Hoteller i Santa Clara-a-Velha

"The hotel overall was alright, and considering the price, what we got was okay. The room itself was excellent – very spacious, clean, and comfortable. However, we expected more from a five-star hotel. Staff service was underwhelming and communication difficult at times due to limited English. Except Lucas, he was great. Food was the biggest disappointment. For a hotel with “Health and Wellness” in the name, we expected nourishing meals. The breakfast buffet had fresh fruit, but gluten-free options were poor. The bread was inedible, and the gluten-free dessert was just plastic-wrapped sugar pastries. Staff showed little knowledge about intolerances or gluten-free diets. The early checkout breakfast package was another letdown. The night before, reception noted my request for gluten-free bread, eggs, butter, and fruit, while my partner expected a standard meal. What we actually received was just two hard-boiled eggs, a pear, and a small bottle of water to share – far below five-star standard. Many reviews mention the glass bathroom walls with no privacy. This is true, but our suite had an extra enclosed toilet, which we appreciated. For standard rooms, however, this could be an issue, especially for new couples. Amenities were fine but unremarkable, and the décor felt uninspired compared to the promise of a vibrant wellness retreat. Overall, there was a lack of refinement and congruence between what the hotel advertises and what it delivers."

"GO THERE!! Portimao was a great stay and also this hotel. One of the best breakfast i’ve had on a hotel. Should be 5 stars. If u consider staying in the Algarve, choose Portimão and this hotel. "

"Veldig kronglete å finne både parkering (ca300m unna hotellet) og selve hotellet. Mye enveiskjørt og stengte gater. Heldigvis er parkering inkludert. Bør nesten være det også til denne prisen. Veldig gode frokoster. Bestilte 5 etterfølgende overnattinger separat, og endte opp med å få 5 vinflasker som velkomstgave (1 for hver dag). Fantastisk yrende liv på hovedgaten som går utenfor/forbi hotellet om kveldene. Plenty muligheter for middags-variasjon med mange restauranter i samme gaten. Dedikert område med gratis (unntatt 1ste rad) solsenger på stranden nedenfor hotellet. Badehåndklær inkludert. Fin mulighet for lunsj på strandbarene i nærheten. Testet ikke casinoet. Veldig bra strand med fin sand. Noe bølger, som sikkert kan være krevende for noen, men morro for andre. Digg med balkong om kveldene. Kjøleskap og vannkoker på rommet. "

"Blir framstilt som at hotellet ligger rett ved stranden noe det ikke gjør. Suverent hotell ellers, men plasseringen trekker ned."

"Loved Portimao, and especially the beach, a lot more than this hotel. A standard room by charter hotel standards, very basic. If you prefer not to walk you can be driven around in a golf car. Staff not that smiling or friendly. Breakfast was okay, with a moderate selection - I missed having more healthy options. Overall, I expected better value for the money. This was the most expensive hotel per night on our trip, yet it delivered the least."

"Very nice place"