Hoteller i Santa Fe

«Clean»

«The room stunk and the help could barely speak good English. The owner came pounding on my door at 11:00 am to tell me it was checkout time , but my checkout day wasn't until the next day. This place was a joke. I had to empty my own garbage. My toilet plugged up and the owner gave me the plunger and told me to bring it back when I was done. This place was a joke. What a waste of my hard earned money!!!!!!!!!»

«Mostly clean besides the chair in the room looked like it hadn’t been wiped off in a while and there was a spider web in the corner of the window. Staff was helpful and there is plenty of parking»

«Staff was accommodating, requested a ground floor room to avoid the stairs and they were able to put us in a room close to parking»

«Great location in Franklin! Shopping and restaurants nearby. We go to Franklin often as we have family there. This was very convenient to Mack Hatcher. Nice breakfast!»

«Although the room was two queens instead of the king we reserved it was immaculate and the housekeeping staff impeccable!»

«We had a nice 2 night stay.»

«Rooms are clean. Place is being remodeled. Night staff very friendly. Day staff not very friendly if you can find 1. Breakfast be sure you go early as its gone quickly.»

«Everything was great»

«The front desk employee was rude and wasn’t helpful. He seemed to be in a bad mood and didn’t even say welcome or anything like that. Other than that, the hotel was nice.»

«Absolutely horrendous! Do not stay here! We were supposed to stay four nights and didn't even want to stay one. Checked out by 8am the next day. Carpet was filthy. Bathroom was disgusting. It felt like the bathtub was going to fall through the floor...it was actually spongy. The ceiling in the shower was full of water damage, and the tiles bowed, like they were about to collapse. My parents stayed next door they had no toilet paper, and they woke up to a cockroach on the floor!»

«Clean room. Staff was friendly. Breakfast is a little bare.»

«Stayed overnight on our way to Florida. Clean facilities. Nice breakfast. Didn’t get to use the pool as we didn’t stay long enough. Nice hotel but a little pricey. $274 for one night.»

«Property was very dirty. Carpet needs replacing. Apparently an older hotel that needs work. Room was clean and beds were good as was breakfast. OK for a night to get off the road. Pool water appeared green; not sure the reason»

«It was very clean and comfortable. The staff was very polite and helpful. The only thing i wasn't particularly impressed with was the breakfast. Not a lot of items that i can eat. Healthier food items would be nice. We definitely will be staying there next year.»

«Comfortable»

«The hotel appeared clean, but both the lobby and our room had a noticeable urine odor. The lobby restroom smelled strongly of cat urine. It smelt like they had tried to use sprays to cover it up, but it didn’t work. Many walls had visible patches that were never properly painted or finished, especially in the bathroom. The lobby had grout, but it was just painted over, if you can image an old window from the 1900’s and they just kept paining over the window seals. The pool area was nice, but the ...

«Choose this over any other hotel in the area. Trust me.»