2024
Svar fra Brand Experience Team den 14. feb. 2024
Hi Fernando,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 – Utmerket

Angel

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Reyes

Likte: Personale og service
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Mildred

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very friendly
Bodde her 1 natt i januar 2024
Svar fra Nancy Y. den 17. jan. 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 – Forferdelig

Christy

Bodde her 1 natt i desember 2023

6/10 – Grei

Joe

You get what you pay for. Not bad not great. Mattresses are whipped!
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 9. jan. 2024
Hi Joe, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Utmerket

John

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything went well.
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 9. jan. 2024
Hi John,Thank you for the 5-star rating!Lilith#Team6

2/10 – Forferdelig

Robert

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Santa Rosa Motel 6
One of the worst places we have ever stayed. The first room had dirty towels and some kind of animal hair in the bed. We were able to get a different room but the floor base strip was coming off the wall and the floor behind the toilet was cracked up and bare to the concrete.
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 9. jan. 2024
Hi RobertAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 – Forferdelig

David

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Avoid this one
I’ve stayed at many Motel 6s and I understand the value. However, this one is bad. Beds feel like sleeping on a pull out sofa at best. The mattresses are prob 10+ yrs old. Overall, rooms are in disrepair. Door to room so bent it wouldn’t seal when closed. Paid $82 for the night.
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 9. jan. 2024
Hi David,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Utmerket

Ivy

Bodde her 1 natt i desember 2023

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was small but fine. We left before coffee was out, which was fine, but the ice machine was empty. And all the pet waste stations were out of bags☹️
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 26. des. 2023
Hi Traveler, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 – Grei

Cesar

Bodde her 1 natt i november 2023

4/10 – Dårlig

Chris og Libertyville

Likte ikke: Fasiliteter
I guess you get what you pay for. Rooms smelt, funky, shower and toilet were very nasty. It was just me and I needed a place to sleep so it did its job.
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 26. des. 2023
Hi Chris, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 – Dårlig

Jean

Reiste med familie
Likte ikke: Personale og service og romkomfort
Very poor customer service.
The biggest issue I had was with the service staff. Our toilet foot plugged up. I first tried calling. When I tried calling from my room, I got a busy signal (i tried multiple times. ) When I tried calling from my cell phone, the number couldn't be completed. I walked over to the office. She said, "ooooo. I don't think there is anything I can do. I don't have any plungers. " She did take about a minute to look in the office, but they didn't have anything. When I asked if we could switch rooms, she asked, "How long have you been here? " I said we got here tonight. She responded with, "You've been here over an hour." I explained we went out to eat. She asked if we messed up the beds, and when she found out that we had already, she said, "Sorry, I can't help you. " So now we are stuck in a room with no working toilet. The room itself was plain. The beds were uncomfortable. I was glad i was only staying one night.
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 26. des. 2023
Hi Jean, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 – Utmerket

Aritra

Bodde her 1 natt i september 2023

10/10 – Utmerket

Jeffrey og Dallas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy access to I40
Bodde her 1 natt i desember 2023
Svar fra Brand Experience Team den 12. des. 2023
Thanks for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

8/10 – Bra

Bish

Bodde her 1 natt i desember 2023

6/10 – Grei

Darcey

Bodde her 1 natt i november 2023

6/10 – Grei

Krystal og Glendale

Likte: Renhold og personale og service
It is what you would expect for $100 less than surrounding hotels. Quite, clean but needs updates
Bodde her 1 natt i november 2023
Svar fra Brand Experience Team den 12. des. 2023
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Cameron A. #Team6

10/10 – Utmerket

Dale

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe and quiet.
Bodde her 1 natt i november 2023
Svar fra Nancy Y. den 5. des. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 – Forferdelig

Courtney

Bodde her 1 natt i november 2023

6/10 – Grei

William

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

8/10 – Bra

Kim

Bodde her 1 natt i oktober 2023

8/10 – Bra

Qing

good
Bodde her 1 natt i oktober 2023
Svar fra Nancy Y. den 7. nov. 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 – Utmerket

Adam

Bodde her 1 natt i oktober 2023

8/10 – Bra

Wallace og Sun City

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was right off the highway, not hard to find, What wasn't, so good was my room was in the back facing the highway. Lucky I had ear plugs.
Bodde her 1 natt i oktober 2023
Svar fra Nancy Y. den 7. nov. 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

4/10 – Dårlig

Blair

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Things Broken
internet did not work, and TV sound was not working.
Bodde her 1 natt i oktober 2023
Svar fra Brand Experience Team den 1. nov. 2023
Hi Blair,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6