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Anmeldelser av S.J. Suites Hotel

3 out of 5
S.J. Suites Hotel
Fortaleza Street N 253, San Juan

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 98 av totalt 260 anmeldelser." "
Rangering på 8 − Bra. 81 av totalt 260 anmeldelser." "
Rangering på 6 − Grei. 36 av totalt 260 anmeldelser." "
Rangering på 4 − Dårlig. 19 av totalt 260 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 260 anmeldelser." "

8,0/10

Renhold

8,6/10

Personale og service

6,8/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Greit hotell
Bodde her 1 natt i august 2022
Svar fra Team S.J. Suites Hotel den 20. sep. 2022
Thank you! We enjoyed having you and are happy that you enjoyed your stay! Please come again.

6/10 – Grei

Tor

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2022

8/10 – Bra

Tor

Reiste med familie
Likte: Personale og service
It`s ok..but
My room had no window, and very thin walls. My daughters room better. The lift was not orking during the entire stay. The place needs refurbishing. Om the plus side the staff where extremely service minded, and nice. The location in old SJ is perfekt, and the beds are comfortable. Decent sice fridge in the rooms. Price a bit high for the standard, but area is expensive in general, so great option if one a budget.
Bodde her 3 netter i februar 2022

8/10 – Bra

April

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
It’s was in a good spot for walking around and shopping
Bodde her 2 netter i april 2024

8/10 – Bra

Joaqin

Likte: Renhold
👍
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Keisha

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is always a pleasure to stay at and location is everything
Bodde her 4 netter i april 2024

8/10 – Bra

VICTOR ENRIQUE

Bodde her 2 netter i april 2024

8/10 – Bra

Juan

Likte: Renhold og fasiliteter
Cerca de todo Viejo San Juan. Limpieza exelente.
Bodde her 2 netter i mars 2024

8/10 – Bra

Stephanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good value and great location!
Bodde her 5 netter i mars 2024

10/10 – Utmerket

María de L

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel está bien ubicado y es económico. Tiene una sala común donde te puedes tomar un café gratis, además tiene un microondas disponible para todos los huespedes.
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

Andres

Reiste med partner
The property wasn’t ready when I check in it was late for two hours. I should get discount and plus they charge me $25 for a towel / when I don’t use public towels, I got my own personal towel
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Alicia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The staff was wonderful but the property needs work. Very dingy.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Sheryl

Reiste med partner, Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The location was great, and staff was friendly but the property smelled of mold. When waking up congested I knew I needed to leave early, I requested to check out early but was still charged for the second day of my stay.This property appears to recently been renovated, and essentially an empty room was sectioned off into individual rooms with very thin walls.
Bodde her 2 netter i mars 2024

8/10 – Bra

Kathleen

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Booked this to stay overnight coming and going for a cruise. Absolutely walkable even with our luggage to the dock. The gentleman at the front was accommodating and let us stow our stuff when we got there early. Unfortunately for some reason there were some guests who were essentially refusing to leave on time and left the premises in such a state that it was several hours before we could check in. The man was clearly embarrassed and couldn’t have been more apologetic. He offered us a no charge late stay the next day. We declined because our flight was early but he attempted to make it right and that’s appreciated. We were very understanding, yet tired so we opted to grab dinner he gave us a lovely recommendation for a close by restaurant. Came back, slept and grabbed an Uber in the morning. It was clean, quiet, safe and close to the departure for our cruise. Checked all our boxes.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Andrew

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super safe building close to all the happenings in San Juan. I stayed here before my Virgin Voyage.
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Dionne og Ventura

Bodde her 1 natt i mars 2024

10/10 – Utmerket

judith

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly and helpful. Had some problem finding place as cab dropped us off in wrong street, but desk clerk was able to help us find it.
Bodde her 2 netter i mars 2024

6/10 – Grei

CRISTIAN

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It is an old hotel in Old San Juan. The location is excellent! The hotel was very basic with a bed, a fridge and a closet. Very old and needs a good upgrade. The sink in the bathroom broke and the guy from the front desk came and looked at it but that was it...nobody came to fix it. Also the air conditioning never stops. It was cold and we were not the only ones complaining about it. The most upsetting part was that our room didn't have a window. When we went to the front desk to ask for a room with a window we were told that in San Juan the hotels don't have windows...you specifically have to ask for a room with a window. I had no idea that there are hotels without windows. In the end after a lot of insisting we got a room with a window. So when you book a room in any San Juan hotel and if you really need a window you have to ask for one! It was a first for us! I would only recommend this hotel just for the location.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

JOSE og Spring Valley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff at check in. Very friendly personnel.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Francisco

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is an excellent option: affordable, vary centric, with outstanding amenities. This is the best low-price hotel in San Juan.
Bodde her 2 netter i mars 2024

8/10 – Bra

John

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
The hotel is a great location in old San Juan. You can walk everywhere. The rooms were dirty and old. Blow dryer did not work. No controls for temperature. The hotel controls the temperature. We were only there for less than 24 hours so for the cheap price it was ok.
Bodde her 1 natt i februar 2024

8/10 – Bra

GIACOMO

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tutto molto bello pulito personale ok, unica cosa da segnalare aria condizionata centralizzata troppo freddo
Bodde her 4 netter i februar 2024

4/10 – Dårlig

Joan Y

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Property is EXTREMELY DATED in need of major renovations. Location is excellent! Overall, I didn’t feel safe staying at the property !
Bodde her 1 natt i mars 2024

8/10 – Bra

Rene

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location
Bodde her 2 netter i mars 2024

8/10 – Bra

Christine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the location of this place and the helpful staff. Our room was fine but the aircon was very cold. They tried to fix and there was some improvement but it didn’t last. We weren’t able to adjust ourselves. That’s the only downside.
Bodde her 2 netter i februar 2024

6/10 – Grei

Amit

Forretningsreisende
Likte: Renhold og personale og service
The hotel was decent but very old. The girl at the reception I believe her name was Vinccenza was a sweetheart and very accommodating. Initially when I got the room assigned I had to go back and ask to switch the room as it was in the corner and very dark with minimal light. I shared with her that I’m too claustrophobic and right away she moved me to a better room with brighter windows. The only drawback I felt was there is no thermostat in the rooms to control the temperature. The hotel sets the temperature for the entire hotel. Unfortunately it was hot for me to stay there during my 4 nights stay. I got a portable fan from a friend to use during my stay there. Also they advertise coffee/pastries but it’s just coffee but you have to go after 9am to get it as they don’t brew it before that. A little odd but that’s the only two things I can say were negative about the place. Room service was great and they were great with change of towels and making the bed everyday. Overall a decent place to stay for a lower price compared to other places nearby. It is definitely centrally located in old San Juan.
Bodde her 4 netter i februar 2024

4/10 – Dårlig

Arnold

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Stayed here one night, prior to our cruise. Great location in the old city. But a tired hotel with stained carpets, etc. The worst aspect was there was no control for the air conditioning ('central air' but no thermostat in the rooms). We had an interior room with no window and a constant flow of cold air, making the room feel more like an icebox. They provided us with extra blankets (which helped) and we wore toques to sleep!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Tatsuya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024

6/10 – Grei

Sylwester

Bodde her 1 natt i februar 2024

8/10 – Bra

Damaris

Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
Quiet, centralized, nice staff, it was a great experience.
Bodde her 1 natt i februar 2024

8/10 – Bra

Rondall

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a nice little hotel. The rooms are inexpensive compared to many in the area (it is a tourist destination) and the location is fantastic for walking around Old San Juan. The hotel was a little hard to find as the entrance is nondescript, but we eventually sorted that out. If you have a car you need to park elsewhere - we used La Puntilla parking lot less than a 10 minute walk away for $3 a day - as there is no chance of finding street parking. The hotel is a great place if you are looking for a base to explore the area, but is not a 'destination' in and of itself. There are no sweeping views of the coast, and no in house dining - if that's what you're looking for then this is not for you. The best part of this hotel is the staff. Cristobal at the desk is possibly the nicest and most helpful man you'll ever meet, and is a wealth of information on what's good in the area. If I return to PR I'll stay here again.
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Connie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff ver accommodating
Bodde her 4 netter i desember 2023

6/10 – Grei

Justin

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

8/10 – Bra

David

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the location of the place and all staff were courteous. Safe area, very vibrant. I was surprised the window was painted over making it so you felt like you were staying in a box. But, the room was clean and the AC worked. Would use this hotel again.
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Marco

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

6/10 – Grei

Josh

Reiste med partner
Likte: Personale og service
It was a simple boutique hotel. Nothing fancy, clean. Walkable to all of Old San Juan and cruise port. I would not rent a car and try to stay at S.J., just Uber or taxi. Our room was cold, we like cold sleeping but this crossed the line a bit. Staff was friendly.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Scott

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were early for check in but they let us check in. Not a fancy place but clean and convenient. Meets all of our needs Great staff and great place.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Mary

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very Old San Juan. Basic services great location. Good for short stay.
Bodde her 1 natt i januar 2024

8/10 – Bra

Arla og Riverdale

Bodde her 1 natt i januar 2024
Svar fra Rafael S den 24. jan. 2024
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

4/10 – Dårlig

cesar

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Candace

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Rafael S den 24. jan. 2024
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

10/10 – Utmerket

Beth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra Rafael S den 24. jan. 2024
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

2/10 – Forferdelig

Joselyn

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Very bad place to stay
Very bad experience to expensive for what you get. The room smells awful and bathroom tile floors were all scratched. The room very small no windows if you are claustrophobic avoided this place. Looks like the owner doesn't care about maintenance. The hotel should get some very good maintenance. I couldn't sleep with the smell in the room.
Bodde her 1 natt i desember 2023

6/10 – Grei

Armando

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The property has central AC, so you cannot adjust the room temperature to your liking.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Serafin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, accessible on foot to everything you want to do.
Bodde her 4 netter i desember 2023
Svar fra Rafael S den 24. jan. 2024
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

6/10 – Grei

Machiko

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Convinient area and friendly and helpful staff. Room was too cold. No coffee machine and room phone.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Roshan

Bodde her 5 netter i desember 2023

4/10 – Dårlig

luzmaria

Likte: Renhold og personale og service
Likte ikke: Fasiliteter
the room i got, had no windows. The only microwave is in the lobby, which closes after a certain time. I read that there were "business services" but yet there were no computers available to conduct business on. There is nowhere to regulate the a/c so you're stuck with whatever setting the building is on. The clerk was nice and that is the only good thing i have to say besides the place was clean. I wouldn't recommend and wouldn't rent this place again
Bodde her 4 netter i desember 2023

6/10 – Grei

Eira

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not happy
Not what you expect for $190. Very sparce room. AC in some rooms freezing and in others barely adequate. One night only for us, however would mot stay again.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Cynthia

Bodde her 2 netter i desember 2023