Behandlingsrom for par, badstue, spabad, dampbad og kroppsbehandlinger
Sjekk tilgjengelighet

Anmeldelser av Mokara Hotel & Spa San Antonio

4.5 out of 5
Mokara Hotel & Spa San Antonio
212 W Crockett Street, San Antonio, TX

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 826 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 112 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 39 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 1001 anmeldelser." "

9,8/10

Renhold

9,8/10

Personale og service

9,4/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Virginia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Spa msssage was excellent. Rooftop pool great. Room & service very nice. Asked for a river walk view and opened curtains to the next door rooftop and all the ac units.
Bodde her 3 netter i mai 2024
Svar fra Christopher- Front Office Manager den 21. mai 2024
Thank you for staying with us. We look forward to welcoming you back soon!

10/10 – Utmerket

Brynn

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They made the stay feel easy and effortless. Its exactly what we needed to end our stay and it was oh so comfortable.
Bodde her 1 natt i mai 2024
Svar fra Nichole A den 13. mai 2024
We are so excited that you had such a wonderful experience with us! We hope to see you again in the future!

10/10 – Utmerket

Mario

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was easy to book when insight and enjoyed the spa.
Bodde her 1 natt i februar 2024
Svar fra Nichole A den 13. mai 2024
We are so excited that you had such a wonderful experience with us! We hope to see you again in the future!

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing check-in! We arrived early and still went above and beyond to accommodate us and get us taken care of. Our room was ready.
Bodde her 1 natt i mai 2024
Svar fra Nichole A den 11. mai 2024
Thank you so much! We are so excited you had such a great check in and rest of your stay! We hope to see you again in the future!

10/10 – Utmerket

Gricelda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Nichole A. den 6. mai 2024
Thank you so much for the 5/5 rating! We are so happy you enjoyed your stay with us. We hope to see you again in the future!

10/10 – Utmerket

Lisa Fuentes

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My go-to hotel in San Antonio.
Bodde her 4 netter i april 2024
Svar fra Nichole A. den 6. mai 2024
Thank you so much for the 5/5 rating! We are so happy you enjoyed your stay with us. We hope to see you again in the future!

10/10 – Utmerket

Luisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place is great, the staff is very friendly
Bodde her 2 netter i mars 2024
Svar fra Nichole A den 28. apr. 2024
We are so happy you had such a great experience with us and we hope to see you again in the future!!

8/10 – Bra

Michelle Lynn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very nice. All staff was helpful and pleasant. Will definitely look for Omni hotels in the future.
Bodde her 6 netter i mars 2024
Svar fra Nichole A den 22. apr. 2024
We are so happy you had such a great experience with us and we hope to see you again in the future!!

10/10 – Utmerket

Eduardo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is located on the river walk and within walking distance to the Alamo and many good restaurants. The lobby is beautiful and welcoming with friendly staff. The room is clean and thoughtfully appointed. We were also pleasantly surprised by a plate of fresh fruit upon our arrival and another one after the turn-down service. We highly recommend Moraka for your stay in San Antonio.
Bodde her 1 natt i april 2024
Svar fra Nichole A. den 14. apr. 2024
Thank you so much for your glowing review! We hope to see you again soon and make your experience even better.

10/10 – Utmerket

Monique

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay!
Bodde her 2 netter i mars 2024
Svar fra Nichole A. den 14. apr. 2024
Thank you so much for your glowing review! We hope to see you back soon.

10/10 – Utmerket

Remigio

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Concierge and staff extremely helpful in obtaining a car rental and for dining experiences and local attractions
Bodde her 4 netter i april 2024
Svar fra Christopher Blaha - Front Office Manager den 12. apr. 2024
Thank you for staying with us! We look forward to welcoming you back soon!

10/10 – Utmerket

William

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hidden gem
Bodde her 1 natt i april 2024
Svar fra Nichole A den 4. apr. 2024
Thank you so much for the 5 out of 5 rating! We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future!

8/10 – Bra

LYNANN

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were told at checkin that this was a “full service” hotel so no ice machines on any floor. Just call and staff would bring ice. Most times, ice arrived within 10 minutes. On a couple of occasions, it took almost 30 minutes. We had to request cleaning services everyday-it was not automatic. For the price of the room, housekeeping should be a given. We toured the spa, and while nice, it is separate for men and women. Understandable since there is a clothing optional policy. While some guests may enjoy this, for my husband and me, we weren’t thrilled with sitting in a sauna, steam room or whirlpool with strangers. Would have preferred a spa where we could enjoy it together. Overall, the hotel is nice and conveniently located for all things associated with the Riverwalk.
Bodde her 4 netter i mars 2024
Svar fra Christopher Blaha - Front Office Manager den 2. apr. 2024
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words regarding your overall experience at our hotel. It brings us immense joy to hear that you enjoyed your stay with us.However, we are truly sorry to hear about the issues you encountered during your time with us. Please accept our sincerest apologies for any inconvenience caused. Rest assured, we take your feedback very seriously, and we will address the issues you mentioned promptly to ensure that they are not repeated in the future.We are committed to providing all our guests with exceptional service and a memorable stay, and your feedback helps us to continually improve. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Once again, thank you for choosing to stay with us, and we hope to see you again soon.

8/10 – Bra

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice room. We had an enjoyable stay. Somewhat pricey.
Bodde her 5 netter i mars 2024
Svar fra Chris Blaha Front Office Manager den 29. mars 2024
Thank you for staying with us! We look forward to welcoming you back soon!

10/10 – Utmerket

Peter

Bodde her 2 netter i mars 2024
Svar fra Nichole A. den 14. apr. 2024
Thank you for your 5 out of 5 rating. We hope to see you again soon!

10/10 – Utmerket

Stephanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very nice and the spa was wonderful. Staff is very attentive and accommodating. Excellent location. Will definitely stay here again.
Bodde her 3 netter i mars 2024
Svar fra Nichole A. den 25. mars 2024
Thank you so much for the glowing review! We are so happy you had such a great stay and cannot wait to see you again in the future!

10/10 – Utmerket

Lucy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had a very pleasant stay at the Mokara. Staff is truly excellent and very welcoming. Hotel appearance is dated but not shabby or worn at all. Room was very comfortable (with terrible view of parking lot but you get what you pay for!). Rate was very good value. Breakfast was prompt and tasty. Ostra restaurant unfortunately has a pretty persistent smell of fish which I did not appreciate at breakfast! Would definitely recommend a stay here.
Bodde her 1 natt i mars 2024
Svar fra Nichole A den 20. mars 2024
Thank you so much for the 5 out of 5 rating! We hope to see you again in the future! We have made note of the few suggestions you mentioned, thank you for that! Have a great day!

10/10 – Utmerket

LisaBeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is our second stay and loved it as much as the first time! We’re going to make it an annual getaway!
Bodde her 1 natt i mars 2024
Svar fra Nichole A den 20. mars 2024
Thank you so much for the 5 out of 5 rating! We are so happy to see you enjoyed your stay and cannot wait to see you again in the future!

8/10 – Bra

Fan og Dallas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice location. The room is spacious and comfortable. Adding a bed is free, which is very nice. Very close to the dinning, shopping, cruise ticketing.
Bodde her 1 natt i mars 2024
Svar fra Christopher Blaha - Front Office Manager den 19. mars 2024
Thank you so much for staying with us! We look forward to welcoming you back soon.

10/10 – Utmerket

Thomas

Bodde her 1 natt i desember 2023
Svar fra Nichole A den 20. mars 2024
Thank you so much for the 5 out of 5 rating! We hope to see you again in the future!

10/10 – Utmerket

Yadira

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente
Svar fra Christopher Blaha - Front Office Manager den 18. mars 2024
Muchas gracias por su estancia con nosotros. ¡Esperamos poder darle la bienvenida de vuelta pronto!

6/10 – Grei

Patty og Austin

Reiste med familie
Likte: Renhold og personale og service
Pool was very small & so was workout room Stared at a brick wall with our room location Drove past hotel a couple of times- they need better signs
Bodde her 1 natt i mars 2024
Svar fra Christopher Blaha - Front Office Manager den 17. mars 2024
Thank you for your feedback. I'm sorry to hear you were unable to find our property upon your arrival, and found our pool to be small at our boutique hotel. We hope to regain your trust and welcome you back soon!

10/10 – Utmerket

Juan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ambiente muy agradable
Bodde her 3 netter i januar 2024
Svar fra Christopher - Front Office Manager den 4. mars 2024
¡Gracias por tu estancia con nosotros! Esperamos poder darle la bienvenida de vuelta pronto.

8/10 – Bra

Matthew

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
.
Bodde her 1 natt i februar 2024
Svar fra Christopher - Front Office Manager den 25. feb. 2024
Thank you for staying with us! We look forward to welcoming you back soon.

8/10 – Bra

Morgan

Reiste med familie og små barn
Only complaint is the temp of the rooms and hallways. Flooring the halls needs to be replaced. Everything else was great!
Bodde her 3 netter i februar 2024
Svar fra Isaac den 23. feb. 2024
Thank you for your feedback regarding your recent stay with us at Mokara Hotel & Spa. We are always looking for ways to improve our hotel experience for all of our guests, so we do appreciate your feedback on ways we can improve. We hope to have the opportunity to have you back at our hotel soon!

10/10 – Utmerket

Yolanda

Bodde her 2 netter i februar 2024
Svar fra Nichole A den 20. mars 2024
Thank you so much for the 5 out of 5 rating! We hope to see you again in the future!

10/10 – Utmerket

Angelina og Woodland Hills

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hardly stay at the hotel due to the reason to my trip, family memorial. I requested late check out since i returned to the hotel at 3 am and needed to sleep, pack and get ready to leave. Called the front desk at 10:30 am and they denied my request by telling me that I had to be out by 11:00 am. If I wanted a late check out I had to pay, at that point I had no other choice but to pay. This is the first time that a hotel won’t accommodate a small request. I will never again stay at this chain of hotels.
Bodde her 2 netter i februar 2024
Svar fra Christopher - Front Office Manager den 25. feb. 2024
Thank you for staying with us, and want to first say, sorry for your recent loss. I do apologize that we were not able to accommodate a complimentary late check out. We do offer late check outs for a fee past 12PM. Our normal check out time is 11AM. I wish you and your family all the best. Please let me know if I may assist with anything else.

10/10 – Utmerket

Dan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved everything. Except the bed was too hard. I have a sleep number bed because I like it really soft.
Bodde her 1 natt i februar 2024
Svar fra Brandon Rivera - Front Office Supervisor den 12. feb. 2024
Thank you for staying with us at Mokara Hotel & Spa. We look forward to your return!

10/10 – Utmerket

Todd

Bodde her 2 netter i februar 2024
Svar fra Nichole A den 20. mars 2024
Thank you so much for the 5 out of 5 rating! We hope to see you again in the future!

10/10 – Utmerket

Ryan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very friendly
Bodde her 1 natt i februar 2024
Svar fra Brandon Rivera - Front Office Supervisor den 12. feb. 2024
Thank you for your recent stay with us at Mokara Hotel & Spa! We look forward to your future stay with us.

10/10 – Utmerket

Melanie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful Stay!
Every single staff member was pleasant and friendly! We were celebrating my daughter's birthday and they sent a fruit and cake platter to the room. Spa services Sensational!
Bodde her 1 natt i februar 2024
Svar fra Christopher - Front Office Manager den 4. feb. 2024
Melanie, I'm so happy you enjoyed celebrating your daughter's birthday with us at Mokara! I hope you both enjoyed the fruit and cake platter, and that you enjoyed your spa services. We can't wait to welcome you back soon!

10/10 – Utmerket

Brandon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here for my wife’s birthday and we had an amazing time. Everything was great from the staff to the food to our room. I would highly recommend staying at this property and we will definitely be visiting again.
Bodde her 1 natt i januar 2024
Svar fra Christopher - Front Office Manager den 4. feb. 2024
Thank you for your kind words about our staff and property. I'm happy to see you had a wonderful stay. We look forward to your return!

6/10 – Grei

Andre

Bodde her 1 natt i februar 2024
Svar fra Nichole A den 20. mars 2024
Let us know how we can make your stay more enjoyable next time. We are here for you as a guest!

10/10 – Utmerket

uriel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
very nice people
Bodde her 1 natt i februar 2024
Svar fra Christopher - Front Office Manager den 4. feb. 2024
Thank you for your kind words about our staff. I'm happy to see you had a wonderful stay. We look forward to your return!

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I highly recommend this hotel. Great location on the riverwalk. Staff exude exceptional service.
Bodde her 3 netter i januar 2024
Svar fra Christopher - Front Office Manager den 2. feb. 2024
Thank you so much for staying with us! I'm thrilled to hear you found our staff to be helpful and provide you with exceptional service. We look forward to your return!

10/10 – Utmerket

Sarah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of my new favorite hotels ever! The level of service from the staff was exceptional. Great spa and rooftop pool, and fantastic room service. The robes and slippers in the room were a delightful treat. And what a fun surprise to have a balcony overlooking the Riverwalk! The only concern was that the excellent rooftop cafe smelled a bit like natural gas, though I did let management know. Overall, I had a wonderful stay and hope to be back soon!
Bodde her 2 netter i januar 2024
Svar fra Brandon Rivera - Front Office Supervisor den 2. feb. 2024
Thank you for your recent stay with us at Mokara Hotel & Spa! We look forward to your future stay with us Sarah.

8/10 – Bra

Michael

Bodde her 2 netter i desember 2023
Svar fra Christopher - Front Office Manager den 30. jan. 2024
Thank you for staying with us at Mokara Hotel & Spa. We look forward to your return!

10/10 – Utmerket

Julio og Helotes

Bodde her 1 natt i januar 2024
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Thank You, Julio, for your recent stay with us at Mokara Hotel & Spa. I'm thrilled to see that you enjoyed your stay with us. We look forward to welcoming you back soon. Have a wonderful New Year!

8/10 – Bra

Kim Van

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a lovely boutique hotel located on the river walk in San Antonio. The rooms are excellent - everything from the comfortable bed to the stocked refrigerator to the daily water bottles provided to the spacious bathroom with separate spa tub and walk in shower. We had dinner one evening in your restaurant and we were not especially impressed. The waiter was clearly ‘green’ and needed more training. It took an unusually long time for our dishes to arrive once we ordered. We asked our waiter why and did not get a logical answer. He said our order was waiting in line in the kitchen, whatever that meant. We sat on the patio instead of inside and our waiter did not check to see if we needed anything such as another drink, while we waited. For the level of the restaurant and price of the meals I would have expected better service. ***One a positive note, the female bartender made killer chocolate martinis.
Bodde her 2 netter i desember 2023
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Thank you for staying with us. We look forward to welcoming you back soon!

10/10 – Utmerket

Trae

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My girlfriend and I stayed at the Mokara over the Christmas holiday. The staff, service and amenities were excellent. We spent Christmas Eve in the rooftop hot tub, overlooking the festively decorated San Antonio Riverwalk. The location is unmatched. Once you walk out of the hotel, you are literally on the Riverwalk only a short distance to many restaurants and stores. We also took advantage of the in-house spa services and enjoyed a couple's massage on one of our first days at the property. Overall the experience was outstanding. We plan on visiting San Antonio again soon, and we will undoubtedly be making accommodations at the Mokara.
Bodde her 4 netter i desember 2023
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Thank you for staying with us. We look forward to welcoming you back soon!

2/10 – Forferdelig

levi

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Levi, It looks like we missed the mark on your stay with us, and I don't see any direct feedback. Please feel free to reach out to us directly to assist.

10/10 – Utmerket

Lori

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Thank you for staying with us. We look forward to welcoming you back soon!

10/10 – Utmerket

Felix

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Thank you for staying with us. We look forward to welcoming you back soon!

10/10 – Utmerket

German

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Thank you for staying with us. We look forward to welcoming you back soon!

10/10 – Utmerket

John

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
They were able to decorate our room with all natural Christmas garland, wreaths and poinsettias so that our stay during the holidays felt like we were really celebrating Christmas!
Bodde her 2 netter i desember 2023
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Thank you for staying with us. We look forward to welcoming you back soon!

10/10 – Utmerket

Yan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Thank you for staying with us. We look forward to welcoming you back soon!

10/10 – Utmerket

Elsa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Honeymoon
Everything was great we will come back
Bodde her 2 netter i desember 2023
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Thank you for staying with us. We look forward to welcoming you back soon!

10/10 – Utmerket

Laura

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Thank you for staying with us. We look forward to welcoming you back soon!

10/10 – Utmerket

Rosendo

Bodde her 2 netter i desember 2023
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Thank you for staying with us. We look forward to welcoming you back soon!

10/10 – Utmerket

Charis

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Christopher Blaha - Front Office Manager den 8. jan. 2024
Thank you for your stay with us at Mokara Hotel & Spa. We look forward to welcoming you back soon!