Resorter og hoteller med spa i San Antonio

«Nice»

«Our stay at The Monarch San Antonio during the Day of the Dead parade weekend was disappointing, especially for the price. Check-in was painfully slow, with only one employee working despite the busy weekend. Dining was concerning because there was no allergen menu. With a serious tree nut allergy, simply being told food contains no nuts isn’t reassuring. Proper allergy precautions matter. At the bar, we waited 45 minutes while being repeatedly overlooked as guests arriving after us were ...

«I booked my stay through Expedia approximately one month in advance, expecting the room I reserved to be available upon arrival. Unfortunately, I was assigned the wrong room, and the hotel was unable to accommodate a room change because they were overbooked. This was frustrating, especially given that the reservation had been made well in advance. The cleanliness of the room was also concerning. For the first two days, leftover food from a previous guest remained beside the bed and went ...

«It was a nice hotel but definitely not a luxury hotel. Some of the staff was great (front desk, serving staff at restaurant) some not very helpful or friendly. No personal touches and even room service was lacking. The room itself was lovely and my group was very happy about the rooms. The food at the restaurant was so-so. It’s a good place to stay for a business trip or if you don’t plan to spend much time at the hotel. The gym was decent and the pool looked lovely, but we did not use the pool.»