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Anmeldelser av Costa Rica Marriott Hotel Hacienda Belen

4.5 out of 5
Costa Rica Marriott Hotel Hacienda Belen
700 meters West from Bridgestone/Firest, La Asunción, Heredia

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 684 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 197 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 76 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 1000 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Martina og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super place close to the airport
Amazing hotel close to the airport yet quiet and located in a lush gardens. Friendly staff, delicious food.

8/10 – Bra

Michelle

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property with great staff. Friendly and safe.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Michael

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Meena og atlanta

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wish the shuttle from the airport was more frequent, otherwise the property is a great stay!
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Nico

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The put me in a terrible room, and was not able to change, unless I pay for upgrade!
Bodde her 2 netter i mars 2023

10/10 – Utmerket

Christina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed here the last night of our honeymoon. Roberto found out and gave us a beautiful room. Then Sofia, Shar, and Caleb left us a little gift with a note. It was the first time I saw my married name in print. We’re so grateful for the extra efforts. The grounds were beautiful and the bedding was comfortable, so we had a great stay.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 3. mai 2024
Thank you for sharing your experience and recognizing our associates for going above and beyond. Congratulations on your wedding!

8/10 – Bra

Ivan

Although our room was very clean, the rest of the hotel is dirty and dated.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Guru

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property and great service.
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 3. mai 2024
Thank you for your wonderful review!

10/10 – Utmerket

Antonio

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An amazing place to stay, with every amenity at our fingertips. Just beautiful. Food was excellent, high quality, again every type of food you could want. Loved our stay.
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 3. mai 2024
Thank you for your wonderful review, we are delighted to see you enjoyed your stay and look forward to welcoming you back in future!

10/10 – Utmerket

Arialis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone so friendly and very polite . Amazing people everything was excellent.
Bodde her 5 netter i april 2024
Svar fra Hotel Management den 3. mai 2024
Thank you for recognizing the warm service our team provides!

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful views. Nice to walk around the property. The bar was fun, lively, everyone was friendly staff and guests. It was a great weekend.
Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 3. mai 2024
We are delighted to see you had a wonderful weekend getaway with us, thank you for your review.

10/10 – Utmerket

Herb

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 3. mai 2024
Thank you!

10/10 – Utmerket

Antonio

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay, the food was exceptional, staff super friendly, helpful, spoke English with us. Helped celebrate a birthday while we were there. What a beautiful place.
Bodde her 5 netter i april 2024
Svar fra Hotel Management den 14. apr. 2024
Thank you for sharing your birthday with us, we are happy to see you enjoyed the warmth of our team.

10/10 – Utmerket

Elizabeth

Bodde her 4 netter i mars 2024
Svar fra Hotel Management den 3. mai 2024
Thank you for your review.

10/10 – Utmerket

alba

Bodde her 1 natt i april 2024
Svar fra Hotel Management den 3. mai 2024
Thank you for sharing your review!

10/10 – Utmerket

Talia og Atlanta

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Entire staff was very friendly and polite, throughout the front desk to the restaurant. Rooms were clean and very nice. Would definitely come back.
Bodde her 4 netter i mars 2024
Svar fra Hotel Management den 3. mai 2024
Thank you for sharing your wonderful experience with us, we are happy to see you enjoyed your entire stay, especially the warm hospitality our team provides. We look forward to welcoming you back soon!

10/10 – Utmerket

Monica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The verandas were incredibly comfortable. The views of the mountains were lovely, and the presence of playful parrots was so fun. The spa was terrific. The pool area was fun and lots of space for sunbathing.
Bodde her 3 netter i mars 2024
Svar fra Hotel Management den 14. apr. 2024
Delighted to see you loved your stay, we too love the abundant flora and fauna on the property - including the playful parrots.

10/10 – Utmerket

Victoria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is gorgeous...has old world charm and maintained very well. The staff all know English or try their best and they also frequently check in about your stay. There are several restaurant experiences to choose from and they accept the dollar. I would absolutely stay here again!
Bodde her 3 netter i mars 2024
Svar fra Hotel Management den 14. apr. 2024
We are delighted to see you enjoyed everything about your experience and look forward to welcoming you back soon!

10/10 – Utmerket

Juan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The style is marvelous.
Bodde her 5 netter i mars 2024
Svar fra Hotel Management den 14. apr. 2024
Thank you for recognizing our colonial architecture, we are delighted to see your review!

10/10 – Utmerket

Gordon

Likte: Renhold
Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 3. mai 2024
Thank you for your wonderful review

2/10 – Forferdelig

WEN

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely disappointed with the hotel's airport transportation service. Despite booking in advance, the shuttle never arrived, leaving me stranded for over an hour. This lack of reliability from the management was deeply disappointing and significantly impacted my stay.
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 3. mai 2024
Thank you for sharing your comment, the airport shuttle does not require advance reservations as it runs on a set schedule that was shared with you prior to your arrival.

8/10 – Bra

Luz Yaneli

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 14. apr. 2024
Thank you for your review

10/10 – Utmerket

stephanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were only there for one night, but it was a pleasant stay in a hotel located close to the airport that had a resort feel.
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 14. apr. 2024
Thank you, we are happy to see you enjoyed the resort fee we offer while being conveniently located in the city and close the airport.

6/10 – Grei

Jorge

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
The facilities are fine, limited dinning in the area. Service is acceptable
Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 14. apr. 2024
Thank you for taking the time to submit a review.

10/10 – Utmerket

Nancy K.

Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 3. mai 2024
Thank you for your great review

10/10 – Utmerket

Laura

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best place to stay near San Jose!
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 5. mars 2024
Thank you for your review! We look forward to welcoming you back in future.

8/10 – Bra

Simon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful hotel but disastrous food!
Beautiful hotel with many amazing details. Large comfortable room with a great view. BUT....the food was atrocious. We waited for dinner for one hour and we were then served a very tepid soup and a totally uncooked (& cold) pasta dish. We sent it back and it was returned hotter but still inedible. The waiter did not charge for it, which was kind of him.
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 5. mars 2024
Thank you for your review, we are delighted to see you enjoyed the hotel, its details and the large rooms with views of the Central Valley mountains. We are sorry to hear you did not have a positive experience during your meal and have shared your comments with our team so we may ensure it does not repeat. Thank you,

6/10 – Grei

Nicholas

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
We stayed for one night before our departure the next morning. The resort is an oasis of luxury in not a very desirable area. Aside from convenience to the airport, the location has nothing much to offer. You certainly wouldn't leave the premises for an evening stroll. Once ensnared, customers have no where else to go. The hotel seems to take advantage of these circumstances and their clientele to charge truly extravagant prices in their restaurant with poor (_slow_) service and subpar food that is cold on arrival. It was actually the worst dining experience we had in all of our stay in Costa Rica. It seems like the lack of any local competition provides no incentive to focus on the quality of the customer experience. I'm sorry then to not provide a strong recommendation.
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 5. mars 2024
We are sorry to hear you did not have an opportunity to go for a stroll as there are various restaurants, bars and stores within walking distance which our guests normally enjoy. We appreciate your feedback on your dining experience as it allows us to grow, and have shared with our team.

8/10 – Bra

RITA ADRIANA

The food was not that good
Bodde her 2 netter i februar 2024
Svar fra Hotel Management den 5. mars 2024
We are sorry to hear that was your experience.

10/10 – Utmerket

Lina

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
We liked the variety of restaurants and things to do around the resort.
Bodde her 4 netter i desember 2023
Svar fra Hotel Management den 22. feb. 2024
We are delighted to see you explored the area and enjoyed it.

8/10 – Bra

Andrea Elizabeth

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was like a resort. The staff were very friendly and helpful. There were many things to do on site such as pool, restaurants, spa, driving range, tennis court and gift shop. Pros: -many amenities -nice staff -clean comfortable rooms -free juices, bar tending class, movie nights, etc Cons: -its very windy so sitting outside or playing tennis was difficult -the airport shuttle only runs a few times a day and doesnt run later in the evening -not many vegan options and no vegan desserts -bathroom has a barn door which never shuts properly and has a large gap between the wall and the door. There is no privacy. The door is also frosted so getting up in the middle of the night to use the washroom is disturbing to others. Get rid of these! -no fridge or microwave in the room. We had many leftovers and snacks but nowhere to keep them -poolside chairs are a little old -Uber is cheaper than taxi to get to the airport and downtown. Would have been nice to have a shuttle to downtown or the mall
Bodde her 7 netter i februar 2024
Svar fra Hotel Management den 22. feb. 2024
Thank you for sharing your review, it is great to see you found our team friendly and helpful. We are sorry to see you did take advantage of the mini fridge located in every room and will work with our pastry team to add vegan dessert options at Hacienda Kitchen restaurant.

10/10 – Utmerket

Nelson

Bodde her 2 netter i januar 2024
Svar fra Hotel Management den 14. apr. 2024
Thank you for your wonderful review.

10/10 – Utmerket

Gordon

Beautiful hotel & setting. Very good gym & spa. Good breakfast buffet & outdoor seating.
Bodde her 2 netter i februar 2024
Svar fra Hotel Management den 12. feb. 2024
Thank you for your wonderful review, we are happy to hear you enjoyed the outdoor seating at breakfast as well as the other amenities.

8/10 – Bra

Inci

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient and easily accessible near airport. Good food options too
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 12. feb. 2024
Thank you for your review, we are delighted to see you enjoyed your stay.

10/10 – Utmerket

Rick

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 9. feb. 2024
Thank you for your fantastic review

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful 4 star hotel just 9 minute shuttle to airport, lovely green oasis, wonderful staff
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 9. feb. 2024
Thank you for your stay, we are delighted to hear you enjoyed our hacienda and the warmth of our team.

10/10 – Utmerket

Deborah og Mahwah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed here many times. Love this hotel and this trip the staff was exrra amazing. Recognized my platinum status and gave us a great room! Highly recommend!
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for your review, we look forward to welcoming you back in future!

10/10 – Utmerket

FIONA og Sandys

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
24 hour cafe service, great food in restaurants, poolside service, driving range.
Svar fra Hotel Management den 5. feb. 2024
Thank you for your wonderful review!

10/10 – Utmerket

Ethiopia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The facility was clean, nice pool, excellent gym, sauna, steam bath etc and more importantly, the staff were friendly, helpful people.
Bodde her 15 netter i januar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for your wonderful review, we are delighted to see you enjoyed everything about your stay especially our team!

8/10 – Bra

Helen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Large beautiful property
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for your great review!

10/10 – Utmerket

Karl og SAN DIEGO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love this hotel the front desk is great especially Caleb & Jackeline and Gianinna. The spa is fabulous especially Laura. Carlos the bellman is super friendly and helpful and the staff at the restaurants were amazingly tasty. Room service was impeccable and the attention to detail is remarkable - I loved the cold pool and the lounge chairs were downright decadent. I was given an upgrade to the golf view suite and it was a gem. One night my GF and I took part in the rodízio bbq which was a great deal for really feasting on all types of meats. The gym is modern and fully equipped and the grounds offer multiple walking paths if you like to stroll in nature. This hotel has it all. Delicious food, excellent service and beautiful surroundings. You really cannot go wrong booking this little piece of heaven between the mountains and the coffee plantations lis it’s minutes from the airport but feels like a whole different world of natural harmony and blissful peace amidst the kindest of peoples. Pura Vida
Bodde her 5 netter i januar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you very much for your wonderful review and recognizing the excellence of our team, we will ensure they are recognized! We look forward to welcoming you back in the near future, pura vida.

6/10 – Grei

Josipa-Ivona

Likte: Renhold og personale og service
Bodde her 2 netter i januar 2024
Svar fra Hotel Management den 23. jan. 2024
Thank you for your review

8/10 – Bra

Daniel

Bodde her 2 netter i januar 2024
Svar fra Hotel Management den 22. jan. 2024
Thank you for submitting a review.

10/10 – Utmerket

Jennifer

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
While I was just there for the final night of my trip to CR, the resort was a lovely splurge - staff were exceptional and the hotel was wonderful. Wish I checked-in earlier to get more time to enjoy it!
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 22. jan. 2024
Thank you kindly for your review, hopefully we get to host you for a longer stay on your next trip to Costa Rica so you may enjoy even more!

8/10 – Bra

Donald og Bakersfield

Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 9. feb. 2024
Thank you for your review.

10/10 – Utmerket

Jan

Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 16. jan. 2024
thank you for sharing your review!

8/10 – Bra

Loretta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
an oasis near the airport
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 16. jan. 2024
Thank you for your wonderful comment about our hotel

10/10 – Utmerket

Carina

Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 16. jan. 2024
Thank you for your great review

8/10 – Bra

Tony

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 16. jan. 2024
Thank you for your review

8/10 – Bra

Jamie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i januar 2024
Svar fra Hotel Management den 16. jan. 2024
Thank you for sharing your review