Rom – standard, 2 queensize-senger | Safe på rommet, skrivebord, blendingsgardiner og strykejern/-brett

Anmeldelser av Olive Tree Inn & Suites

2.5 out of 5
Olive Tree Inn & Suites
1000 Olive St., San Luis Obispo, CA

Anmeldelser

5,4
Rangering på 10 − Utmerket. 2 av totalt 10 anmeldelser." "
Rangering på 8 − Bra. 2 av totalt 10 anmeldelser." "
Rangering på 6 − Grei. 0 av totalt 10 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 10 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 10 anmeldelser." "

6,0/10

Renhold

6,0/10

Personale og service

6,0/10

Fasiliteter

5,2/10

Overnattingsstedets bygg og tilstand

5,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Kimberly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra sp den 21. mai 2024
Dear Kimberly, Thanks for taking the time to rate and review. We are truly grateful for you.

4/10 – Dårlig

Glen

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra sp den 13. mai 2024
Dear Glen, "We're deeply sorry for your experience. We know we did not meet your expectations, and we're committed to making things right." "We take your feedback very seriously, and we're truly sorry about your negative experience.

4/10 – Dårlig

SallyJo

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
there was no hot water
Bodde her 1 natt i mai 2024
Svar fra sp den 7. mai 2024
Dear Sally Jo, we appreciate you sharing your experience with us. Sorry for inconvenient.

8/10 – Bra

Joel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy bien
Bodde her 2 netter i april 2024
Svar fra sp den 7. mai 2024
Dear Joel, Thanks for sharing your rating with us. We appreciate your feedback.

10/10 – Utmerket

Rosa

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I WAS VERY SATISFIED WITH THE SERVICE AND QUALITY FOR THE LOW PRICE PER NIGHT. I WAS NOT EXPECTING TO BE AS CLEAN AND SAFE. MY FAMILY AND I, WHERE VERY HAPPY TO HAVE STAYED HERE. ROSA N. FROM SAN DIEGO, CA
Bodde her 2 netter i mai 2024
Svar fra sp den 7. mai 2024
Dear Rosa, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

2/10 – Forferdelig

Richard

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The staff was terrible. At the reception the young man barely talked to us or helped us. He gave us a card to open our bedroom door, but it didn't work. We told him and he came to try open the door. However, he had success to open it after several tries. It was obvious the lock was partly broken. We insisted to get another room and we could finally got a room with a kind size bed, which I had previously booked. The room we got was not in good condition and needed to be renovated. The paint was not done behind the TV furniture, the curtains were torn, the armchair was fixed with a large tape, the sink had a crack and the towels were small and used by some many washing, they needed to be replaced. The only thing that was good is the bed; it was clean and comfortable.
Bodde her 1 natt i april 2024
Svar fra sp den 4. mai 2024
Dear Richard, We have just take over this property it's under new Owner and Manager, We're sorry to hear that you had a negative experience at our restaurant. We take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again. We will definitely take care of that.