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Anmeldelser av La Cantera Resort & Spa

4 out of 5
La Cantera Resort & Spa
16641 La Cantera Pkwy, San Antonio, TX

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 715 av totalt 1077 anmeldelser." "
Rangering på 8 − Bra. 159 av totalt 1077 anmeldelser." "
Rangering på 6 − Grei. 100 av totalt 1077 anmeldelser." "
Rangering på 4 − Dårlig. 58 av totalt 1077 anmeldelser." "
Rangering på 2 − Forferdelig. 45 av totalt 1077 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Mayra og Jarrell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff that make you feel welcomed. They take customer service to the next level with attention to detail. Will be coming back.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Matthew

Bodde her 2 netter i mai 2024

10/10 – Utmerket

Madeline

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this hotel so much. Amazing staff that were SO friendly from beginning to end. Super clean room and the housekeeper left us a sweet note. Beautiful property. Pools are 10/10. We will definitely be staying here again.
Bodde her 2 netter i mai 2024
Svar fra Camila Frederico, General Manager den 20. mai 2024
Hi Madeline,That you very much for your review and comments. We truly appreciate you taking the time to share your experience with us!We hope that you will return again when another opportunity arises in the near future.Thank you for your business, we appreciate it!

10/10 – Utmerket

Meredith

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Time after time, La Cantera delivers consistent service, good food, and spectacular views. We love our time here. We will be back again soon!
Bodde her 1 natt i mai 2024
Svar fra Camila Frederico, General Manager den 14. mai 2024
Hello Meredith,Thank you very much for your review and comments regarding your recent experience at our resort.We are glad to hear that you enjoyed your stay with us!We hope that you will continue to make La Cantera your home away from home and return to visit again in the near future.Have a wonderful day,

10/10 – Utmerket

Gabriel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place!
Bodde her 3 netter i mai 2024
Svar fra Camila Frederico, General Manager den 7. mai 2024
Hello Gabriel,Thanks so much for taking the time to share your feedback, we truly appreciate it!We hope to welcome you back again in the near future, when your plans bring you back to the San Antonio hill country.Thanks again!

10/10 – Utmerket

ana maria de los dolores cervera

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo muy bien buena atención y muy bonito el lugar
Bodde her 3 netter i mai 2024
Svar fra Camila Frederico, General Manager den 6. mai 2024
Hello Ana Maria,Thank you for sharing your comments regarding your visit to our beautiful resort.We appreciate your time and certainly your business and hope that you will be back to stay again in the near future!Have a wonderful day,

6/10 – Grei

Vanessa

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Check in could have been better
Bodde her 1 natt i mars 2023
Svar fra Camila Frederico, General Manager den 6. mai 2024
Hi Vanessa,Thank you for taking time to share your feedback regarding your recent stay. We sincerely apologize for any inconvenience you encountered due to the check-in process.We will share your comments with our team in an effort to ensure that the same situation does not occur in the future.Thanks again,

6/10 – Grei

Scott

Reiste med en gruppe
Likte: Fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The exterior areas of the property are beautiful, but the interior of the building and rooms are very outdated and drab, making it appear dirty. The service was hit or miss, with a few staff members going above and beyond, but other times we encountered no staff near the pool or had food items just never delivered. For the high price, I expected a much nicer product and better service. I would value the resort worth $300/night or less.
Svar fra Camila Frederico, General Manager den 1. mai 2024
Hello Scott,We sincerely apologize that your recent visit did not meet your, nor our, expectations. We appreciate your efforts in sharing this feedback with us. In our practice of continually evolving our service methods, we have shared your comments with our team. Ultimately, we thank you for the time you have taken in communicating your experience to us and for your business. We hope you have a wonderful day,

10/10 – Utmerket

Lamont

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a great experience Andrea was very helpful and accommodating. Service and stay was 10/10!!
Bodde her 1 natt i april 2024
Svar fra Camila Frederico, General Manager den 23. apr. 2024
Hi Lamont,Thank you very much for taking the time to share your recent experience with us!We are glad to hear that you enjoyed your stay and certainly appreciate you giving our associate, Andrea a shout-out.We hope that you will have the opportunity to visit our beautiful resort again in the near future.Thank you for your business and we look forward to your next visit!

10/10 – Utmerket

Amy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the resort for a quick spa getaway but book early or you won’t get in!
Bodde her 1 natt i februar 2024
Svar fra Camila Frederico, General Manager den 18. apr. 2024
Hi Amy,Thank you very much for taking the time to share your experience with us! It thrills us to learn that you enjoyed your visit in the San Antonio Hill Country. We appreciate your business, and we hope to welcome you again sometime soon!

10/10 – Utmerket

Salvador

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Camila Frederico, General Manager den 10. mai 2024
Hello Salvador,Thank you so much for your time in sharing your review regarding your recent stay at our resort.We truly appreciate your feedback and look forward to the next time you are able to return.Thanks again!

10/10 – Utmerket

Shanna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Camila Frederico, General Manager den 10. mai 2024
HI Shanna,We appreciate you taking the time to share your review with us; we truly appreciate it.Thank you for your business and we hope to welcome you back to our beautiful resort again sometime in the near future.Have a wonderful day,

6/10 – Grei

Michael og Austin

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i april 2024

10/10 – Utmerket

Ever

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Top notch customer service all the way from my vehicle, the 7th floor was amazing
Bodde her 1 natt i april 2024
Svar fra Camila Frederico, General Manager den 8. apr. 2024
Hello!Thank you for sharing your comments regarding your visit to our resort.It thrills us to hear that you enjoyed your stay on SEVEN, and we hope that you will be back to visit again when you are back in the San Antonio hill country.Thanks again!

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place Ava excellent staffs. No issues!
Bodde her 3 netter i april 2024
Svar fra Camila Frederico, General Manager den 8. apr. 2024
Hi Daniel,Thank you very much for taking the time to share your experience with us! It thrills us to learn that you enjoyed your visit in the San Antonio Hill Country. We appreciate your business, and we hope to welcome you again sometime soon!

10/10 – Utmerket

Andrea

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always so elegant and lovely we come back every year!
Bodde her 1 natt i april 2024
Svar fra Camila Frederico, General Manager den 8. apr. 2024
Hi Andrea,Thank you for taking the time to share your feedback regarding your recent visit to our resort.We truly appreciate your kind comments and hope that you continue to make La Cantera your home away from home. We look forward to welcoming you back again in the near future!Have a wonderful day,

2/10 – Forferdelig

Eduardo Sandoval

Bodde her 3 netter i mars 2024
Svar fra Camila Frederico, General Manager den 29. apr. 2024
Hello Eduardo,Thank you for sharing your review; we are very sorry that you did not have a great experience while visiting our resort. We sincerely apologize for any inconvenience you encountered during your stay, and hope that you will reconsider returning to provide us another opportunity to extend our very best.Have a wonderful day,

10/10 – Utmerket

Sergio Alejandro

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Un lugar perfecto para entretenimiento para mis hijos de 8 años, un lugar perfecto para mi esposa ya que esta "The shops at La Cantera" y un dia relajado de Golf.
Bodde her 2 netter i mars 2024
Svar fra Camila Frederico, General Manager den 2. apr. 2024
Hello Sergio!We are so glad to hear that you and your family enjoyed such a wonderful stay with us!Thank you for taking the time to share your comments and we look forward to your next visit.We appreciate your business!Have a wonderful day,

10/10 – Utmerket

emily

Bodde her 4 netter i mars 2024

10/10 – Utmerket

Jorge og Mexico

Reiste med partner
Likte: Renhold og personale og service
Magnífico
Bodde her 3 netter i desember 2023
Svar fra Camila Frederico, General Manager den 28. mars 2024
Hello Jorge!We appreciate your comments regarding your stay at our resort and are glad to hear that you thought our resort was "Magnifico"!Thank you for your business and we look forward to welcoming you back when another opportunity arises.Have a wonderful day,

10/10 – Utmerket

daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very kind. Golf course was in great shape. Restaurants left a lot to be desired as they were pretty lackluster.
Bodde her 2 netter i mars 2024
Svar fra Camila Frederico, General Manager den 26. mars 2024
Hello Daniel,Thanks so much for taking the time out of your day to share your resort experience with us; we truly appreciate it!We are glad to hear that you enjoyed our golf course and appreciate you mentioning our staff in your review.Please accept our sincere apology for any inconvenience you encountered due to dining issues you encountered during your visit to our restaurants.We appreciate your business and hope to welcome you back again in the near future.

10/10 – Utmerket

Pedro

Bodde her 3 netter i mars 2024
Svar fra Camila Frederico, General Manager den 10. mai 2024
Hello Pedro,Thank you for taking the time to share a review on your stay at our beautiful resort. We hope you will return to our resort when another opportunity arises in the future.Thanks again,

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 4 netter i mars 2024
Svar fra Camila Frederico, General Manager den 25. mars 2024
Hi David,Thanks so much for sharing your experience with us. We appreciate your business and look forward to the next time you are able to visit.Have a wonderful day!

6/10 – Grei

Danielle

Reiste med familie og små barn
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
We were very disappointed with our stay. The gentleman at check in wasn’t very nice or welcoming. They didn’t ever come and clean our room. The nicest interaction we had was with the lady at the coffee bar. Hopefully they can work on their hospitality. It’s a shame that it’s expensive and they aren’t welcoming at all. The property is beautiful.
Bodde her 2 netter i mars 2024
Svar fra Camila Frederico, General Manager den 20. mars 2024
Hello Danielle,Thank you for taking the time to share your comments regarding your stay with us. We are very sorry to hear that you had a disappointing experience and sincerely apologize for any inconvenience you encountered.We appreciate your business and hope that you will consider returning to our resort when another opportunity arises.Thanks again and we hope you have a wonderful day!

10/10 – Utmerket

Aaron

Bodde her 2 netter i mars 2024
Svar fra Camila Frederico, General Manager den 10. mai 2024
Hi Aaron,Thanks very much for taking the time to share your review, we truly appreciate it!We look forward to welcoming you back again in the near future.

10/10 – Utmerket

Chason

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here for a weekend as a family of four. It was perfect! Shopping and dining were wonderfully located close to our stay. Plus, being right by Six Flags Fiesta Texas was helpful as both our kids couldn’t wait to ride some roller coasters. The resort was clean, staff was very friendly, and overall a great place.
Bodde her 2 netter i mars 2024
Svar fra Camila Frederico, General Manager den 19. mars 2024
Hello Chason,Thank you very much for taking the time to share your experience with us.It thrills us to learn that you enjoyed your visit in the San Antonio Hill Country!Thank you for your business and we hope to welcome you again sometime soon.

10/10 – Utmerket

Zaccaria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Svar fra Camila Frederico, General Manager den 19. mars 2024
Thank you for your review, we appreciate you taking the time to share your experience with us!We hope you will return again when you have another opportunity and want to enjoy our resort.Have a wonderful day,

10/10 – Utmerket

Martina

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the property, just be ready to tip the shuttle bus driver and the bellhops!
Bodde her 4 netter i mars 2024
Svar fra Camila Frederico, General Manager den 19. mars 2024
Hello Martina,Thank you for taking the time to share your feedback regarding your stay!We appreciate your business and look forward to welcoming you back again soon!Have a wonderful day,

10/10 – Utmerket

MATTHEW

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Been visiting here for 20 years. Always great service. It’s time to update the restrooms and the pools need a little work but overall a great place to stay.
Bodde her 3 netter i mars 2024
Svar fra Camila Frederico, General Manager den 19. mars 2024
Hello Matthew,Thank you for your review and taking the time to share your feedback with us!We have great news - we are planning to undergo a complete rooms renovation starting this June!We hope you will take the opportunity to return to La Cantera when another opportunity arises.Thanks again!

10/10 – Utmerket

Paula

Reiste med partner
Consistently great. One of our favorite Staycation spots
Bodde her 2 netter i mars 2024
Svar fra Camila Frederico, General Manager den 19. mars 2024
Hi Paula,We are so glad to hear that La Cantera is your favorite Staycation locations; we appreciate your business and look forward to your next visit!Have a wonderful day,

2/10 – Forferdelig

Stephen

Bodde her 3 netter i mars 2024

10/10 – Utmerket

Ryan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Christine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La Cantera is really great! Excellent staff! Food choices are amazing and the views are incredible! ☺️
Bodde her 3 netter i mars 2024
Svar fra Camila Frederico, General Manager den 28. mars 2024
Hi Christine,We appreciate you taking the time to share your comments regarding your recent stay at our resort! We are thrilled to hear that you thoroughly enjoyed your visit, and we hope that you make La Cantera Resort your home away from home.Thank you for your business; we hope to see you again soon!

10/10 – Utmerket

Karla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
love it
Bodde her 1 natt i mars 2024
Svar fra Camila Frederico, General Manager den 4. mars 2024
Hi Karla,Thanks so much for your review! We're so glad to hear that you enjoyed your stay with us.We appreciate your business and look forward to welcoming you back in the near future.Have a wonderful day,

6/10 – Grei

samuel

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The bathroom had mold in shower tub area, large broken tile next the toilet, no or not working bathroom fan leaving the steam to linger for a while until cleared. There was a small fridge but it was barely cold. The ice machine had no clear indiction where it was located so I had to wander around for awhile until located. For the overall price it was not worth it.
Bodde her 1 natt i februar 2024
Svar fra Camila Frederico, General Manager den 26. feb. 2024
Hello Samuel,We are very sorry to hear that your experience during your stay was not up to your expectations. Please accept our sincere apology for any inconvenience you encountered due to the issues with the bathroom and refrigerator in your room.It's never easy to when we do not live up to our guests' or our own expectations, but through communication we can ensure that these situations do not occur in the future.We appreciate you taking the time to share your experience and hope that you will consider returning to stay with us again in the future. We are happy to share good news - our rooms will undergo a full renovation beginning in June! Thanks again, and we hope you have a wonderful day.

8/10 – Bra

Roman

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
👍
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Bruce

Bodde her 5 netter i februar 2024

10/10 – Utmerket

Rossana G.

Reiste med partner
Manicured gardens, friendly staff
Bodde her 4 netter i februar 2024
Svar fra Camila Frederico, General Manager den 21. feb. 2024
Hello Rosana,We appreciate you taking time to provide us with your feedback regarding your recent visit to our resort!Thank you for your business and we look forward to welcoming you back on your next stay.Have a wonderful day,

4/10 – Dårlig

Angelica

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Camila Frederico, General Manager den 20. feb. 2024
Hello Angelica,Thank you for taking time to share your review with use. We are sorry to hear that you did not receive the excellent guest service that La Cantera is well-known for. We sincerely apologize for any inconvenience you encountered during your stay.We hope that you will reconsider returning to our beautiful resort when another opportunity arises.Thanks again!

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place
Bodde her 1 natt i februar 2024
Svar fra Camila Frederico, General Manager den 16. feb. 2024
Hello Marla,Thanks very much for taking the time to share your review; we certainly appreciate your comments!We look forward to welcoming you back whenever your travels bring you back to the San Antonio Hill Country.Have a wonderful day,

10/10 – Utmerket

Don

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Gonzalo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Angelica

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

susan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Staycation SA
We stayed at The Villas at La Cantera. Highly recommend—beautiful setting, nice room, great atmosphere, quiet. It was a staycation but felt like a true getaway.
Bodde her 1 natt i januar 2024
Svar fra Camila Frederico, General Manager den 30. jan. 2024
Hello Susan!Thanks so much for taking the time to share your comments regarding your visit to our beautiful resort!We are glad to hear that you enjoyed your stay and hope that you continue to make La Cantera your home away from home.Thank you for your business and we look forward to welcoming you back again soon!Have a wonderful day,

10/10 – Utmerket

Arthur

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An outstanding property with world class service. Will come back again…
Bodde her 1 natt i januar 2024
Svar fra Camila Frederico, General Manager den 29. jan. 2024
Hi Arthur,We are glad to hear that you had an outstanding experience with us; thank you for taking the time to share your comments.We truly appreciate your feedback and your business; and certainly, look forward to your next visit!Have a wonderful day,

10/10 – Utmerket

Kimberly

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is the only resort in San Antonio that I will stay in! Absolutely fantastic and so beautiful!!
Bodde her 2 netter i januar 2024
Svar fra Camila Frederico, General Manager den 29. jan. 2024
Hello Kimberly,Thank you so much for your review and kind comments regarding our beautiful resort! We truly appreciate you taking the time to share with us.We appreciate your business and look forward to the next time you have the opportunity to return. Thank you for making La Cantera your home away from home!We hope you have a wonderful day,

10/10 – Utmerket

Tracie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Monica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024

10/10 – Utmerket

James

Bodde her 1 natt i januar 2024