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Anmeldelser av Hyatt Regency Salt Lake City

4 out of 5
Hyatt Regency Salt Lake City
170 SOUTH WEST TEMPLE, Salt Lake City, UT

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 302 av totalt 392 anmeldelser." "
Rangering på 8 − Bra. 48 av totalt 392 anmeldelser." "
Rangering på 6 − Grei. 20 av totalt 392 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 392 anmeldelser." "
Rangering på 2 − Forferdelig. 14 av totalt 392 anmeldelser." "

9,8/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kenneth

Bodde her 1 natt i september 2023
Svar fra My best, Mary N. den 11. sep. 2023
Hi Kenneth-- we thank you for your rating and review.

2/10 – Forferdelig

Mohammad Mohibul

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Svar fra My best, Mary N. den 18. aug. 2023
Hi Mohammad- we would love to learn more about this rating.. if you are willing to discuss further, please reach out directly.

10/10 – Utmerket

Alex

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent venue
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Qin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Bogdan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Awesome corner room
Bodde her 1 natt i mai 2024
Svar fra My best, Mary N. den 22. mai 2024
Thank you for your rating and review. We are glad you enjoyed your room!

6/10 – Grei

Quan

Reiste med partner, Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
I SUPPOSED TO GET BREAKFAST INCLUDED WITH 3 NIGHTS STAY AT THIS HOTEL, I HAVE SCREENSHOT IT IN MY PHONE AND SHOW IT TO THE STAFFS THERE, EVEN THE MANAGER SAID THAT THERE IS NOTHING THAT SHE CAN DO, SHE WILL HAVE THE IT TO ASK EXPEDIA AND FIX IT. SO I DON'T GET ANYTHING EVEN I BOUGHT THE HOTEL NIGHTS WITH BREAKFAST INCLUDED.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Dania Esther Maldonado

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place
Bodde her 1 natt i mai 2024
Svar fra My best, Mary N. den 14. mai 2024
Thank you for your rating and review. We are glad you enjoyed your stay with us.

8/10 – Bra

Wolfgang

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra My best, Mary N. den 16. mai 2024
Thank you so much for your kind words! We're thrilled to be your preferred place to stay in Salt Lake City and are delighted to hear that we never disappoint. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Abbigail

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra My best, Mary N. den 14. mai 2024
Thank you for your rating and review. We are glad you enjoyed your stay with us.

10/10 – Utmerket

Bob

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra My best, Mary N. den 13. mai 2024
Thank you for your rating and review.

8/10 – Bra

Delton

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Beautiful view from our corner room and room was immaculate. Only complaint - the terrible directions to the parking. why are there no signs for the hotel until you get deep into the lot? we weren't sure we were at the right place. then we tote all our luggage to the elevators to see they are closed and we need to go to another elevator. The worst problem - on our last day the key wouldn't work and we couldn't get the barricade to let us out. My husband went back to the desk and no one knew what we needed to do -- really???? It was an extra 25 minutes to get out of the parking garage. Please have better instructions than a 3 by 4 inch diagram and put some signs in the garage. For what you charge that doesn't seem to be asking much.
Bodde her 2 netter i mai 2024
Svar fra My best, Mary N. den 13. mai 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the parking directions, closed elevators, and issues with the room key during your stay. We understand how frustrating these situations can be and we truly appreciate your patience. We value your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us directly. Thank you for choosing to stay with us.

10/10 – Utmerket

Adam og Half Moon Bay

Reiste med familie
Central location, comfortable and clean rooms. Lots of amenities and close to great restaurants.
Bodde her 2 netter i april 2024
Svar fra My best, Mary N. den 2. mai 2024
Thank you for taking the time to share your experience! We're glad to hear that you enjoyed our central location, comfortable and clean rooms, and the abundance of amenities we offer. It's great that you found our proximity to excellent restaurants convenient. We look forward to welcoming you back for another enjoyable stay!

10/10 – Utmerket

LaNae

Bodde her 1 natt i april 2024
Svar fra My best, Mary N. den 20. mai 2024
Thank you for your rating and review. We are glad you enjoyed your stay with us.

2/10 – Forferdelig

Monica

Reiste med familie
Likte ikke: Personale og service og fasiliteter
I booked a room online, a king suite with a queen pullout bed for a high rate. Upon arrival to the facility they told me such a room doesn’t exist. Then said I had to take a double queen room instead. Never credited me the charge for the more expensive room. The roads are trash around the hotel massive construction going on downtown.
Bodde her 1 natt i april 2024
Svar fra My best, Mary N. den 30. apr. 2024
We sincerely apologize for the confusion and inconvenience you experienced during your recent stay with us. Your feedback is important to us as we strive to provide the best experience for our guests. We also apologize for the inconvenience caused by road conditions due to ongoing construction downtown. While this is beyond our control, we understand the impact it can have on our guests' experience.Thank you for bringing these issues to our attention. We value your feedback and will use it to improve our services and communication with our guests. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.

10/10 – Utmerket

Andrew

Reiste med en gruppe
Likte: Fasiliteter
Great experience
Bodde her 1 natt i april 2024
Svar fra My best, Mary N. den 30. apr. 2024
Thank you for your rating and review. We are glad to hear that you enjoyed your stay with us.

10/10 – Utmerket

Qifei

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good and clean, it’s easy to convention center.
Bodde her 1 natt i april 2024
Svar fra My best, Mary N. den 30. apr. 2024
Thank you for your rating and review. We are glad to hear that you enjoyed your stay and proximity to the convention center.

10/10 – Utmerket

hai

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the design is very nice. location is very good. Like the restaurant there.
Bodde her 1 natt i april 2024
Svar fra My best, Mary N. den 29. apr. 2024
Thank you for your rating and review. We are so glad to hear that you enjoyed your stay with us.

10/10 – Utmerket

Shannon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel and room. Would stay again
Bodde her 5 netter i desember 2023
Svar fra Hyatt Regency Salt Lake City den 25. apr. 2024
Dear Shannon,Thank you so much for taking the time to share your positive experience at our hotel on Expedia! We are thrilled to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm Regards,

10/10 – Utmerket

Donald

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked everything about the property and its location, but what really stuck out to me was how friendly and helpful the staff was. Dealt with couple front desk people and one of the managers and they just made it a great experience. This is the only review like this I’ve ever written if that tells you something. I will definitely be staying there anytime I’m in Salt Lake.
Bodde her 3 netter i april 2024
Svar fra Hyatt Regency Salt Lake City den 23. apr. 2024
Dear Donald,Thank you so much for your kind words and positive review! We are thrilled to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority and we are delighted to know that we succeeded in making your stay memorable.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 – Utmerket

michael

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, clean rooms, nice decor
Bodde her 3 netter i april 2024
Svar fra My best, Mary N. den 15. apr. 2024
Thank you for your rating and review.

10/10 – Utmerket

sarah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at the hotel was so attentive and the food options are great! Rooms were very clean and the views are beautiful!
Bodde her 2 netter i april 2024
Svar fra My best, Mary N. den 10. apr. 2024
Thank you for your kind words! We're thrilled you enjoyed our attentive staff, great food options, clean rooms, and beautiful views. We can't wait to welcome you back soon!

10/10 – Utmerket

Christine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super convenient for anything at the convention center. Very nice staff.
Bodde her 4 netter i april 2024
Svar fra My best, Mary N. den 10. apr. 2024
Here's a response you could use:Thank you for your feedback! We're glad you found our location convenient for events at the convention center and that you enjoyed our friendly staff. We appreciate your kind words and look forward to welcoming you back in the future!

10/10 – Utmerket

Thomas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall 5-Star rating. Selected this property for its proximity to the convention center for a volleyball tournament. It’s also a block away from the TRAX train station with trains to/from SLC airport every 15 mins. On our first date of check in (4-night stay) we weren’t provided a double queen bed room per our reservation, but the following day the hotel management group called and we were given the room of choice for the remainder of our stay with a small monetary comp for the inconvenience. We really liked the property and would recommend others to stay here. We plan to do so for future visits to SLC.
Bodde her 4 netter i april 2024
Svar fra My best, Mary N. den 10. apr. 2024
Thank you for your 5-star rating and for choosing our hotel for your volleyball tournament stay! We're pleased that our location near the convention center and TRAX train station worked well for you. We apologize for the initial room mix-up but are glad that our team could promptly resolve the issue. We appreciate your recommendation and look forward to welcoming you back for your future visits to SLC!

10/10 – Utmerket

Jeff

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra My best, Mary N. den 10. apr. 2024
Thank you for your rating and review! We are glad to hear that you enjoyed your stay with us.

8/10 – Bra

Kaley

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is magnificent, but Expedia's listing of the room we reserved is inaccurate. We searched for a room that would fit two adults and one child, and selected a room that stated "Sleeps 4," but when we checked in it was a 2-capacity room (one king bed, no sofa). There were no roll-away beds available so our child had to sleep on the hardwood floor, which made for a restless night for all of us. The listing on the hotel's website is correct, so I think it's an Expedia issue. It was frustrating to spend that much money for such an uncomfortable sleep. Otherwise, the hotel in general is awesome.
Bodde her 1 natt i mars 2024
Svar fra My best, Mary N. den 10. apr. 2024
We apologize for any inconvenience caused by the inaccuracies in the room listing. We understand how important comfortable sleeping arrangements are, especially when traveling with family. We appreciate your feedback and will work to ensure accurate information in the future. We're glad to hear that you found our hotel otherwise awesome and hope to have the opportunity to welcome you back for a more comfortable stay in the future.

10/10 – Utmerket

Jocelyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra My best, Mary N. den 10. apr. 2024
Thank you for your rating and review!

10/10 – Utmerket

Ken

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean hotel. Reasonable price for location.
Bodde her 1 natt i mars 2024
Svar fra My best, Mary N. den 4. apr. 2024
Hi Emma,Thank you for your kind review! We're delighted that you enjoyed your stay with us and found our hotel clean, comfortable, and well-priced for its location. We appreciate your feedback and look forward to welcoming you back for another great experience.

8/10 – Bra

jaqueline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra My best, Mary N. den 5. apr. 2024
Thank you for your rating and review!

10/10 – Utmerket

Anneli og KIRKLAND

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra My best, Mary N. den 10. apr. 2024
Thank you for your rating and review!

10/10 – Utmerket

Harold

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was excellent, but SLC was going under some major construction.
Bodde her 4 netter i mars 2024
Svar fra My best, Mary N. den 10. apr. 2024
We're glad you enjoyed your stay at the hotel! Apologies for any inconvenience caused by the construction in SLC. We hope to see you again soon!

10/10 – Utmerket

Carol

Likte: Renhold og overnattingsstedets bygg og tilstand
5 star experience
Bodde her 2 netter i mars 2024
Svar fra Hyatt Regency Salt Lake City den 23. apr. 2024
Greetings Carol,We sincerely appreciate the 5/5 rating and are happy to hear you enjoyed your time with us. We hope you'll be back soon!

10/10 – Utmerket

Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff at check-in, valet, and at the Market were all very helpful and friendly. We have struggled to find good accommodations in SLC that were clean, safe, and conveniently located, I guess we found our new “go-to” hotel!
Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Salt Lake City den 23. apr. 2024
Hi Michelle,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our utmost priority and we're thrilled that we could meet your expectations.We look forward to welcoming you back for another wonderful experience in the future!Gratefully,

10/10 – Utmerket

Elizabeth

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great 5th floor lounge. Excellent breakfast.
Bodde her 1 natt i mars 2024
Svar fra My best, Mary N. den 28. mars 2024
Thank you for your rating and review. So glad to hear you enjoyed the Regency Club and your stay with us!

10/10 – Utmerket

Brandon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice
Bodde her 1 natt i mars 2024
Svar fra My best, Mary N. den 28. mars 2024
Thank you for your rating and review we are so glad you enjoyed your stay with us.

8/10 – Bra

John

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was up to date and clean. Nice beds and pillows. Bathroom sink was draining slowly during our stay. We were too busy to complain. A common issue in hotels.
Bodde her 4 netter i mars 2024
Svar fra Hyatt Regency Salt Lake City den 23. apr. 2024
Hi John,Thank you for taking the time to leave us a review and for the positive feedback! We apologize for the slow draining sink you experienced in your room during your stay and have notified our engineering team of this issue, so it gets resolved quickly. When you join us next, please don't hesitate to reach out to any member of our team at any time of day if any aspect of your stay is less than ideal. We hope to host you again soon!

10/10 – Utmerket

james

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I found the property well managed from Jen, the property manager, down to the entire staff. I would gladly stay here again.
Bodde her 2 netter i mars 2024
Svar fra My best, Mary N. den 28. mars 2024
Thank you for your kind words about our property and team. We are glad that Jen was helpful! We can't wait to welcome you back for another fantastic stay!

10/10 – Utmerket

Marcelo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstandindg
Bodde her 1 natt i mars 2024
Svar fra Hyatt Regency Salt Lake City den 23. apr. 2024
Hi Marcelo,We are so glad to hear you enjoyed your stay with us and hope to see you again soon!

10/10 – Utmerket

Lisa A.

Bodde her 2 netter i mars 2024
Svar fra Hyatt Regency Salt Lake City den 23. apr. 2024
Hi Lisa,We are thrilled to hear you enjoyed your stay with us and appreciate your 5/5 rating! We hope to host you again next time you're in Salt Lake City!Warm Regards,

8/10 – Bra

kim

Bodde her 1 natt i mars 2024
Svar fra My best, Mary N. den 10. apr. 2024
Thank you for your rating and review.

10/10 – Utmerket

Cynthia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a really comfortable stay here for 4 nights. The hotel was so convenient to the convention center, and I especially appreciated the dining options—including a well-stocked 24hr cafe with a huge variety of food and drink options (and gifts, too!). All the employees were kind and helpful, and I hope to be back one day!
Bodde her 3 netter i februar 2024
Svar fra My best, Mary N. den 21. mars 2024
Thank you for your kind review! We're delighted that you had a comfortable stay and enjoyed our convenient location, dining options, and the service provided by our team. We look forward to welcoming you back soon!

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra My best, Mary N. den 12. mars 2024
Thank you for your rating and review.

8/10 – Bra

Christian

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra My best, Mary N. den 12. mars 2024
Thank you for your rating and review.

8/10 – Bra

Tracy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
My problem is I was charged for parking 3 times There was a convention and couldn't even get valet parking. Super disappointed I should've gone to grand America.
Bodde her 1 natt i februar 2024
Svar fra My best, Mary N. den 21. mars 2024
We apologize for the inconvenience with the parking charges and the unavailability of valet parking during the convention. We are addressing these issues and appreciate your feedback. We hope to have the chance to provide you with a better experience in the future.

10/10 – Utmerket

Judy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra My best, Mary N. den 21. mars 2024
Thank you for your rating and review. We are glad you enjoyed your stay with us.

10/10 – Utmerket

Kadean

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous property with stunning views from the 10th floor where I stayed. Extremely courteous and helpful staff with 24 hour market place for a wide array of hot and cold meals
Bodde her 3 netter i februar 2024
Svar fra My best, Mary N. den 21. mars 2024
Thank you for your fantastic review! We're delighted that you enjoyed the stunning views from the 10th floor and found our staff courteous and helpful. We're glad you liked our 24-hour marketplace and the variety of meals available. We can't wait to welcome you back for another great stay!

10/10 – Utmerket

Jaime

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was very helpful
Bodde her 1 natt i mars 2024
Svar fra My best, Mary N. den 21. mars 2024
Thank you for your rating and review, we are glad you enjoyed your stay with us.

10/10 – Utmerket

Bonnie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra My best, Mary N. den 21. mars 2024
Thank you for your rating and review, we are glad you enjoyed your stay with us.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place walking distance to everything. Great pool and restaurant.
Bodde her 2 netter i januar 2024
Svar fra My best, Mary N. den 21. mars 2024
Thank you for your rating and review. We are glad you enjoyed your time here!

10/10 – Utmerket

Jenny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra My best, Mary N. den 8. mars 2024
Thank you for your rating, we are glad you enjoyed your stay with us.

10/10 – Utmerket

Jonathan

Bodde her 2 netter i februar 2024
Svar fra My best, Mary N. den 4. mars 2024
Thank you for your rating and review. We are glad you enjoyed your stay with us.