Dear robert, We are grateful for your review of our hotel. Your decision to stay with us means a lot, and we are committed to ensuring that your next visit will be truly exceptional. Sincerely, Pablo Zuniga, GM

Dear Lien, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return. Best, Pablo Zuniga, GM

Dear Charnae, We're disappointed your time with us was anything less than perfect. We hope to share a more positive experience with you soon. Thank you for staying with us. Best, Pablo Zuniga, GM

Dear Blake, We are truly sorry that we did not meet your expectations and that you were dissatisfied with our services. Your feedback is incredibly important to us as it helps us make improvements for our future guests. We genuinely appreciate you taking the time to share your review with us. Your input is invaluable to us. Sincerely, Pablo Zuniga, GM

Dear jennifer, We are delighted to receive your positive feedback and wish to express our sincerest gratitude. We sincerely hope that you consider us as your preferred choice for any future plans and we look forward to serving you again soon. Best, Pablo Zuniga, GM

Dear Janine, Thank you for providing your feedback on your recent stay. We recognize that there were areas where we could improve, but we are happy to hear that you had a positive experience overall. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back soon. Best, Pablo Zuniga, GM

Dear Bill, I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with other travelers and us; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area. Sincerely, Pablo Zuniga, GM

Dear Ron, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Pablo Zuniga, GM

Dear Stephen, It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again. Best, Pablo Zuniga, GM

Dear Arianna, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Pablo Zuniga, GM

Dear William, We are sincerely sorry for your disappointment that you were unable to utilize the hot tub and that the happy hour ended at 7. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections. Sincerely, Pablo Zuniga, GM

Dear wanda, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. I'm sorry that we inconvenienced you with a room change. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Pablo Zuniga, GM

Dear Ashley, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you better in the future. Sincerely, Pablo Zuniga, GM

Dear Wilbur, We appreciate your kind review and are glad to know you enjoyed our hotel while you were our valued guest. We hope to see you again should your travels bring you back to our area. Best, Pablo Zuniga, GM

Dear Baldemar, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Pablo Zuniga, GM

Dear Mario, Thank you for your time in sharing your kind review, and please visit us again. Best, Pablo Zuniga, GM

Dear Peggy, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Pablo Zuniga, GM

Dear Macaria, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Pablo Zuniga, GM

Dear Annette, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Pablo Zuniga, GM

Dear Susan, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Pablo Zuniga, GM

Dear Michelle, Thank you for informing us that you had an amazing experience during your visit. We value your business and appreciate your patronage. Best, Pablo Zuniga, GM

Dear Jill, We are thrilled to receive your feedback! Thank you for choosing to stay with us. We look forward to welcoming you back soon. Best, Pablo Zuniga, GM

Dear Kristi, I can't thank you enough for writing and sharing this review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travelers know about your exceptional experience with us. Please come and see us again. Best, Pablo Zuniga, GM

Dear Kari, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Pablo Zuniga, GM

Dear Kenneth, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Sincerely, Pablo Zuniga, GM

Dear Laura, We appreciate your choosing us and are glad that you enjoyed your visit overall. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We hope to WOW on a return trip to our area. Best, Pablo Zuniga, GM

Dear Cassandra, We strive to provide our guests with exceptional service that keeps them returning to our property, so it is great to hear you will be back. Thank you for your support! Best, Pablo Zuniga, GM

Dear Santos, I am sorry that something impacted your satisfaction with our hotel. We appreciate you taking the time to share your review and hope to provide you with a WOW experience in the future. Thank you for staying with us. Sincerely, Pablo Zuniga, GM

Dear Julio Cesar, I'm glad that our location was convenient for your visit. It was our pleasure hosting you and we hope to do so again. Best, Pablo Zuniga, GM

Dear Javier Guidi, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Pablo Zuniga, GM

Dear JAVIER, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Sincerely, Pablo Zuniga, GM

Dear thomas, We appreciate your valuable feedback regarding your recent stay. While we acknowledge that there were some areas for improvement, we are delighted to hear that your overall experience was pleasant. Your kind words are greatly appreciated and we look forward to the opportunity of welcoming you back again soon. Best, Pablo Zuniga, GM

Dear Stephanie, Thank you for taking the time to share your experience and for championing our hotel! We are happy to know that we provided satisfying accommodations and service. We appreciate you choosing to stay with us. We're thrilled to learn we've earned your future business and we look forward to welcoming you back again soon. Best, Pablo Zuniga GM

Dear Daniel, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Pablo Zuniga, GM

Dear Sam, Thank you for making our day with your review! Your feedback lets us know that efforts across all departments are being noticed; I can’t wait to share your praise with our entire team! It was a pleasure to host you; please find a reason to visit again soon.Best,Pablo ZunigaGeneral Manager

Dear Katy, We are sorry to see that you chose to cut your time short with us. You are right in expecting meticulous accommodations and we apologize that fell short of expectations. We sympathize with your frustrations and would like to assure you that we will be communicating your review to our team so we may amend it to enhance guest satisfaction. Should your travels bring you back to our area, we hope you will think of us. Sincerely, Pablo Zuniga GM

Dear Jaime, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Pablo Zuniga GM

Dear English, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Pablo Zuniga GM

Dear Amy, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Pablo Zuniga GM

Dear Yolanda, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Pablo Zuniga, GM

Dear Bennito, Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to better serve you in the future. Sincerely, Pablo Zuniga, GM

Dear Rick, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Pablo Zuniga GM

Dear Timm, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you better in the future. Sincerely, Pablo Zuniga GM

Dear Anonymous, We apologize for your unpleasant experience during your stay with us. We are sorry that you found our bedding and climate control uncomfortable. Moreover, the safety of each of our guests is of utmost importance to us, and we are sorry that an inconsiderate guest acted in an unsavory manner. Please note, this is not typical of our hotel, and we thank you for your valuable feedback, which we will use to bring about positive changes. We hope you will consider staying with us again, as it was our pleasure hosting you and your family. Sincerely, Pablo Zuniga GM

Dear Michael, Thank you for taking the time to share your experience with your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. Sincerely, Pablo Zuniga GM

Dear Mark, Thank you for taking the time to review our hotel. I'm very sorry that your recent stay did not mirror your previous experiences. The details definitely do make a trip and we regret we missed the mark. I will present your review to my team so we may address your observations and find solutions to improve in the areas that were not satisfactory. Once again, on behalf of our entire team - I offer our apologies. We hope to have the opportunity to welcome you with the stay you’ve come to expect and deserve. Sincerely, Pablo Zuniga GM