Hoteller i San Giacomo

"The hotel was very good. Unfortunately, the location could have been better but overall very good."

"Veldig hyggelig betjening. God mat. Litt harde puter "

"Good service, but the hotel smelled old and the offerings where ‘20 years out of date’"

"Fint hotell, våger å være annerledes 👌 litt myk seng for min smak men rent, kjølig og behagelig temperatur på rommet (varmt ute). Frokosten var litt liten, men gode og supert med lokale råvarer og produkter. Fikk veldig godt tips om restaurant av personalet, og veldig vakkert sentrum i Bolzano 🙂"

"Fanstasisk hotell litt utenfor sentrum av Bolzano, med topp frokost og svært bra rom. Klimaanlegget var i særklasse komfortabelt. Bassengområdet på toppen med takterasse for litt sol var helt maks Beliggenheten er ikke ideell hvis du vil være sentrumsnært, men vi elsket at det var stille, og kun en kort biltur fra byen"

"Very good"

"I chose this hotel to celebrate my birthday and expected a high-quality experience given the €1000 per night rate, but unfortunately, it fell far short of expectations. Booking Issues: Before arrival, I emailed multiple times to confirm my spa appointment but received no resolution. Despite providing screenshots and all the necessary details, they couldn’t locate my booking. On the way to the hotel, I had to call, only to be hung up on after a 10-minute wait. When I called again, they finally found my booking, but this unnecessary stress was not how I wanted to start my special day. Welcome Drinks and Check-in: The check-in process was strange and inefficient. We were directed to the bar for welcome drinks and had to return to pick up our room key. Why not give the keys while we wait for the drinks? Also, they didn’t ask about allergies. The welcome drink contained grapes, which we’re allergic to, and this lack of attention to detail was disappointing. Spa and Facilities: The spa treatments are overpriced for what you get. While the cigar lounge is good, the food is average, and the breakfast is very basic—not what you’d expect from a luxury hotel. Staff and Service: The staff’s level of English is very poor, and instead of being helpful when they don’t understand, they often become rude and arrogant. This attitude made the overall experience uncomfortable and far from welcoming. Additional Costs: The hotel charges an additional €300 to check out at 2 PM, which feels exc"