Hoteller i San Antonio Palopó

«Amazing customer service, attention to detail Lucy, Pablo and staff went above and beyond to make sure we had a great and pleasant experience. »

«Never enjoyed because it began at 8:00am and that was late for us »

«Na verblijf was één grote tegenvaller. Het lijkt op de website alsof je in het Pink House verblijft, met gebruik van de keuken, maar dat was niet het geval. Eerst moesten we een half uur wachten omdat de eigenaar de boeking niet had gezien. We kregen daarna een zeer eenvoudige en niet erg schone kamer met alleen een tafel en een koelkast. We konden ons gekochte eten dus niet koken. Toen we gingen douchen sloegen de stoppen door. Dat bleek een bekend probleem. De eigenaar beloofde na veel boze ...

«This night was plesant surprise for our fmaily of three. It was not only a place to stay it provided an experience we will never forget. First of all if you dont appreciate History or architecture go somewhere else this one is not for you. Others that do step in to Mayan inn to take a beautiful walk in the past. The room was elegant, the pieces of furniture exquisite 👌. The plumbing was a little bit lacking but the water was hot. I really appreciate how hard they have worked to keep the ...

«Couldn’t have had a better stay in Panajachel. This B&B was wonderful. The staff were so friendly and helpful. They helped me set up tours and transfers before I even arrived onsite. I stayed in the Quetzal Yurt. It was spacious and clean. This yurt has the best views by far. There are two large patios on two different levels. WiFi was fast. Breakfast was cooked perfectly and there were many choices in addition to the standard breakfast which is included. We had dinner at Al Jouri restaurant ...

«Great restaurant, super friendly staff, nice boat tours»

«We had the most amazing stay at this property! The hotel was insanely beautiful and very well kept. The staff went above and beyond to make sure we were taken care of, and accommodated every request we had. Truly have never been so impressed by a hotel. 1000% recommend staying here if you are traveling to Lake Atitlan/San Marcos. They can even help arrange private transfers for you to eliminate stress. I will definitely be back in the future, not one bad thing to say about this hotel!!! Huge ...

«The hotel don’t mention that restroom is not in the room. Also there a lot of walking steps up hill. »

«Clean place, great host, close to the city»

«Do»

«Check in policy is unclear. The cash policy is listed in FAQ but not noted in the auto message after booking or clearly displayed. It is also misleading when you’re required to leave a credit card for booking. Upon arrival I was told I had to make multiple transactions and my credit card company flagged it as fraud. I had use my limited international cellular service to contact customer service to resolve the issue. Then my room was infested with ants! They were in my bed and suitcase. I had to ...

«Rooms were so beautiful, staff was very kind as well! Breakfast was amazing, eating in front of a perfect view!»

«Muy bonito»

«This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one ...

«Not used»