Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This house was a HUGE disappointment! Upon arrival there was excrement by the driveway. Front porch had broken loveseat . Front lights didn’t work . Dirty rag on faucet of outside shower, that also didn’t work . Grill was not usable due to so much rust . House smelled musty and moldy . Dirtiest moldy kitchen mat , might be worse I have ever seen . Floors were not clean at all ! Fridge Water filter needed to be replaced , asked to be moved to a different house , after 2 hours of multiple phone calls that request was denied but was told maintenance would come next day to fix issues . Next day, cleaning lady came and cleaned floor but maintenance came and fixed nothing . He said the outdoor shower had been broken since the ice storm in Jan and they were waiting on a part , took water filter and never replaced . 24 hours after 1st complaint, manager called and apologized and offered 680$ discount , from an over $8000 original cost ! She also told me the water filter was on order but we never had filtered water for $ days . The pool alarm was broken and no one came to fix it ! Terrible customer service, and dirtiest house I have ever stayed , would NEVER use this company again !! We have been coming to 30 a for over 40 years and never experienced anything like this before .