Hoteller i San Andrés

«First the check in staff was terrible. They treated us horribly and were not very helpful when some issues with Expedia and their hotel happened for reservations. After that the troubles only increased. The property advertises as All inclusive however no drinks apart from beer and the food was only buffet. Both were terrible. The service at the pool is also horrible. No one pays attention and to even get anything is ridiculous impossible. This is 0 star forget 5 star hotel! Never would go here ...

«Excelente hotel, Limpiamos. muy buena comida, tranquilo, cerca de tours, alejado de la bulla del centro, alquiler de mulitas a buen precio. El personal super amable»

«I would never stay there again, the walls were paper thin. There was no shower head just a pipe coming out the wall. It was not nice»

«Pagar vista al mar es un robo, la vista es totalmente diferente a lo que muestran en fotos, lo que ves es una construcción y el mar muy pero muy lejos, había insectos en el cuarto y el internet nunca funcionó, y el televisor no tenía canales nacionales, ósea no tenían cable, un hotel muy costoso con muy mal servicio, dijeron que lo iban a arreglar y nunca lo arreglaron, no pierdas tu dinero en este hotel de tan mal servicio.»

«The breakfast was one of the best hotel breakfast i have ever had. The rooms were very spacious!»

«Excellent location. Nice a nd helpful staff. Clean room except occasional baby roaches in the bathroom. Good breakfast and Bar.»

«Our stay at this hotel was nothing short of exceptional. From the moment we arrived, the staff made us feel genuinely welcomed—their warmth, attentiveness, and professionalism truly elevated the entire experience. The hotel itself is beautifully designed, with exquisite decoration that creates a refined yet cozy atmosphere. Every detail feels thoughtfully curated, making it a perfect setting for relaxation and comfort. What stood out the most was the peaceful ambiance. It’s an ideal ...

«Quarto sempre limpo e bem harmônico. Café da manhã de boa qualidade Piscina com bar E funcionários prestativos»

«There was a maggot in my salad. The room was clean, the staff were helpful. The sink in our bathroom was cracked. Which made on of the faucets/taps leak in our bathroom, there was water all over the floor. We did not know there were two parts to the hotel. The old part and the new part. The elevator in the old part had no air conditioning, it just blew hot air. The new part of the hotel looked a lot better there was air conditioning in the elevators. The food was very limited in terms of ...