Nær stranden og hvit sand

Anmeldelser av Casa del Caribe Inn

2 out of 5
Casa del Caribe Inn
57 Caribe St., Condado, San Juan

Anmeldelser

6,8
Rangering på 10 − Utmerket. 305 av totalt 1008 anmeldelser." "
Rangering på 8 − Bra. 238 av totalt 1008 anmeldelser." "
Rangering på 6 − Grei. 178 av totalt 1008 anmeldelser." "
Rangering på 4 − Dårlig. 113 av totalt 1008 anmeldelser." "
Rangering på 2 − Forferdelig. 174 av totalt 1008 anmeldelser." "

7,2/10

Renhold

7,2/10

Personale og service

6,0/10

Fasiliteter

6,4/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Erlend

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Fryktelig dårlig støyisolert. Hørte tv’n fra naborommet veldig godt. Også en del bråk fra utsiden, ble rolig utover natten.
Bodde her 1 natt i februar 2019
Svar fra Ivelisse Medina, Manager den 28. feb. 2019
Takk for at du deler din erfaring. Mens vi er glade for å lese at ditt siste opphold hos oss var hyggelig, er vi like opptatt av å merke seg at resten din ble forstyrret av støyen fra omgivelsene. Vær sikker på at vår engeneeringsavdeling vil se på måter å ytterligere forbedre lydisoleringssystemet for våre gjesterom. Vi ser frem til å ønske deg velkommen til en bedre opplevelse.

8/10 – Bra

Asbjørn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ganske sentralt greit hotel.
Ganske sentralt greit hotel.
Svar fra General Manager den 13. feb. 2017
Thank you for your review. We hope to see you again soon. Take care.

2/10 – Forferdelig

Einar

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Sikkerheten ved hotellet var ikke god. Rommet hadde ingen rømningsveier. Det var ikke utstyrt med noe brandsikringsutstyr (en brandvarsler som ikke fungerte). Hotellet var uten resepsjon/nattevakt mellom kl. 1700 og 0800. Hotellbygget var ikke låst om natten. Bortsett fra en låst port i et gjerde, var det fritt frem for alle å ta seg inn i bygget. Med tanke på kriminaliteten i området var ikke dette betryggende. Det var vel derfor de forlangte full betaling for hele oppholdet ved ankomst ? Dette var ikke i henhold til avtalen med Hotels.com.
Svar fra General Manager den 11. des. 2016
Thank you for your review. We apologize for any inconvenience during your stay. We will take what you wrote to provide a better service in the future. Our property has smoke detectors in the main hallway as well as other fire detection and extinguishers on site.

10/10 – Utmerket

Skylar

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The owner Eddy was so kind and helped with anything we needed. House keeping was great and really the staff just went above and beyond. The street the inn is on is calm and close to lots or restaurants and bars, and a 3 minute walk from the beach. Thank you Eddy for everything!!
Bodde her 6 netter i april 2024
Svar fra Eddy den 29. apr. 2024
Dear Skylar,Thank you for staying with us. We appreciate your feedback,Best regards,Eddy,Casa Del Caribe Inn,In House Manager

2/10 – Forferdelig

Gail

Likte ikke: Personale og service
Bodde her 1 natt i januar 2024
Svar fra Ivelisse Medina den 29. apr. 2024
We regret that you were dissatisfied with your experience, and we apologize for any inconvenience caused. However, we would like to clarify that this reservation was marked as a no-show, and unfortunately, we did not have the opportunity to host you during your intended stay. If there were any issues or concerns regarding your reservation, we encourage you to reach out to us directly so that we can address them promptly.Thank you for your understanding.

2/10 – Forferdelig

Lonnie Allen

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This property did not look like the pictures. The pictures show a nice light and bright room. That wasn't the case.The courtyard is extremely dark as well as the gate at the entrance to the facilities. The room was dirty. There was long hair in the bed and the bathroom. There is mold on the shutters and no screens. There was hot water in the sink but not the shower. They gave you one bath towel for two people, one hand towel and one washcloth. The door knob was loose and we definitely didn't feel safe. You could hear the conversations of the people in the next room. We didn't stay.
Bodde her 4 netter i april 2024
Svar fra Casa Del Caribe Inn. den 27. apr. 2024
Hello!We appreciate you taking the time to share your feedback with us. We are truly sorry to hear about the discrepancies between your expectations and the actual experience during your recent stay. Your comments are valuable to us as they help us identify areas for improvement.We strive to provide accurate representations of our property through our photos, and we regret that this was not the case for you. Maintaining a high standard of cleanliness is a top priority for us, thats why we have a housekeeping team that is always there to help. Our front desk agents are always there to assist any situation but sadly we do not see any complaints during your 4 nights stay with us. Best regards,

8/10 – Bra

Emily

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The owner prefers you to do PayPal which was a little tricky for us. Was responsive when we were in country but less so out of the country. The apartment is located in a gated trailer park but is actually very adorable! Lockbox on the gate with the key. There are local roosters that will wake you up in the early morning so wear earplugs :-) apartment was beautiful and very clean. Fun little swings and things for kids plus a big patio. Saw a coqui frog on our car so cool. 5 minute walk to the beach.
Bodde her 1 natt i april 2024
Svar fra Ivelisse Medina den 26. apr. 2024
Thank you for your feedback. We appreciate your positive comments about the adorable apartment, cleanliness, and the convenient location near the beach. However, it seems there may have been a mistake as this description does not match the features of our property. We do not have a gated trailer park setting, local roosters, swings, or a lockbox on the gate.If you stayed at a different property, we recommend reaching out to that host directly with your review. If you have any questions or concerns about your stay with us, please feel free to contact us directly. We want to ensure that all our guests have an accurate and enjoyable experience at our property.Thank you again for your feedback and for bringing this to our attention.

8/10 – Bra

Donte

Reiste med partner
Likte: Personale og service og fasiliteter
Was good for a short stay and pricing. Area around was perfect for someone not looking to rent a car Uber was great and the inn was very easy to find as well as pool access at a sister location and beach towels. You get what you pay for.
Bodde her 3 netter i april 2024
Svar fra Casa Del caribe Inn. den 26. apr. 2024
Hello!Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your short stay and found our pricing to your satisfaction. Our team works hard to ensure our guests have a comfortable and convenient experience.It's wonderful to hear that you found the area surrounding our hotel to be perfect for your needs and that Uber was a convenient transportation option. We're glad you found us easily and that you were able to enjoy pool access at our sister location along with beach towels during your stay.Best regards,

10/10 – Utmerket

Anny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Ivelisse Medina den 26. apr. 2024
Amazing! Thanks for your 5 stars review. We love it!!!

10/10 – Utmerket

GOPINATH REDDY

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed for 6 days ..we used hotel just freshup and sleep ,storage .Preety good hotel and budget friendly and parking you have to part At (white line Side ⭐️⭐️⭐️ ) if you park on wrong line side parking fees 50$ and more over me and my wife loved it 😊 the Hotel owner is great person.
Bodde her 6 netter i april 2024
Svar fra Casa Del Caribe Inn. den 22. apr. 2024
Hello!We're so happy to hear you had a nice stay with us, hopefully we get to see you again!Best regards,

6/10 – Grei

Aj

Reiste med familie
Likte: Renhold
It’s not a fancy place. It has a bed a shower with no hot water and a TV and that’s all you really need if you’re doing it cheap
Bodde her 4 netter i april 2024
Svar fra Eddy den 19. apr. 2024
Dear Aj,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

10/10 – Utmerket

Saniyya

Reiste med en gruppe
Property is old Spanish style very convenient bus on the next block to of San Juan Starbucks and restaurants at the next corner Staff very helpful and friendly
Bodde her 7 netter i april 2024
Svar fra Eddy den 19. apr. 2024
Dear Saniyya,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

10/10 – Utmerket

Leslie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location is perfect! Staff is always present and available for any tips of things to do around. Walkable distance to bars and boardwalk.
Bodde her 3 netter i april 2024
Svar fra Eddy den 19. apr. 2024
Dear Leslie,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

8/10 – Bra

Leslie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location is perfect for walking activities Uber services are available at all times of day and the rates are very cheap. The staff is always attentive and provide list of activities to do around the island. Second time around staying there and will do it again! Manager on site Freddy is amazing.
Bodde her 4 netter i april 2024
Svar fra Eddy den 19. apr. 2024
Dear Leslie,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

4/10 – Dårlig

Rylie

Reiste med partner
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
bugs EVERYWHERE, the bed had been stained. and staff was never on the property. nearly impossible to lock the hotel door from the outside
Bodde her 4 netter i april 2024
Svar fra Eddy den 16. apr. 2024
Dear Rylie,Thank you for staying with us. Our front desk hours are from 7am to 11:30pm. We transfer our telephone line to our sister hotel around the corner everytime the front desk is either closed or in a break. However, we don't see any notes in your reservation folio regarding any issue. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

4/10 – Dårlig

Jamie

Property is no good no vending machines, ice machine is in the back of the building outside no microwaves my door don’t lock it came with a chain on the door the water don’t get hot
Bodde her 1 natt i april 2024
Svar fra Eddy den 15. apr. 2024
Dear Jamie,Thank you for staying with us. There is a microwave in the lobby. Your door lock is on the door handle and the chain comes for added security. Our front desk will assist you in any way possible. For hot water let it run for a couple of minutes and it will get hot.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

4/10 – Dårlig

Jamiseth Gallego

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Le falta mucho mantenimiento al hotel en general, casi nunca hay nadie en recepción, en 5 días solo fueron 1 vez a limpiar la habitación, no hay desayuno ni absolutamente nada allí para comer, ni un paquete de chips, ni agua, nada. Honestamente, no volveré.
Bodde her 4 netter i april 2024
Svar fra Eddy den 14. apr. 2024
Dear Jamiseth,Thank you for staying with us. We have water and coffee for the guests in the lobby and the front desk hours are from 7am to 11:30pm.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

10/10 – Utmerket

Mario

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Buenas atenciones excelente lugar
Bodde her 3 netter i april 2024
Svar fra Eddy den 14. apr. 2024
Dear Mario,thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

2/10 – Forferdelig

Zaida

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
It’s very dirty nothing like pictures… it’s pathetic smelling, owner very rude…there is no rating I didn’t even stay in the place… it’s very disgusting..
Bodde her 6 netter i april 2024
Svar fra Eddy den 11. apr. 2024
Dear Zaida,We are sorry that you did not check in for your reservation. Our check in starts at 4pm and ends at midnight However after check in hours we transfer our telephone line to our sister hotel around the corner lo assist late check ins like yours. The night shift front desk tried to assist you when you called the hotel to check in. Unfortunately, we can see on the notes of your reservation that you told our front desk that you wanted to cancel this non refundable reservation and you were instructed to contact Expedia directly.Best regards,Casa Del Caribe Inn,Reservations Department

2/10 – Forferdelig

Hailu og Jamaica Plain

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Eddy den 11. apr. 2024
Dear Hailu,We are sorry that you did not show up for your reservations. You were marked and charged as a no show.Best regards,Casa Del Caribe Inn,Reservations Department

4/10 – Dårlig

Marisol

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They showed photos on the page that actually had nothing to do with it, it was a terrible surprise when we arrived, they never came in to clean the room, they changed the towels and put toilet paper the day before we left there. The truth is that I felt cheated.
Bodde her 4 netter i mars 2024
Svar fra Eddy den 6. apr. 2024
Dear Marisol,We are very sorry that you felt that way. We don't have any notes on your reservation regarding any issues. Front desk is available to assist you with any service you may need. Our front desk hours are from 8am to 11:30pm. Best regards,Eddy,Casa Del Caribe Inn,In House Manager

8/10 – Bra

Segundo

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
cute place to stay near beach and many dining options down the block
Bodde her 4 netter i mars 2024
Svar fra Eddy den 5. apr. 2024
Dear Segundo,Thank your for staying with us. We appreciate your feedback. Best regards, Eddy, Casa Del Caribe Inn, In House Manager

8/10 – Bra

Margaret

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
If you’re looking for a budget place to stay, this was very affordable, and the staff was very kind and amenable. It is a very old building, but everything is clean and neat and the AC works great and it’s close to everything.
Bodde her 1 natt i mars 2024
Svar fra Eddy den 9. apr. 2024
Dear Margaret,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

10/10 – Utmerket

Jeffery J

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a very small property very close to restaurants and the beach. You can find a casino one block away. It is convenient and no-nonsense and simple. It was perfect for my stay - which was about exploring, relaxing, and some sunshine.
Bodde her 9 netter i mars 2024
Svar fra Eddy den 31. mars 2024
Dear Jeffrery,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

10/10 – Utmerket

Kimberly og Maybrook

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved how simple and it was just as pictured. No mold in bathroom. Non smoking facility which is great. Ac worked great! Comfortable bed and no problem checking in after hours. Staff was very friendly and the room was very clean. Walking distance to beach shops food! Could improve their outside appearance which has so much potential. Overall it was the perfect place for my fiancé and I for 5nights. Very family friendly
Bodde her 5 netter i mars 2024
Svar fra Eddy den 31. mars 2024
Dear Kimberly,Thank you for staying with us. We appreciate your feedback. Best regards,Eddy,Casa Del Caribe Inn,In House Manager

10/10 – Utmerket

Daniel

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is nice, Super friendly staff. We actually liked the vibe staying here made us feel like we were actually in Puerto Rico. Only down side is there is no parking at the property but if you’re patient enough you will find some.
Bodde her 5 netter i mars 2024
Svar fra Eddy den 29. mars 2024
Dear Daniel,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

10/10 – Utmerket

Ross

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra Eddy den 29. mars 2024
Dear Ross,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

6/10 – Grei

Juan og Rockford

Very close to a beautiful beach. Lots of restaurants around the area. No parking available, just in case you are renting a car.
Bodde her 2 netter i mars 2024
Svar fra Eddy den 29. mars 2024
Dear Juan,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

8/10 – Bra

Abena

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a nice small place for your peace. It’s decent as well and affordable for the price
Bodde her 5 netter i mars 2024
Svar fra Ambassador Team den 19. mars 2024
Thank you very mcuh

2/10 – Forferdelig

Juan Manuel Tánchez

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Por favor no quedarse en este hotel , la persona que limpia entro a mi habitación a “ limpiar “ y se robó 150 usd que tenía de efectivo aparte Mala higiene 0 amabilidad por parte del personal que labora Sucio Viejo Busque otro lugar es mi mejor consejo !!
Svar fra Ivelisse Medina den 19. mars 2024
Estimado huésped. Lamentamos escuchar sobre su experiencia y entendemos su frustración. Surge de nuestra investigación que su queja fue debidamente atendida y que no se encontró que la puerta de la habitación hubiese sido forzada y que ésta permaneció cerrada durante el día en cuestión. Nuevamente lamentamos lo sucedido. Estamos disponibles para más información a través de nuestro correo electrónico.

6/10 – Grei

Kelly

Reiste med partner
Update your listing to street parking which is not easy to find on weekends.
Bodde her 5 netter i mars 2024
Svar fra Eddy den 11. apr. 2024
Dear Kelly,Thank you for staying with us. There is free street parkind and a paid parking accros the hotel. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

10/10 – Utmerket

Anon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Don’t let the other reviews sway you away. If you need basic shelter over your head, then this property is great! I only needed a place to sleep. Other than that, I was constantly out and about. The beds are clean. The room is clean. The shower has good pressure. Yes, the ceiling tiles are mismatched and new paint could be used, but who cares!!! It’s cheap for a reason, and this property has exceeded my expectations. I would gladly stay here again. The area is safe, never felt threatened the whole 10 days I was there. If you are an adventurer, then this property is it!!!
Bodde her 9 netter i mars 2024
Svar fra Eddy den 18. mars 2024
Dear Anon,Thank you for staying with us. We are very happy to hear that you enjoyed your stay with us. We appreciate your feedback and look forward to hosting you again.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

4/10 – Dårlig

Sara

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Eddy den 18. mars 2024
Dear Sara,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

8/10 – Bra

Matthias Bernd

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Generally this is a perfectly located and very affordable place to stay. We stayed in room #1 which was spacious. I don't dare to complain due to the great affordability. People should be aware tho that they can't expect a 5 star hotel at this price. The building is not new and the room finishings, floors etc. are definitley worn. However, the cleanliness is very acceptable, sheets and towels were perfect, there was AC, a roku tv, clean shower/toilet... all you need for a good nights sleep. It was noisy but totally fine with earplugs (no windows but just shutters). I recommend this place if you just need a place to sleep over, shower etc. but won't spend a lot of time other than that inside the room.
Bodde her 2 netter i mars 2024
Svar fra Eddy den 18. mars 2024
Dear Matthias,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe In,In House Manager

10/10 – Utmerket

Peggy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The peoples are very friendly and polite
Bodde her 9 netter i mars 2024
Svar fra Eddy den 14. mars 2024
Dear Peggy,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

2/10 – Forferdelig

Patrick

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Horrible experience that left my girlfriend and I stranded in puerto rico in the middle of the night.
Bodde her 5 netter i februar 2024
Svar fra Eddy den 10. mars 2024
Dear Patrick,You had a reservation for check in on Feb 29, 2024 and check out on March 5, 2024. We sent you a message through Expedia asking for your estimated time of arrival on Feb 29, 2024 at 11:16 am. but you never responded. Check ins are from 4pm until midnight. However, we waited until 6:55am on March 1, 2024 to mark and charge your reservation as a no show. Best regards,Casa Del Caribe Inn,Resevations Department

2/10 – Forferdelig

Eric

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
This was without a doubt the worst experience my wife and I have had with a rental. And in fact there was no staff at the front desk to check us in in San Juan. We ended up going elsewhere that night but was charged for the room. We intend to complain to American Express and others about having been cheated.
Bodde her 1 natt i februar 2024
Svar fra Eddy den 10. mars 2024
Dear Eric,You had a reservation for check in on Feb 29, 2024 and check out on March 1, 2024. We sent you a message through Expedia asking for your estimated time of arrival on Feb 29, 2024 at 1:45pm. but you never responded. Check ins are from 4pm until midnight. However, we waited until 6:55am on March 1, 2024 to mark and charge your reservation as a no show. Best regards,Casa Del Caribe Inn,Resevations Department

6/10 – Grei

Wesley Allen

Reiste med partner
Likte ikke: Personale og service
I really liked the location. This inn has the potential to be great. It seemed rather sad. Play some music when people are checking in. Have a small continental breakfast. A small bar. Mini fridge in rooms. Lights around the foliage. We met a guy named Eddy on our last day and he was very caring. He had been at the sister property the whole time we were there. I wish he had been there sooner. Beds were comfy and it was clean. Close to the beach. Good budget place.
Bodde her 3 netter i februar 2024
Svar fra Eddy den 1. mars 2024
Dear Wesley,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

6/10 – Grei

Ok Jung og Toronto

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Pros: It's amazing location. almost everything walking distance. friendly staff. Cons: No room service like daily cleaning. Wi-Fi wasn't work very well. hot water also sometime not working. Everybody have a same room key-doesn't feel safe. and can't open window. so room is dark and not enough to do much inside of the room. only one hanger in the closet and one chair (but no table) The idea of this Inn , if someone need just place of sleeping and store their luggages , its okay. but if you have families , then I recommend to go little better hotel with some of sunlight and space, have SOME STRONG Wi-Fi.
Bodde her 5 netter i februar 2024
Svar fra Eddy den 1. mars 2024
Dear Jung,Thank you for staying with us.We provide a special Key to our guest that will only open your room and no other room at the hotel but it will open the front door as well. Our Wi-Fi network requires that you press continue when you write the password. The front desk will help to connect if you are unable to connect. Best regards,Eddy,Casa Del Caribe Inn,In House Manager

4/10 – Dårlig

Michael og Dublin

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 11 netter i februar 2024
Svar fra Eddy den 1. mars 2024
Dear Michael,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

2/10 – Forferdelig

Nancy

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My hotel was very dirty. The bed in the hotel room had bed bugs. The door in the hotel room could not lock. Ended up leaving the hotel to go to a different one.
Bodde her 5 netter i februar 2024
Svar fra Eddy den 28. feb. 2024
Dear Nancy,We are sorry to hear that you did not like your room. These doors are to be opened from inside even if locked for hotel safety regulations. However, they can be locked pressing the lock button from inside and then close the door. The room was verified clean and everything was working well before you check in. We have a certified company that fumigates our hotel on a regular basis and there was no bed bugs in your room. Also we don't have any complain from you in your reservation notes. We have wanted you to tell our front desk about any of those issues that you are bringing in at this review.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

2/10 – Forferdelig

orlando

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The facility is nothing like what’s described as.
Bodde her 3 netter i februar 2024
Svar fra Eddy den 28. feb. 2024
Dear Orlando,Thank you for staying with us. We are sorry you did not enjoy your stay. Best regards,Eddy,Casa Del Caribe Inn,In House Manager

8/10 – Bra

Terra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Flight was delayed for 12 hours so we needed a room for the time until the next flight. The staff was very accommodating in helping us get a room while we had to wait for our flight. Thank you again!
Bodde her 1 natt i februar 2024
Svar fra Eddy den 19. feb. 2024
Dear Terra,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

10/10 – Utmerket

Yazminelly

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bueno el precio accesible fue a última hora, Volvería
Bodde her 1 natt i februar 2024
Svar fra Eddy den 18. feb. 2024
Dear Yazminelly,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

8/10 – Bra

Denise

Reiste med partner
Likte: Renhold
It was OK can’t complain
Bodde her 7 netter i februar 2024
Svar fra Canario Boutique Hotel. den 18. feb. 2024
Hello!We're happy to hear you had a nice stay with us, hopefully we can see you in the near future!Best regards,

10/10 – Utmerket

Tikyra

Bodde her 3 netter i februar 2024
Svar fra Eddy den 24. mars 2024
Dear Tikyra,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

4/10 – Dårlig

Carl

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So disappointed from what was pictured on the website. that showed colorful lights on the flora? The overall place including the rooms were dirty. The staff consisted of a teenage boy and his younger brother that were so loud. We tried to sit out and enjoy some wine outside and they were yelling on the phone and just completely obnoxious. It was obvious they didn't care if their customers were comfortable. The morning staff was no better, not making coffee until they wanted it themselves because there isn't any in your room and telling customers they would need to wait for housekeeping to give them clean towels! This place could be so cute as it is historical and if really cared for would check all the boxes. There is room to add a bar, tables and clean it up, fix the fountain to run, change the fire alarm that chirps because it needs a new battery. The room had a shower that drips and can't be turned completely off. We did find our room quiet but not clean. Don't believe them when they tell you the internet isn't working. It's not working because they don't have any internet. Starbucks around the corner was always available.
Bodde her 4 netter i februar 2024
Svar fra Eddy den 18. feb. 2024
Dear Carl and Donna,Thank you for staying with us. We appreciate your feedback. We are working hard to improve our services.Best regards,Eddy,Casa Del Caribe Inn,In Hose Manager

6/10 – Grei

Charles

Likte ikke: Personale og service og fasiliteter
central location was excellent. staff unhelpful, no refrigeration was a negative. no one advised me on towel exchange. no change of bed linen over course of a week's stay. light breakfast (e.g. fruit,pastry) would have been nice.
Bodde her 7 netter i februar 2024
Svar fra Eddy den 18. feb. 2024
Dear Charles,Thank you for staying with us. Our front desk staff is to assist guests with rooms service. We don't see any notes on your reservations about our services. We wold have liked to know while you were staying with us.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

10/10 – Utmerket

Nicole og Pownal

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always feel like family and very welcoming and helpful
Bodde her 3 netter i januar 2024
Svar fra Casa del Caribe Inn. den 18. feb. 2024
Hello!We're so happy to hear you had a nice stay!Hopefully we get to see you again soon!Best regards,

8/10 – Bra

Russell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
It was as I expected for the price. Friendly efficient staff, adequate shower and bedding.
Bodde her 8 netter i januar 2024
Svar fra Eddy den 13. feb. 2024
Dear Russell,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager