Hoteller i Santa Catarina Palopó

«Great place t»

«They are giving me a different room. »

«El hotel es impecable… muy lindo y bien cuidado! Da gusto estar en el jacuzzi.. y el área de piscina es lindisima! La comida muy buena y muy bien presentada..!»

«Staff is wonderful and very attentive, breakfast is great! Beds and pillows are super comfortable. »

«This night was plesant surprise for our fmaily of three. It was not only a place to stay it provided an experience we will never forget. First of all if you dont appreciate History or architecture go somewhere else this one is not for you. Others that do step in to Mayan inn to take a beautiful walk in the past. The room was elegant, the pieces of furniture exquisite 👌. The plumbing was a little bit lacking but the water was hot. I really appreciate how hard they have worked to keep the ...

«Clean place, great host, close to the city»

«Great restaurant, super friendly staff, nice boat tours»

«Do»

«Staff was very friendly and helpful. We went without power for one night due to storms but that was not the hotels fault. There also was a ton of ants and spiders in the bathroom but as it is basically outside that came expected. If you are staying in the dome, be prepared to hear everything that is going on outside till at least 10 at night»

«The hotel don’t mention that restroom is not in the room. Also there a lot of walking steps up hill. »

«Amazing customer service, attention to detail Lucy, Pablo and staff went above and beyond to make sure we had a great and pleasant experience. »

«Owners and staff were amazing. They lined up private tuktuks and boats when needed and gave great suggestions for places to visit on the lake. 10/10 recommend »

«staff was amazing, water heater didn't work properly, either way too hot or too cold. we were the only guest at the hotel for a couple of days and even that the breakfast was included , they couldn't bend the rules to let us eat before they started serving breakfast... you can only access the hotel by boat, and it is in the less populated area of the lake, making it harder to move around...»

«Somethings were amazing, the staff, the clean rooms, the wonderful food, and beautiful grounds, and magical massages. Somethings were less than wonderful, but take the good with the bad. The hot water is more along the line of warmish water. My rooms door knob broke, but was fixed the next day. »

«Check in policy is unclear. The cash policy is listed in FAQ but not noted in the auto message after booking or clearly displayed. It is also misleading when you’re required to leave a credit card for booking. Upon arrival I was told I had to make multiple transactions and my credit card company flagged it as fraud. I had use my limited international cellular service to contact customer service to resolve the issue. Then my room was infested with ants! They were in my bed and suitcase. I had to ...