Anmeldelser av The St. Regis Bahia Beach Resort, Puerto Rico

Sjekk tilgjengelighet

Anmeldelser av The St. Regis Bahia Beach Resort, Puerto Rico

The St. Regis Bahia Beach Resort, Puerto Rico

State Road 187 Kilometer 4.2, Río Grande

9,4

Suverent

9,8/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

10/10 – Utmerket

David

Reiste med familie

13. mai 2024

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

This was one of the best vacation spots in a very long time. Impeccable service and super friendly staff. I will be going back next year, and this time with my children.

Bodde her 2 netter i mai 2024

Svar fra Yorlianne den 14. mai 2024

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Alisa

28. apr. 2024

Bodde her 2 netter i april 2024

Svar fra Yorlianne den 26. mai 2024

Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Yanelis

Reiste med familie

15. mars 2024

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Best customer service we enjoy nature we will come back thank you

Bodde her 6 netter i mars 2024

Svar fra Osmelia Bauza den 15. mars 2024

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Crystal

Reiste med partner

23. feb. 2024

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Very friendly staff and comfortable rooms. The restaurants lack character, but the food was good.

Bodde her 4 netter i februar 2024

Svar fra Osmelia Bauza den 23. feb. 2024

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Thomas

Reiste med familie

19. feb. 2024

Great

Bodde her 3 netter i februar 2024

Svar fra Osmelia Bauza den 19. feb. 2024

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Sophia

12. feb. 2024

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

It was excellent

Bodde her 4 netter i februar 2024

Svar fra Osmelia Bauza Rosales den 19. feb. 2024

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Monica og ewing

Reiste med familie

22. des. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Bodde her 3 netter i desember 2023

Svar fra Osmelia Bauza den 23. des. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Lawrence

4. des. 2023

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Bodde her 4 netter i november 2023

Svar fra Rayda Y Mohsen den 5. des. 2023

Thank you for your feedback! We are happy you are enjoyed your stay.

6/10 – Grei

Ricardo

Reiste med partner, Forretningsreisende

26. nov. 2023

Likte: Personale og service og fasiliteter

We chose the hotel because of the St Regis brand and we knew it was going to be expensive, however it fell very short of our expectations. The rooms are lovely and big, it had everything except bed slippers which was shocking. I’m sure if I asked I would have gotten but I was shocked there weren’t slippers waiting. I was also surprised that it was a huge bath tub and not a Jacuzzi. The property was very quiet but of course it’s a Golf resort however, for that price there was not many options for food or anything else and we found it to be a bit boring for us. I would rate it really at a 3 because there was no value for all that money unless you’re playing golf.

Bodde her 4 netter i november 2023

Svar fra Sharon Gonzalez den 30. nov. 2023

Dear Mr. Ricardo,Thank you for choosing the St. Regis Bahia Beach to host your stay. Your experience of our beautiful property definitely does not reflect our standards, as providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of your expectations. I have shared your feedback with the entire leadership team, and we will do our best to ensure the issues mentioned do not occur again. We hope to be able to welcome you back in the future, in order to ensure you receive the St. Regis level of service we are proud to offer. We are at your disposition if there is anything we can do to make your next stay a memorable one.Sincerely,Sharon GonzalezGuest Services Assistant Manager

10/10 – Utmerket

Saeid

19. nov. 2023

Likte: Renhold

Bodde her 4 netter i november 2023

Svar fra Osmelia Bauza den 6. des. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Victoria

25. okt. 2023

Bodde her 5 netter i oktober 2023

Svar fra Neyshalie Parrilla den 16. nov. 2023

Thank you for staying with us. We appreciate your feedback!

2/10 – Forferdelig

Vera

Reiste med familie

23. okt. 2023

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

As someone wrote in another review this is a 3 star resort mascarading as a 5 star resort. But I'd correct this review and I would say this is a 2 start resort. They don't even use high quality linen and have a nerve to pad the mattress with a plastic mattress cover so the entire time I felt that I was sleeping in a hospital bed. There's absolutely no dining options at the hotel besides the bar and the breakfast and beach/lunch area and the WORST Greek restaurant I've even been to. The concierge sent us to the scariest Sushi place I've even been and I thought I was in an episode of Kill Bill. I thought we'd be killed. Good thing the taxi driver was waiting for us. Just unacceptable. Never again.

Svar fra Sharon Gonzalez den 24. okt. 2023

Dear Ms. Silver,Thank you for choosing the St. Regis Bahia Beach to host your stay. Your experience of our beautiful property definitely does not reflect our standards, as providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of your expectations. I have shared your feedback with the entire leadership team, and we will do our best to ensure the issues mentioned do not occur again. We hope to be able to welcome you back in the future, in order to ensure you receive the St. Regis level of service we are proud to offer. We are at your disposition if there is anything we can do to make your next stay a memorable one.Sincerely,Sharon GonzalezGuest Services Assistant Manager

10/10 – Utmerket

Brett

17. okt. 2023

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10-Star Resort

Amazing resort with a great staff!

Bodde her 3 netter i oktober 2023

Svar fra Yorlianne Molina den 17. okt. 2023

Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Mirza

15. okt. 2023

Likte: Renhold

Bodde her 3 netter i oktober 2023

Svar fra Osmelia Bauza den 16. okt. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Gail

11. okt. 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Bodde her 4 netter i oktober 2023

Svar fra Yorlianne Molina den 12. okt. 2023

Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Dan

Reiste med familie og små barn

8. okt. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Amazing experience.

Bodde her 4 netter i august 2023

Svar fra Osmelia Bauza Rosales den 8. okt. 2023

Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Anthony

Reiste med familie

2. okt. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Wonderful staff..A all a round

Bodde her 4 netter i september 2023

Svar fra Rayda Y Mohsen den 3. okt. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Leymar

Reiste med partner

1. okt. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Our stay was amazing

Bodde her 2 netter i september 2023

Svar fra Rayda Y Mohsen den 3. okt. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Mary

29. sep. 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

This property was Amazing. Everything was Wonderful.

Bodde her 3 netter i september 2023

Svar fra Rayda Y Mohsen den 29. sep. 2023

Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Aaron

Reiste med partner

17. sep. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

La propiedad es privada, hermosa y muy tranquila. Ideal para ir a descansar y en pareja

Bodde her 4 netter i september 2023

Svar fra Rayda Y Mohsen den 21. sep. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

KRUNAL

Reiste med partner

11. sep. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Highly recommended ✌️

Bodde her 3 netter i september 2023

Svar fra Joymiguel Ortiz Díaz den 27. okt. 2023

Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Francis

9. sep. 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Bodde her 3 netter i september 2023

Svar fra Rayda Y Mohsen den 18. sep. 2023

Thank you for staying with us! We appreciate your feedback.

10/10 – Utmerket

John Wesley

Reiste med familie

2. sep. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Private Beach

Bodde her 4 netter i august 2023

Svar fra Rayda Mohsen den 2. sep. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Rodrigo

Reiste med familie og små barn

27. aug. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Beautiful Property with all the amenities needed to enjoy multiple days. Great in-house restaurants. Polite and friendly staff. No need to leave the property. Nothing to do around the Rio Grande town, it seems to be very humble and forgotten.

Bodde her 3 netter i august 2023

Svar fra Rayda Y Mohsen den 18. sep. 2023

Thank you for staying with us! We appreciate your feedback.

10/10 – Utmerket

Nikolay

Reiste med partner

27. aug. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Absolutely incredible.

Bodde her 2 netter i august 2023

Svar fra Tainerys Dones den 27. aug. 2023

Thanks for staying with us. We appreciate your feedback!

6/10 – Grei

dharamjeet

Reiste med familie og små barn, Reiste med familie

15. aug. 2023

Likte: Renhold

Likte ikke: Personale og service

Staff in the dining area were slow to provide basic services like I ordered a bagel and cream cheese after 45 minutes I received the cream cheese but no bagel. Also paying over $700 per night and the tv was not working to catch up on news or sports.Situations like this the hotel should provide their customers with a credit. This is first time I stayed at this resort and I have no intention booking here again. My son and his wife with their 6 month baby ordered room service and after 3 hours and 3 follow up phone calls still no food and they went to bed starving. Total waste of money my family booked 3 separate rooms for this vacation we should be given back our money for this disaster.

Bodde her 3 netter i august 2023

Svar fra Rayda Y Mohsen den 18. sep. 2023

GreetingsThank you for choosing to stay with us. Your experience of our resort is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the entire leadership team, so we can do our best to ensure the issues mentioned do not occur again.We hope to see you again.

10/10 – Utmerket

lindsey

15. aug. 2023

Bodde her 3 netter i august 2023

Svar fra Rayda Y Mohsen den 18. sep. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Kia

10. aug. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

AMAZING!!!! That’s all I can say. The entire experience was amazing.

Bodde her 3 netter i august 2023

Svar fra Rayda Y Mohsen den 10. aug. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Matthew

Reiste med partner

7. aug. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

The property was luxurious. They were generous with helping us celebrate a special occasion. the Pool is open 24 hrs. (this is rare). The rooms were tastefully appointed, the staff overwhelmingly nice and accommodating, and it was only 2.5 miles from town - but felt isolated and tranquil. The private beach was second to none.

Bodde her 3 netter i juli 2023

Svar fra Rayda Y Mohsen den 8. aug. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Cortez

7. aug. 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Perfect! Thank you to the staff & employees

Bodde her 4 netter i august 2023

Svar fra Rayda Y Mohsen den 8. aug. 2023

Thanks for staying with us. We appreciate your feedback!

6/10 – Grei

Wanda og East Orange

7. aug. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

I had a garden view. But it looked more like a jungle. If you go to this hotel you really just need to go ahead and get the ocean view. Room service food is just ok. I ordered waffles that were rubbery. Staff is super nice. Room was clean. It was hot, but the Beach had the most wonderful cool breeze.

Bodde her 4 netter i juli 2023

Svar fra Rayda Y Mohsen den 8. aug. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Marianne

6. aug. 2023

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Bodde her 4 netter i juli 2023

Svar fra Rayda Y Mohsen den 8. aug. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Candace og Miami

Reiste med familie

5. aug. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Beautiful resort and amazingly nice people. Loved the scenery and the restaurants food was great!

Bodde her 1 natt i august 2023

Svar fra Rayda Y Mohsen den 8. aug. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Priscilla

Reiste med partner, Reiste med familie

2. aug. 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

This property is simply AMAZING! It is 45 minutes away from San Juan, but Ubers are easily accessible.

Bodde her 4 netter i juli 2023

Svar fra Rayda Y Mohsen den 2. aug. 2023

Thank you very much for staying with us. We are happy that you enjoyed your stay.

10/10 – Utmerket

Jason T

31. juli 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Bodde her 6 netter i juli 2023

Svar fra Rayda den 2. aug. 2023

Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Justin

Reiste med familie og små barn

30. juli 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Truly a 5 star experience.

Bodde her 3 netter i juli 2023

Svar fra Rayda Mohsen den 31. juli 2023

Thank you for staying with us. We appreciate your feedback!

6/10 – Grei

Wayne Martin

30. juli 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Likte ikke: Fasiliteter

I have 2 major issues with St. Regis the food is absurdly priced. Every meal you get with a 1 will cost you around 100$. Also, a somewhat hidden fee which is NOT included in your upfront # of nights stay is a 100$ per day Resort Fee! This is not known until you are already booked. The only way to know this is to open one of the .pdf documents they send you AFTER you book your reservation and click on "Resort Fee". I just got my receipt for the room services and food and noticed a 100$ DAILY resort fee. I then scoured my emails to try and find it, which I did. In conclusion, whatever the price you pay for your stay is, factor in an additional 300$ a day. 100$ for breakfast, (skipped lunch), 100$ for dinner, 100$ for the resort fee.

Bodde her 3 netter i juli 2023

Svar fra Rayda Mohsen den 31. juli 2023

Dear,Thank you for choosing to stay with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the entire leadership team.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.Sincerely,Rayda Y MohsenGuest Services Manager

2/10 – Forferdelig

Dhvanit

25. juli 2023

Likte ikke: Personale og service og fasiliteter

They agreed to late check out and then asked to leave immediately despite confirming 3 times with other staff members and butler before. It was extremely unpleasant experience to be forced out. There was no remorse and very arrogant behavior of front desk.

Bodde her 3 netter i juli 2023

Svar fra Rayda Y Mohsen den 25. juli 2023

Dear Dhvanit,Thank you for choosing to stay with us. Your experience of our resort is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the entire leadership team, so we can do our best to ensure the issues mentioned do not occur again.We hope to see you again. Feel free to let us know if there is anything we can do to make your next stay a memorable one.Sincerely,Rayda Y MohsenGuest Services Manager

6/10 – Grei

Subodh

Reiste med familie

25. juli 2023

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Bodde her 4 netter i juli 2023

Svar fra Rayda Mohsen den 25. juli 2023

Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Thomas John Pablo

Reiste med en gruppe

21. juli 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

This place is heaven! The hospitality is absolutely amazing. All of the amenities were absolutely great. Highly recommend and I look forward to returning soon!

Bodde her 9 netter i juni 2023

Svar fra Rayda Mohsen den 21. juli 2023

Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Paul

Reiste med familie

20. juli 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Fabulous experience!

Bodde her 6 netter i juli 2023

Svar fra Rayda Mohsen den 21. juli 2023

Thank you for staying with us. We appreciate your feedback!

8/10 – Bra

Timothy Ryan

Reiste med partner

17. juli 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Beautiful resort. Wonderful staff. Amazing private beaches and pools. Breathtaking golf course. Gardens and agauñas. Just be prepared to pay the max for everything. All of your meals, alcohol, spa packages, daily fees, amenity fees will add up quick.

Bodde her 3 netter i juli 2023

Svar fra Rayda Mohsen den 17. juli 2023

Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Lorraine

Reiste med familie

7. juli 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

We had the most amazing stay at St.Regis Bahia in Puerto Rico! The staff were so welcoming and always willing to help make our stay that more memorable. The pool area was spectacular and the ocean view magnificent. We will MOST definitely be back to visit ❤️

Bodde her 3 netter i juni 2023

Svar fra Rayda Y Mohsen den 8. juli 2023

Thank you so much for providing this feedback. We are very happy that you had a wonderful time in our Resort. We hope to see you back soon.

10/10 – Utmerket

Alexis

Reiste med en gruppe

6. juli 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

The entire stay was amazing! Everything was very organized. I didn’t have to worry about any logistics. The staff (all) were so friendly and helpful and you could tell they worked as a cohesive team. I’m very big into customer service, and they definitely delivered. The property was well maintained and clean. Dining options may not be plentiful, but the things we ate were all great. I definitely plan on visiting again and would highly recommend.

Bodde her 4 netter i juli 2023

Svar fra Rayda Mohsen den 6. juli 2023

Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Maral og Washington

5. juli 2023

Bodde her 3 netter i juli 2023

Svar fra Rayda Y Mohsen den 25. juli 2023

Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Tiffany

Reiste med familie og små barn, Reiste med familie

27. juni 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

The property and rooms are beautiful and clean. Staff is very friendly. The food is only okay and very expensive. Check in experience could have been better - our room was not ready until 5pm and we had two tired kids from a long travel day. We also had a very expensive restaurant charge that was not ours added to the bill and it was a pain to get it removed. That said, we would love to return some day and enjoy the property again!

Bodde her 4 netter i juni 2023

Svar fra Rayda Y Mohsen den 30. juni 2023

Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Jodi-Lynn

Reiste med partner

25. juni 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Excellent staff, great food, beautiful property.

Bodde her 4 netter i juni 2023

Svar fra Rayda den 26. juni 2023

Greetings Jodi-Lynn,Thank you very much for allowed us be part of journey. We are happy to know you had a wonderful time. We hope to see you soon. Thank you,Rayda Y MohsenGuest Services Manager

10/10 – Utmerket

Pedro

Reiste med familie

18. juni 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

The place is breath-taking, the beach and pool area are beautiful ,and the staff is friendly always ready to help.

Bodde her 5 netter i juni 2023

Svar fra Rayda Mohsen den 19. juni 2023

Thank you for the time to share your feedback. We are very happy to know that you had a memorable stay with us. We hope top see you soon. Regards,Rayda Y MohsenGuest Services Manager

10/10 – Utmerket

Mariono

15. juni 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Svar fra Rayda Mohsen den 19. juni 2023

Thank you for the time to share your feedback. We are very happy to know that you had a memorable stay with us. We hope top see you soon. Regards,Rayda Y MohsenGuest Services Manager

10/10 – Utmerket

Manish og Freehold

8. juni 2023

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

The property was well kept. It

Bodde her 5 netter i mai 2023

Svar fra Rayda Mohsen den 19. juni 2023

Thank you for the time to share your feedback. We are very happy to know that you had a memorable stay with us. We hope top see you soon. Regards,Rayda Y MohsenGuest Services Manager

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