Hoteller i Santa Elena

«Clean and beautiful »

«I spent three nights and everything was fine. The place is clean and all the staff members I interacted with were very nice. The bedroom I had had a window to an indoor area but not to any exterior. I did not spend too much time in there so that was fine with me. If you are a light sleeper, you may have trouble as there is some noise and music at night from next door patios (restaurants, etc.). It is easy to walk to Isla de las Flores crossing the bridge and the new bus station is 7minutes away ...

«Great Staff Nice Room»

«This a newly build hotel. Everything looks so pretty! »

«Hôtel récent ( 2 ieme etage non terminé d un côté )très propre piscine un peu froide assez près de l île de flores»

«Es un hotel hermoso, excelente servicio te hacen sentir como en casa con comida deliciosa y tienen tours para conocer Petén. Me asombra su organización y planificación. »

«Vi fikk et trøblete opphold av flere grunner. Det var vanskelig å komme i kontakt med hotellet, samt vansker med kommunikasjon (manglende engelskkunnskaper). Hotellet var sjarmerende og vi ble servert god frokost.»

«Limpio y muy bonito. Tranquilo y a la orilla del lago. El ambiente muy agradable y la atención excelente. Todos desde recepción hasta los meseros fueron muy amables, nos ayudaron cuando lo necesitamos. El desayuno incluido delicioso y suficiente. Trae de todo. Muy accesible. »

«The staff members were very helpful. »

«The accommodation is advertized as "In the jungle" Not true. In some trees, sure but close to noisy road. Booking confirmation said includes breakfast. Not offered by lodge. Had to fight for it. Minimal bed linen. Would not visit again. »

«Quiet location on the lake. Food is good and the staff is very helpful.»

«The room was very clean, the staff went out of their way to be helpful. Especially Berna and Rosy. They were wonderful, Berna even went out of his way to get us a fresh coconut. We were treated like family and I want to make sure they get recognized. This is coming from a person that really doesn't like writing reviews. They really deserve recognition and praise! »

«Hotel was OK but definately not a "luxiurious 5 star" like the staff at the hotel seemed to think. Because of this the prices for meals and some transportation were ridiculous. We needed to take a shuttle from El Remate to Belize City and therefor needed a taxi from the hotel to El Remate (4 km). The hotel informed us this short trip would cost 40 dollars (!) When we called the tour company in El Remate the could come pick us up for 5 dollars. Also the hotel staff added a couple of false items ...

«Yes »

«Hice mi reserva y pago por medio de la pagina. Cuando llegue al hotel, me indicaron que no trabajaban con niguna pagina se hoteles y que no tenian mi reserva. Al contactarme con Hotels.com para conentarle el caso me indican que no se pudieron contactar con el establecimiento por lo que no me podian hacer un reembolso. He usado muchas veces Hotels.com y es la primera vez que me pasa esto, lamentablemente una lección de $100 :(»