Malecon San Jose S/N, Zona Hotelera, San José del Cabo, BCS
Anmeldelser
8,0
Veldig bra
Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 426 av totalt 1002 anmeldelser." "
10 – Utmerket
426
Rangering på 8 − Bra. 307 av totalt 1002 anmeldelser." "
8 – Bra
307
Rangering på 6 − Grei. 124 av totalt 1002 anmeldelser." "
6 – Grei
124
Rangering på 4 − Dårlig. 82 av totalt 1002 anmeldelser." "
4 – Dårlig
82
Rangering på 2 − Forferdelig. 63 av totalt 1002 anmeldelser." "
2 – Forferdelig
63
8,2/10
Renhold
8,6/10
Personale og service
7,6/10
Fasiliteter
7,2/10
Overnattingsstedets bygg og tilstand
8,0/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
Rodger
Reiste med partner
14. mai 2024
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly long time staff.
Rodger
Bodde her 10 netter i april 2024
Svar fra D den 15. mai 2024
Thank you for staying with us!
8/10 – Bra
Carlos
13. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
ita ok
Carlos
Bodde her 1 natt i mai 2024
Svar fra D den 15. mai 2024
Thank you for staying with us
10/10 – Utmerket
maria jose
Reiste med partner
11. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A perfect place to have a good holidays in Cabo San Jose! Nice place, nice food and the staff and service was really good! Thanks for all
maria jose
Bodde her 5 netter i mai 2024
Svar fra D den 12. mai 2024
Thank you for staying with us!
8/10 – Bra
Susan
Reiste med en gruppe
11. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved that hotel is on the beach and not a huge resort. Could walk to a few restaurants and a market. Garden courtyard is lovely. We enjoyed the breakfast buffet but ate all other meals off property. Stayed 2 nights before going to Cabo San Lucas.
Susan
Bodde her 2 netter i april 2024
Svar fra D den 11. mai 2024
Dear Susan,Thank you so much for staying with us and for your comments.
8/10 – Bra
Ioana
Reiste med partner
7. mai 2024
Likte: Renhold, personale og service og fasiliteter
This property is a decent value for the money. Rooms look dated, but they're ok if you don't spend a lot of time inside. A useful perk is that the property has free drinking water stations on each floor. The food selection is ok, not great, but the low price makes getting the all inclusive plan worth it, considering the restaurants outside the property are for the most part expensive. The grounds and pool area are nice and were not busy at the end of January, when we visited.
Ioana
Bodde her 3 netter i januar 2024
Svar fra The Management den 7. mai 2024
Dear Iaona,Thank you for letting us know your experience during your stay with us.We hope to be at your service again.Thank you for your visit.Sincerely
8/10 – Bra
Lori
Reiste med familie, Reiste med en gruppe
6. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Lori
Bodde her 5 netter i mai 2024
Svar fra The Management den 6. mai 2024
Dear Lori,I appreciate your visit and your review.Our staff and I hope to be at your service again.Sincerely
6/10 – Grei
Guadalupe
Reiste med partner
5. mai 2024
Likte: Renhold og personale og service
Landscape was very well kept. The property needs to be painted and upgraded. My room desperately needs new mattress.
Guadalupe
Bodde her 4 netter i april 2024
Svar fra The Management den 6. mai 2024
Dear Guadalupe,I will look over the room mattress you are mentioning.Thank you for your visit and for letting us know your experience.Sincerely
6/10 – Grei
Susan
4. mai 2024
Likte: Personale og service
Susan
Bodde her 2 netter i mars 2024
Svar fra The Management den 6. mai 2024
Dear Susan,I appreciate your comments and your visit.Our staff and I hope to be at your service again.Sincerely
6/10 – Grei
Tralicia
Reiste med familie
3. mai 2024
I checked in April 29th and I should not have been able to check in being that they didn't have running water. I found out about no water once I got to the room and tried to wash my hands. I went back to the front and was told that they were having issues and the water will be on in an hour. We left and went to Cabo San Lucas for a few hours.
When we returned it was after 9pm and the water was still not working. I was told that it will be on within ten minutes. I turned the faucet on in the bathroom and left it on to know exactly when the water will start working. It was around 11pm before we had water.
I was told that a manager would be in the next morning to make some type of accommodations to the guests for this experience, but the manager never showed or so I was told. I checked on May 1st and the manger was still a no show. Danya at the front desk told me to contact Expedia and have an agent call them for a partial refund. Thank you Danya.
The hotel lobby looks nice, the ouside is very nice, but the walls and door in the room were dirty. The very thin blanket looked old and outdated. There were two outlets. I had to charge my phone in the bathroom. My daughter hated the room so much that she refused to stay and decided that she would just hang in the lobby for a nap.
Be prepared to be approached by a person wanting you to visit a vacation property. Yes, the incentives are good, but the salesman gets upset when you don't commit to ridiculous monthly payments.
Tralicia
Bodde her 2 netter i april 2024
Svar fra The Management den 3. mai 2024
Dear Tralicia,Please accept my apologies for the inconvenience you had regarding the water. We had to change an old pipe water but unfortunately, we had problems twice with the installation.We will be attentive to receiving the email from Expedia regarding Danya's offer.Again, my apologies for this inconvenience.Sincerely
10/10 – Utmerket
Jorge Luis Padilla
Reiste med familie
2. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Food options were awesome.
Jorge Luis Padilla
Bodde her 3 netter i april 2024
Svar fra The Management den 2. mai 2024
Dear Jorge Luis;I appreciate your comments.Our staff and I hope to be at your service again.Thank you for your visit.Sincerely
8/10 – Bra
George Faris
30. apr. 2024
Family setting
George Faris
Bodde her 3 netter i april 2024
Svar fra The Management den 6. mai 2024
Dear Goerge,Thank you for your visit and confidence in us.Our staff and I hope to be at your service again.Sincerely
10/10 – Utmerket
Vera
Reiste med partner
30. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a 3 star property, with better service than any 5 star service, resort we have gone to! It’s not boujee but, it is nice and very clean! The staff is what makes this property, priceless!
Vera
Bodde her 7 netter i april 2024
Svar fra The Management den 30. apr. 2024
Dear Vera,I appreciate your comments.Thank you for your visit.Our staff and I hope to be at your service again.Sincerely
8/10 – Bra
Rocio
Reiste med en gruppe
29. apr. 2024
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The staff is incredibly nice and helpful !!!
Rocio
Bodde her 1 natt i april 2024
Svar fra D den 29. apr. 2024
Gracias por hospedarse con nosotros!
8/10 – Bra
Kelly
28. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kelly
Bodde her 7 netter i april 2024
Svar fra D den 29. apr. 2024
Thank you for staying with us
8/10 – Bra
Ted
27. apr. 2024
Likte: Renhold og personale og service
Ted
Bodde her 1 natt i april 2024
Svar fra D den 29. apr. 2024
Thank you for staying with us!
2/10 – Forferdelig
Fitzroy
27. apr. 2024
Likte: Renhold
Fitzroy
Bodde her 1 natt i april 2024
Svar fra D den 28. apr. 2024
Gracias por hospedarse con nosotros
4/10 – Dårlig
Joel Coria
26. apr. 2024
No good
Joel Coria
Bodde her 4 netter i april 2024
Svar fra The Management den 27. apr. 2024
Dear Joel,I am sorry for not fulfilling your expectations.We will continue working hard to improve our services.Sincerely
10/10 – Utmerket
John og Valencia
Reiste med familie
26. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The cactus garden in the middle of the hotel was just beautiful. It was nesting season and we saw so many birds that nest there. Woodpeckers and cactus wrens same as Orioles.
John
Bodde her 4 netter i april 2024
Svar fra The Management den 27. apr. 2024
Dear JohnI am happy to know that you enjoyed our hotel and the cactus garden.We hope to be at your service again.Thank you for your visit.Sincerely
10/10 – Utmerket
Teresa
26. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a very relaxing vacation. Staff was excellent!!
Teresa
Svar fra The Management den 27. apr. 2024
Dear Teresa,I appreciate your visit and your comment.We hope to be at your service again.Sincerely
10/10 – Utmerket
Lilian
Reiste med partner
25. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Buenas instalaciones, bonita alberca y desayunos ricos
Lilian
Bodde her 2 netter i april 2024
Svar fra La Gerencia den 25. apr. 2024
Estimada Lilian,Nos da gusto saber que disfrutó su estancia con nosotros.Esperamos tener la oportunidad de atenderla nuevamente.Sinceramente
4/10 – Dårlig
Maria
Reiste med familie
24. apr. 2024
Likte ikke: Personale og service
La comida despues de las 6pm es muy mala postres y toda la comida en general sin sabor y de mala calidad y el servicio del restaurante pesimo una señora diciendole al cocinero enfrente de los clientes que era mucho que no les de tanta comida bueno pesimo el servicio y falta de etica profesional
Maria
Bodde her 2 netter i april 2024
Svar fra La Gerencia den 24. apr. 2024
Estimada María,Le ofrezco una disculpa por los inconvenientes.Hemos tomado nota de sus comentarios y trabajaremos para seguir mejorando nuestros servicios y alimentos.Sinceramente
10/10 – Utmerket
Francisco Javier
24. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy bien el hotel
Francisco Javier
Bodde her 2 netter i april 2024
Svar fra La Gerencia den 24. apr. 2024
Estimado Francisco,Muchas gracias por su visita y por sus comentarios.Esperamos tener la oportunidad de atenderlo nuevamente.Sinceramente
4/10 – Dårlig
Cynthia
Reiste med partner
24. apr. 2024
The hotel was nice. We liked that it was peaceful and the amenities were nice. The only thing that we didn’t like was that there was a sale person always trying to get us to visit another property. We later learned this other “property” was a timeshare. The lady would not leave us alone and we had to always avoid the front desk. She started to make our stay feel uncomfortable.
Cynthia
Bodde her 2 netter i april 2024
Svar fra The den 24. apr. 2024
Dear Cynthia,I am sorry for this situation.I will look over this incident to prevent it in the future.Please, accept my apologies.Sincerely
10/10 – Utmerket
Miguel
Reiste med partner
23. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me agrado mucho la comida y muy buen servicio y amables
Miguel
Bodde her 3 netter i april 2024
Svar fra La Gerencia den 23. apr. 2024
Estimado MIguel,Nos da gusto saber que tuvo una estancia agradable con nosotros.Esperamos tener la oportunidad de atenderlo nuevamente.Sinceramente
10/10 – Utmerket
Rob
23. apr. 2024
Rob
Bodde her 1 natt i mars 2024
Svar fra D den 13. mai 2024
Thank you for staying with us
10/10 – Utmerket
Michal
Reiste med familie
20. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would definitely pick this hotel again
Michal
Bodde her 14 netter i april 2024
Svar fra The Management den 23. apr. 2024
Dear Michal,I appreciate your review and your comments.It will be a pleasure to be at your service again.Sincerely
10/10 – Utmerket
Jose clemente
Reiste med familie
20. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buena estancia
Jose clemente
Bodde her 1 natt i april 2024
Svar fra La Gerencia den 23. apr. 2024
Estimado José,Muchas gracias por su visita y por sus comentarios.Esperamos tener la oportunidad de atenderlos nuevamente.Sinceramente
6/10 – Grei
Louise og North Saanich
15. apr. 2024
Likte: Renhold, personale og service og fasiliteter
We liked the staff and the breakfast buffet option. This resort really needs to invest in new mattresses and comfortable pillows. Small, lumpy balls of foam and springs in my hip. Hotels are all about rest. A mattress from this decade is recommended. They keep the place clean and you can’t beat the price. Can’t return though because of the mattress.
Louise
Bodde her 4 netter i april 2024
Svar fra D den 15. apr. 2024
Thank you for staying with us, we appreciate your feedback!
8/10 – Bra
Eduardo
Reiste med partner
13. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Servicio
Eduardo
Bodde her 4 netter i mars 2024
Svar fra D den 13. apr. 2024
Gracias por sus comentarios!
10/10 – Utmerket
Adeline
13. apr. 2024
Adeline
Bodde her 1 natt i april 2024
Svar fra D den 3. mai 2024
Gracias por hospedarse con nosotros
8/10 – Bra
Jeffrey
12. apr. 2024
Likte: Personale og service
Jeffrey
Bodde her 7 netter i mars 2024
Svar fra D den 13. apr. 2024
Thank you for staying with us!
10/10 – Utmerket
Melissa
11. apr. 2024
Excellent service
Melissa
Bodde her 2 netter i april 2024
Svar fra D den 11. apr. 2024
Thank you for staying with us!
10/10 – Utmerket
José Heriberto
10. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El personal es muy amable, la comida del restaurante es muy rica. El precio es bastante accesible. El mobiliario es un poco anticuado, pero en buen estado.
José Heriberto
Bodde her 2 netter i april 2024
Svar fra La Gerencia den 10. apr. 2024
Estimado José Heriberto,Muchas gracias por sus comentarios y por su visita.Esperamos tener la oportunidad de atenderlo nuevamente.Sinceramente.
10/10 – Utmerket
Susan
9. apr. 2024
Susan
Bodde her 1 natt i mars 2024
Svar fra D den 29. apr. 2024
Thank you for staying with us!
6/10 – Grei
Medina
Reiste med partner
5. apr. 2024
Likte: Personale og service og fasiliteter
pros: walking distance to the beach, supermarket and public transportation, staff are friendly, clean room.
cons: no microwave, no small ref, aircon is noisy no exhaust fan in the toilet, no hair blower
Medina
Bodde her 4 netter i mars 2024
Svar fra The Management den 5. apr. 2024
Dear Medina,Thank you for your comments, I appreciate them.I am sorry for the shortcomings, we will work on it.Sincerely
6/10 – Grei
Fiona og Napa
Reiste med partner
2. apr. 2024
Rooms are nice but food & drinks are terrible.
Fiona
Bodde her 2 netter i mars 2024
Svar fra D den 3. apr. 2024
Thank you for your comments, they help us improve.
10/10 – Utmerket
Ryan
2. apr. 2024
Ryan
Bodde her 6 netter i mars 2024
Svar fra The Management den 23. apr. 2024
Dear Ryan,Thank you for your visit and your review.Our staff and I hope to be at your service again.Sincerely
10/10 – Utmerket
Jose david
Reiste med familie
1. apr. 2024
Likte: Renhold
En servicio de bebidas y restauran de la alberca muy mal ,mala actitud de la señora cocinera del restauran de alberca y personal de meseros no se dan abasto les falta personal ,el bartender ismael muy bien y un chico con buena actitud no se su nombre los demas mal servicio . restaurant de lobby todo lo contrario muy bien y bartender del bar del lobby muy buenas las bebidas preparadas exelente la ubicacion del hotel lo mejor y en general muy tranquulo
Jose david
Bodde her 2 netter i mars 2024
Svar fra D den 1. apr. 2024
Estimado Jose,Agradecemos que se haya hospedado con nosotros y le ofrecemos una sincera disculpa por los inconvenientes que haya tenido ya que estamos comprometidos en brindar el mejor servicio posible a nuestros huespedes. Nos aseguraremos de seguir mejorando para la proxima vez que nos visite.
4/10 – Dårlig
Eduardo Garcia
Reiste med familie
1. apr. 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was pushy and wanted us to attend time share seminars. Once we said no, the lady said to at least give her $10 US dollars. A safe is usually one of the amenities that are included with the room but here, we would have to pay extra if we wanted to use it. Staff was not friendly and always had an attitude.
Eduardo Garcia
Bodde her 2 netter i mars 2024
Svar fra D den 1. apr. 2024
We offer you a sincere apology as we always care that our guests have an unforgettable stay. We actualy dont charge for the safe, only if you lose the key.We hope, whatsoever, that you enjoyed the free upgrade you got to ocean front.
6/10 – Grei
Latasha
Reiste med partner
1. apr. 2024
Likte: Renhold, personale og service og fasiliteter
Everything was ok they just need to upgrade some things the bed and there WiFi
Latasha
Bodde her 3 netter i mars 2024
Svar fra The Management den 1. apr. 2024
Dear Latasha,Thank you for your visit and for your recommendations, we work on it.We hope to be at your service again.Sincerely
8/10 – Bra
Kenneth Thomas
31. mars 2024
Likte: Renhold og personale og service
Kenneth Thomas
Bodde her 7 netter i mars 2024
Svar fra The Management den 1. apr. 2024
Dear Kenneth,I appreciate your review.Thank you for your visit. We hope to be at your service again.Sincerely
10/10 – Utmerket
fangyi
Reiste med partner
30. mars 2024
Likte: Renhold og personale og service
Staff service is great. Old facility needs some upgrade
fangyi
Bodde her 1 natt i mars 2024
Svar fra The Management den 30. mars 2024
Dear fangyi,Thank you for your visit and for your comments.Our staff and I hope to be at your service again.Sincerely
10/10 – Utmerket
Manuel
29. mars 2024
Likte: Renhold
Manuel
Bodde her 4 netter i mars 2024
Svar fra D den 30. mars 2024
Gracias por hospedarse con nosotros!
10/10 – Utmerket
Joe R
27. mars 2024
Every good
Joe R
Bodde her 3 netter i mars 2024
Svar fra The Management den 28. mars 2024
Dear Joe R,I appreciate your review.Our staff and I hope to be at your service again.Sincerely
10/10 – Utmerket
Terrance
26. mars 2024
Terrance
Bodde her 2 netter i mars 2024
Svar fra The Management den 23. apr. 2024
Dear Terrance,Thank you for your visit and your review.Our staff and I hope to be at your service.Sincerely
10/10 – Utmerket
Paula Jeanne
Reiste med familie
25. mars 2024
Likte: Renhold og personale og service
The staff were unbelievably kind and very prompt and helpful at anytime. Amazing guest service.
Paula Jeanne
Bodde her 8 netter i mars 2024
Svar fra D den 27. mars 2024
Thank you for staying with us, we appreciate your feedback
10/10 – Utmerket
Darrin
Reiste med partner
25. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was great value for the cost of an all inclusive stay. All of our meals and drinks were great and the staff were friendly and exceptionally helpful Will definitley be recommmending this to others and will return if there is an opportunity to.
Darrin
Bodde her 6 netter i mars 2024
Svar fra D den 25. mars 2024
We are so glad you enjoyed your stay, hope to see you again!
2/10 – Forferdelig
Jana
24. mars 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This place was noisy, the bed was like a rock, the staff wasn’t very friendly, the food and drinks were not good, and we felt unsafe as there were noisy fights going on around our room. We left early and would not recommend.
Jana
Bodde her 2 netter i mars 2024
Svar fra D den 24. mars 2024
Thank you for staying with us, remember that you could always talk to the desk for help and we would've been happy to help you
6/10 – Grei
PHILLIP MAXWELL
24. mars 2024
Likte: Personale og service
PHILLIP MAXWELL
Bodde her 4 netter i mars 2024
Svar fra D den 25. mars 2024
Thank you for your patronage
4/10 – Dårlig
Tyler
Reiste med partner
24. mars 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was fine. Beach was clean. Food was terrible. No options, watered down drinks.