Terrasse/patio

Anmeldelser av Canopy by Hilton San Antonio Riverwalk

4 out of 5
Canopy by Hilton San Antonio Riverwalk
123 N. Saint Marys St., San Antonio, TX

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 970 av totalt 1301 anmeldelser." "
Rangering på 8 − Bra. 214 av totalt 1301 anmeldelser." "
Rangering på 6 − Grei. 71 av totalt 1301 anmeldelser." "
Rangering på 4 − Dårlig. 22 av totalt 1301 anmeldelser." "
Rangering på 2 − Forferdelig. 24 av totalt 1301 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Glynn

I liked the rooms, the cleaning personnel were very nice and friendly.
Bodde her 1 natt i mai 2024
Svar fra Karen, -Front Desk Manager den 29. mai 2024
Hi Glynn,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

8/10 – Bra

Tyrrell

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property location, ease of access to the river walk, the room with city views were great. Surprisingly the mattress was very, very hard... even cement-like hard to me. A retiredveteran, I slept on the ground before and got a decent sleep in. I ended up sleeping on the lounger with blanket from the bed. Uncomfortable, yes, but I was able to get some sleep.
Bodde her 2 netter i mai 2024
Svar fra Karen, -Front Desk Manager den 29. mai 2024
Hi Tyrrell,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Utmerket

Tsunehiro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Mohamed

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were very friendly and professional
Bodde her 2 netter i mai 2024
Svar fra Julia den 28. mai 2024
Thank you so much for your kind review! We are so happy you enjoyed your stay with us.

10/10 – Utmerket

Dianne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel, Great location
Bodde her 3 netter i mai 2024
Svar fra Julia den 28. mai 2024
Thank you so much for your kind review! We are so happy you enjoyed your stay with us.

10/10 – Utmerket

Mark

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpful staff
Bodde her 1 natt i mai 2024
Svar fra Julia den 27. mai 2024
We are so happy to hear that you enjoyed your stay with us!

10/10 – Utmerket

Sara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved staying here!
Bodde her 3 netter i mai 2024
Svar fra Julia den 27. mai 2024
We are so happy to hear that you enjoyed your stay with us!

6/10 – Grei

Veronika

Bodde her 3 netter i mai 2024
Svar fra Julia den 26. mai 2024
We appreciate your feedback!

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
GREAT LOCATION
Bodde her 3 netter i mai 2024
Svar fra Kiley den 24. mai 2024
Thank you so much for the amazing review about our hotel, John! We're thrilled to hear that you enjoyed the location and surrounding areas! We hope to welcome you back in the future!

10/10 – Utmerket

Ricardo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
🙌
Bodde her 2 netter i mai 2024
Svar fra Kiley den 24. mai 2024
Thank you for taking the time to leave us such a great review! We hope you will travel back to San Antonio in the future, and visit us again!

8/10 – Bra

Lawrence Edward

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was good, staff friendly, convenient location, right on river walk.
Bodde her 2 netter i mai 2024
Svar fra Kiley den 24. mai 2024
We're thrilled to hear that you enjoyed our hotel's amazing location! Providing guests with an exceptional setting to explore and experience is one of our top priorities. Whether it's the stunning views, convenient access to local attractions, or simply being nestled in the heart of the action, we're delighted that our location enhanced your stay. Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back to our hotel for another unforgettable visit!

6/10 – Grei

JAMES

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It was a nice hotel, although the ac was running and it was a very, hot night. Needless to say, it makes sleeping pretty miserable that even my husband sweated during the night which is very unusual. That would be my only complaint BUT IT IS A BIG ONE! Parking staff was absolutely great! Will not re-book at this location because of non-working AC.
Bodde her 1 natt i mai 2024
Svar fra Kiley den 24. mai 2024
James, I'm sorry to hear about the trouble you experienced with the air conditioning during your stay. Your comfort is our top priority, and it's disappointing to learn that we fell short in providing the ideal environment for you. Rest assured, we take feedback like this seriously and will address the issue promptly to ensure it doesn't recur. If you have any further details or would like to discuss your experience further, please don't hesitate to reach out. We appreciate your feedback and hope to have the opportunity to make it right for you in the future.

8/10 – Bra

Daniel og Laredo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Kiley den 24. mai 2024
Thank you for taking the time to leave us an amazing review! We hope to welcome you back in the future!

10/10 – Utmerket

Christina

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful property, right on the riverwalk. Loved the sliding barn doors and the decor in the room. Spectacular breakfast. Friendly, knowledgeable staff.
Bodde her 1 natt i mai 2024
Svar fra Kiley den 22. mai 2024
Thank you so much for taking the time to leave us an amazing review! We are thrilled to hear that you enjoyed our property and restaurant. Providing top-notch service is at the heart of everything we do, and it's incredibly rewarding to know that our efforts have made a difference for you. Thank you for taking the time to share your feedback – it truly means the world to us! We hope to welcome you back in the future!

10/10 – Utmerket

Christie

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property. Great access to all the downtown attractions. Dinner at Domingo was amazing
Bodde her 2 netter i mai 2024
Svar fra Kiley den 22. mai 2024
Thank you so much for your kind words about our hotel and restaurant! We are thrilled to hear that you enjoyed your stay. We hope to see you again in the future!

10/10 – Utmerket

Sungji

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable and pleasant stay. Easy access to the Riverwalk. I enjoyed my time and the Nespresso each morning.
Bodde her 2 netter i mai 2024
Svar fra Karen, -Front Desk Manager den 22. mai 2024
Hi Sungli,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

8/10 – Bra

Iris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Karen, -Front Desk Manager den 22. mai 2024
Hi Iris,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Utmerket

Arceli

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Overall great place to stay. TV doesn’t work
Bodde her 2 netter i mai 2024
Svar fra Julia den 21. mai 2024
We are so happy to hear that you enjoyed your stay with us! Thank you for letting us know about the TV so that we can make sure it is fixed before the next guest arrives!

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 5 netter i mai 2024
Svar fra Julia den 21. mai 2024
We are so happy you enjoyed your stay! I hope we have the opportunity to welcome you back again in the future.

10/10 – Utmerket

Li

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed for a night and had no complaints
Bodde her 1 natt i mai 2024
Svar fra Julia den 21. mai 2024
We are so happy you enjoyed your stay! I hope we have the opportunity to welcome you back again in the future.

10/10 – Utmerket

Jeremy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a wonderful stay, just wish they had continental breakfast. Over all an amazing place to stay :)
Bodde her 3 netter i mai 2024
Svar fra Karen, -Front Desk Manager den 20. mai 2024
Hi Jeremy,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Utmerket

Carol J

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Was an awesome hotel loved the Bar on 3rd floor very cute
Bodde her 4 netter i mai 2024
Svar fra Karen, -Front Desk Manager den 20. mai 2024
Hi Carol J,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Utmerket

Kelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Karen, -Front Desk Manager den 21. mai 2024
Hi Kelly,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Utmerket

Emmanuel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place was clean , the restaurant was one of the best on the river walk
Bodde her 1 natt i mai 2024
Svar fra Kiley den 20. mai 2024
Thank you for taking the time to leave us such an amazing review! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back in the future!

10/10 – Utmerket

Wanell K

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great except the $55 a night for parking. Staff was great, facility was great, food was great. Loved the motel. Will definitely stay again!
Bodde her 3 netter i mai 2024
Svar fra Karen, -Front Desk Manager den 27. mai 2024
Hi Wanaell,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Utmerket

Jose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Kiley den 19. mai 2024
Thank you so much for taking the time to leave us an amazing review! We hope to see you again soon!

10/10 – Utmerket

Johnathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good place would book again
Bodde her 1 natt i mai 2024
Svar fra Julia den 17. mai 2024
Thank you so much for your great review! We are so happy you enjoyed your stay!

10/10 – Utmerket

robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay, convenient to the Riverwalk and staff was excellent
Bodde her 3 netter i mai 2024
Svar fra Karen, -Front Desk Manager den 13. mai 2024
Hi Robert,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

4/10 – Dårlig

Ricardo del

Likte: Renhold og overnattingsstedets bygg og tilstand
Se fue el agua en todo el hotel y no quisieron reembolsarme una noche por haber separado a ttavez de expedia
Bodde her 3 netter i mai 2024
Svar fra Adam M. den 14. mai 2024
Lamentamos sinceramente los inconvenientes que experimentaste durante tu estancia debido a la falta de agua en el hotel. Hemos aplicado un crédito de 30 a tu cuenta como compensación por las molestias ocasionadas. Valoramos tu paciencia y comprensión en esta situación. Esperamos que esta compensación demuestre nuestro compromiso con tu satisfacción como huésped. Si necesitas alguna otra asistencia o tienes más preocupaciones, por favor no dudes en contactarnos directamente. ¡Esperamos darte la bienvenida de nuevo en el futuro para una experiencia mucho más placentera!

10/10 – Utmerket

Valeria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved it !
Bodde her 1 natt i mai 2024
Svar fra Kiley den 13. mai 2024
Thank you so much for taking the time to leave us a review! We hope to see you again in the future!

10/10 – Utmerket

Sidali

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Modern and clean hotel, view from the room was awesome and the staff were very helpful and accommodating. Late checkout was a bonus 😉
Bodde her 2 netter i mai 2024
Svar fra Julia den 13. mai 2024
Sidali, Thank you so much for your great review! We are so happy you enjoyed your stay and look forward to welcoming you back again in the future!

10/10 – Utmerket

Madison

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was amazing! Food, location, service! 10/10 love!!!
Bodde her 1 natt i mai 2024
Svar fra Karen, -Front Desk Manager den 12. mai 2024
Hi Madison,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon

10/10 – Utmerket

Beatriz

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only the steam is not useful for ironing some parts.
Bodde her 1 natt i mai 2024
Svar fra Karen, -Front Desk Manager den 12. mai 2024
Hi Beatriz,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service. We will continue to work on improving the conditions of our steamer. We appreciate your business and We look forward to serving you again soon!

2/10 – Forferdelig

Scott

Bodde her 1 natt i mai 2024
Svar fra Julia den 13. mai 2024
I am sorry to hear that you did not have a good experience with us. I do see that you cancelled your reservation, with full refund and did not check into our hotel. We would love to hear more about what we could have done better for you prior to your arrival.

10/10 – Utmerket

Clinton og HOOPER

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the location of the hotel
Bodde her 3 netter i mai 2024
Svar fra Karen, -Front Desk Manager den 11. mai 2024
Hi Clinton,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Utmerket

Rick

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome
Bodde her 1 natt i mai 2024
Svar fra Adam M. den 10. mai 2024
Thank you so much for sharing Rick! Please come back and visit us again soon!

10/10 – Utmerket

Patrick

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very happy with Our choice to stay here. It is right on the Riverwalk and easy access to all the other dining options and shops. I thought the bottom floor restaurant bar area was one of the nicer on all of the Riverwalk.
Bodde her 1 natt i mai 2024
Svar fra Karen Jorgenson, -Front Desk Manager den 9. mai 2024
Hi Patrick,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Utmerket

Noelle og Asbury

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i februar 2024
Svar fra Adam M. den 9. mai 2024
Thank you so much for sharing Noelle! Please come back and visit us again soon!

8/10 – Bra

Phillip og Finksburg

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place to stay plenty of different things to do around
Bodde her 2 netter i mai 2024
Svar fra Julia den 8. mai 2024
Phillip,Thank you so much for your review! We are so happy you enjoyed your stay with us, and we look forward to welcoming you back again in the future!

10/10 – Utmerket

Ana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great time during Fiesta weekend
Bodde her 1 natt i april 2024
Svar fra Julia den 8. mai 2024
Thank you so much for your review! We are so happy you enjoyed your stay with us, and we look forward to welcoming you back again in the future!

6/10 – Grei

Nancy

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 2 netter i mai 2024
Svar fra Kiley den 8. mai 2024
Thank you for taking the time to share your feedback about your recent stay with us. We're glad to hear that your experience was satisfactory overall, but we're always striving to make every guest's stay exceptional. We value your input and would love to know how we can turn your stay into an outstanding one next time. Your insights help us improve, and we hope to have the opportunity to exceed your expectations on your next visit. If there's anything specific you think we could do better, please don't hesitate to let us know. We're here to ensure your comfort and satisfaction.Thank you again for choosing to stay with us. We look forward to welcoming you back soon.

10/10 – Utmerket

Heather

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The interior is unique and stylish. The view of and access to riverwalk is amazing.
Bodde her 1 natt i mai 2024
Svar fra Kiley den 7. mai 2024
Heather, thank you for sharing your experience! We're thrilled to hear that you enjoyed our unique and stylish interior design. We take pride in creating a welcoming and aesthetically pleasing atmosphere for our guests. The riverwalk view and access are indeed exceptional features, and we're delighted that you were able to fully appreciate them during your stay. We hope to have the pleasure of welcoming you back soon for another memorable experience at our hotel!

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the modern room. Have stayed at other Riverwalk hotels. This was our nicest stay to date.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Chenxin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Kiley den 4. mai 2024
Thank you so much for taking the time to leave us an amazing review! We hope you will visit us again soon!

8/10 – Bra

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
dining opions
Bodde her 1 natt i april 2024
Svar fra Karen Jorgenson, -Front Desk Manager den 1. mai 2024
Hi David,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Utmerket

Nicholas og saint louis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a very cool hotel and the staff was awesome.
Bodde her 3 netter i april 2024
Svar fra Adam M. den 30. apr. 2024
Thank you so much for sharing Nicholas! Please come back and visit us again soon!

8/10 – Bra

Maxime

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Adam M. den 30. apr. 2024
Thank you so much for sharing! We appreciate all feedback and always continue to improve. If there is anything you think we could have done differently, please let us know. Thank you for staying with us. We hope to welcome you back soon!

10/10 – Utmerket

Rozmin

Bodde her 2 netter i april 2024
Svar fra Kiley den 19. mai 2024
Thank you for leaving us a review! We hope to welcome you back in the future!

8/10 – Bra

Marcoantonio

Likte: Renhold og personale og service
Good
Bodde her 1 natt i april 2024
Svar fra Kiley den 30. apr. 2024
Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you had a good time during your recent stay.At Canopy by Hilton San Antonio Riverwalk providing exceptional service and creating memorable experiences for our guests is our top priority, and it's wonderful to hear that we succeeded in doing so during your visit.Your feedback is incredibly valuable to us, and it serves as a great source of motivation for our team. We hope to see you again soon!

10/10 – Utmerket

Efraín

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i april 2024
Svar fra Kiley den 30. apr. 2024
Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you had a good time during your recent stay. We look forward to welcoming you back for another fantastic experience in the future!