Hoteller i San Juan Capistrano

«We always love this place, and so does our dog!! Beautiful hotel, great staff and lovely town to visit!!!»

«A bit run down of a hotel and needs renovation, the staff is super friendly though. The screen door in the room was janky and barely locked.»

«Very friendly staff and very convenient restaurants. »

«Nicely updated property. Was well maintained except that the room was only cleaned on request. We stayed for 6 days and had to ask for cleaning/towels on the 3rd day. They were supposed to be doing it every 2nd day, but nope. They probably would not have serviced the room at all if i hadn’t asked. The TVs in the rooms are worthless. Bring your own. Yes, I know how that sounds. All the HDMI ports have physical locks so don’t bring a Roku to catch up on shows, and they locked screen casting ...

«Friendly staff, clean, great location, and affordable are reasons we keep coming back!»

«Always a great time »

«Nice breakfast with.lots of options. Great location. »

«This property was clearly developed by people who don’t want to put any money into it. Not enough furniture not enough chairs make up stains on the towels just a really substandard amateur job trying to own an operate. A hotel should be listed from your website not you should do it an on-site inspection. »

«Room is what you’d expect from a Hyatt. The ridiculous 35$ a night car parking fee in an empty 400 space lot, is obscene»

«Everything was great until 4:45am when the fire alarm went off in my room only. After a few minutes of calling the front desk and no one answered, it turned off. 10 min later it came blaring back on, called again and they sent a engineer up and he unplugged it and took it away, no replacement. I’m wide awake now. At check out they adjusted my parking for inconvenience LOL»

«Everything was wonderful. Loved our stay!»

«Customer service is very poor and rude»

«Great all round experience »

«The hotel was very crowded and never let up. There is nowhere to park except for at the hotel or valet. Parking is $42/night per vehicle. We had to vehicles and I find it ridiculous when hotels want to charge you to park at the establishment you are already paying for. The TV in one of the rooms was not working. We waited 2 hours and 40 minutes for maintenance before giving up and leaving for dinner. The slide at the pool was closed all weekend and that information was not on their site. It was ...

«Safe area, quiet, friendly staff.»