Hoteller nær Sammlung Essl

"It is unusual that you have to request room cleaning the day before (by 1 pm). It was not ideal that the air conditioning didn't work (in the whole hotel I was told) until next month. The problem sleeping with open window/door in the ground floor due to the lack if Ac and ventilation: Cigarette smoke from neighbours; direct access to my room through door; light from 6 am. AC would mean sleeping in darkness with air flowing inn."

"A disappointment. 75% on the hotel, 25% on Hotels.com. A 20-minute queue for coffee in the breakfast restaurant. It was overcrowded with people the two first mornings. Two out of four coffee brewers were out of order. The queuing caused the guests to use double time on their breakfasts. Thus, the overcrowding and wait for free tables. The coffee maker in the room was broken. Nobody was fixing it. Always a long wait for the elevator. One of two has been out of order during the whole stay. The “studio suite junior” was not as described in the photos. An extra bed was also taking up floor space. Our room was similar to your presented photo of a “superior room”, which was cheaper. A small thing; there is a pole for the shower head, but no hook for fastening the shower head on it. The bar was closed, even if it were mentioned in the hotel overview. There was no restaurant in the hotel. There was no lounge for groups to gather. Communication through Hotels.com about the transfer service from the airport was unanswered. I called the hotel before departure from my home airport and got an answer that we could just get a cab from outside the airport. The hotel told me that they could not answer on the contact page on Hotels.com. I chose to buy train tickets. When waiting for the train, a chauffeur from the hotel emerged as a genie of the bottle. Had already bougt train tickets"

"Ok"

"Very nice and with quiet rooms. Only rooms on 5th and 6th floor. Nice bar and very good breakfast. Shoort walk to inner city (City center)."

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"I had a very uncomfortable and unsafe experience at this hotel. Staff members entered my room more than 5 times without any notice, even after I informed the reception. One time, I even woke up to find someone trying to open the door while I was sleeping — it was terrifying. Imagine someone suddenly walking into your room while you’re changing clothes or doing something private! I told the reception and they apologized, saying it wasn’t intentional, but it still happened three more times after that. I felt scared and unsafe each time. This behavior is completely unacceptable, and I do not recommend this hotel if you’re looking for privacy or safety."